This document is a resume for Sarah Oliveira. She has over 15 years of experience in customer service, management, and operations. She currently works as an Operations Manager for Atlas Payment Processing, where she oversees daily operations and ensures high-level customer service. Previously, she held customer service and consultant roles at Master Tile Inc., Fireclay Tile, and Edelman PR Worldwide assisting Apple. She has a Bachelor's degree in Public Relations from San Jose State University.