The document discusses the York: Gateway to History project which aimed to create a 21st century archive and local history service for York that engages all communities. The project worked with 44 community groups through meetings to understand their archive needs and interests. It was found that there was overwhelming support for the project but less demand for training and more interest in collaborative projects. Key lessons learned included listening to new ideas, being responsive, transparent, flexible, and using community spaces. The success of the project has driven ongoing community engagement and its approach is now being studied by a PhD student.