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Scrum Master Dojo
Scrum Gathering Munich 2016
@ralfhh
Ralf Kruse
What is the value 

of a Scrum Master?
Why should you get time for the job?
Why is a having a dedicated Scrum Master a good investment?
Why should I listen to him and let him help me?
From a business perspective the job of the Scrum
Master is to help the team to perform better and
more sustainably with the Scrum Master than
without him, including the continuous intention
to improve the current way of working.
The Simple Things
Meeting facilitation
Impediment removal
…
The Challenge
We want to help improve, but get stuck …
Mandate Matters
• How clear is your mandate as a
Scrum Master?
• What happens if we don’t
have a clear mandate for the
job?
Typically two things happen?
- what does it make with you (uncertainty)
- what does it make with other, when you act (offend)
The Scrum Master Dojo
One case, one team, one Scrum Master with a clear Mandate
Gathering a broader picture and new perspectives to act more effectively
The scenarios
Form a group around:
• Truck factor 1
• The ineffective retrospective
• The rotten legacy system
• The unplanable team
Make it yours
Talk through the case and extend it a bit to make it your story
Interventions - First thoughts
3-5 ideas on how you would intervene as a Scrum Master
Are your ideas enough?
How would you rate the likelihood of success with these interventions?
Why might they not be enough?
We want to help our Scrum Team or even
the whole organisation to improve.
• It’s easy to sketch solutions, but following through to create a real impact is the
true challenge.
• It’s not always obvious how we can improve a situation, however thinking
about the direction of improvement can give orientation and focus.
• Humans are not machines and changing something is not done only by naming
a solution; Kotter mentions the sense of urgency as an important starting point.
• The true challenges are not local and we have to find ways to bring the right
people together to be part of the solution.
• In uncertain times we as Scrum Masters can easily get lost; we need to structure
situations and find ways to act proactively.
• … (There is more)
How could we recognise
success?
If we are 6-8 Weeks in the future, how would you recognise:
- being on the right track or
- tremendous improvements?
Let’s broaden the picture
Daily Scrum
Backlog Refinement
SprintPlanning

Part1-What
SprintPlanning
Part2-How
SprintReview

Statusoftheproduct
SprintRetrospective

processimprovement
Where can we recognise?
Who is involved or interacting?
Types of interventions
• Ideas to solve to problem
• creating demand & urgency

making the situation specific
• Facilitation of the
establishment of the solution
Gather new ideas for new
types of interventions
Identify new Interventions and broaden the areas where to intervene
Organise your interventions
• Planned 

A concrete idea to be used in the next
week
• Opportunity 

Ready to use intervention when the
right situation appears
• Potentially Later 

Does not fit right now, but is an option
to act in the future
Wrap it Up - Gallery Walk

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Scrum Master Dojo @ Scrum Gathering Munich

  • 1. Scrum Master Dojo Scrum Gathering Munich 2016 @ralfhh Ralf Kruse
  • 2. What is the value 
 of a Scrum Master? Why should you get time for the job? Why is a having a dedicated Scrum Master a good investment? Why should I listen to him and let him help me?
  • 3. From a business perspective the job of the Scrum Master is to help the team to perform better and more sustainably with the Scrum Master than without him, including the continuous intention to improve the current way of working.
  • 4. The Simple Things Meeting facilitation Impediment removal …
  • 5. The Challenge We want to help improve, but get stuck …
  • 6. Mandate Matters • How clear is your mandate as a Scrum Master? • What happens if we don’t have a clear mandate for the job? Typically two things happen? - what does it make with you (uncertainty) - what does it make with other, when you act (offend)
  • 7. The Scrum Master Dojo One case, one team, one Scrum Master with a clear Mandate Gathering a broader picture and new perspectives to act more effectively
  • 8. The scenarios Form a group around: • Truck factor 1 • The ineffective retrospective • The rotten legacy system • The unplanable team
  • 9. Make it yours Talk through the case and extend it a bit to make it your story
  • 10. Interventions - First thoughts 3-5 ideas on how you would intervene as a Scrum Master
  • 11. Are your ideas enough? How would you rate the likelihood of success with these interventions? Why might they not be enough?
  • 12. We want to help our Scrum Team or even the whole organisation to improve. • It’s easy to sketch solutions, but following through to create a real impact is the true challenge. • It’s not always obvious how we can improve a situation, however thinking about the direction of improvement can give orientation and focus. • Humans are not machines and changing something is not done only by naming a solution; Kotter mentions the sense of urgency as an important starting point. • The true challenges are not local and we have to find ways to bring the right people together to be part of the solution. • In uncertain times we as Scrum Masters can easily get lost; we need to structure situations and find ways to act proactively. • … (There is more)
  • 13. How could we recognise success? If we are 6-8 Weeks in the future, how would you recognise: - being on the right track or - tremendous improvements?
  • 14. Let’s broaden the picture Daily Scrum Backlog Refinement SprintPlanning
 Part1-What SprintPlanning Part2-How SprintReview
 Statusoftheproduct SprintRetrospective
 processimprovement Where can we recognise? Who is involved or interacting?
  • 15. Types of interventions • Ideas to solve to problem • creating demand & urgency
 making the situation specific • Facilitation of the establishment of the solution
  • 16. Gather new ideas for new types of interventions Identify new Interventions and broaden the areas where to intervene
  • 17. Organise your interventions • Planned 
 A concrete idea to be used in the next week • Opportunity 
 Ready to use intervention when the right situation appears • Potentially Later 
 Does not fit right now, but is an option to act in the future
  • 18. Wrap it Up - Gallery Walk