1. Sherri Buglewicz Bellevue, NE 68123
Phone: 402.926.9238 ■ Email: Sherri.Buglewicz@gmail.com
ACCOUNT MANAGER
A seasoned Direct Marketing professional delivering profitability.
 Executive-Level
cost savings and excellence, with comprehensive Business Insight.
knowledge from Point of Sale thru complete  Implementation skills
Manufacturing Process. of a Project Manager
 Problem-Solving skills
With a career in Marketing spanning 20+ years, I bring skill sets to any of a General Manager.
organization looking to fill a position requiring broad based knowledge to  Proven Sales and
improve account profitability. From humble beginnings through Sales Networking catalogue
Executive, GM, President and Owner, I understand the needs of the client and of clients.
organization must be in balance in order to achieve customer satisfaction and
CORE COMPETENCIES
 Client Relationship Management  Process/Value-Stream  Estimating
 Client Expectation Management Development  Purchasing
 Client Education  Product Development  Scheduling
 Client Referrals and Cross-Selling  Project  Invoicing/Collections
Planning/Management
 Strategic Planning
SALES/CUSTOMER RELATIONSHIP EXPERTISE
 Consistently exceed revenue goals
 Prospect, negotiate and close project-based and multi-year contracts
 Maintain portfolio of 200+ clients
 Develop, promote and sell concept-to-completion Direct Mail services
 Enhance and implement new pricing models, billing, collections and outsourcing processes
 Broaden product awareness to internal/external customers with quality and quantifiable results
 Advance value-add services in-line with core organizational competencies
 Understand and effectively manage customer expectations
“Sherri consistently delivered for us, on time and on budget”
CUSTOMER SERVICE EXPERTISE
 Primary relationship manager between client and operations
 Develop and implement work order value-stream process, resulting in just-in-time delivery with
significant labor and cost avoidance.
 Migrate legacy managed customer base to wholesale on-line query/storefront
 Manage creation, development and implementation of proprietary electronic work ticket
application to include project details, inventory, scheduling, quality control, billing, marketing,
analysis, and reporting.
 Mentor personnel to develop clear understanding of internal business requirements and
procedures
 Streamline process flow with daily reporting and scheduling for sold projects, in lieu of procuring
workflow software, resulting in significant cost avoidance
 Direct and coordinate operations of sales and marketing, estimating and outside purchasing
 Interview all organizational levels to determine consistency and accuracy, implement best
practice write-up solutions

2. “Sherri was our go-to person to get the job done”
BUSINESS MANAGEMENT EXPERTISE
 Hire, manage and train industry and non-industry operations and administrative personnel
 Define operational and economic metrics
 Analysis, testing and procurement of essential equipment, supplies and outsourced services
 Increase output and capacity, while reducing staff and business expenditures.
 Create organizational awareness of best practices to increase production throughput and
efficiencies for bottom-line savings
 Manage staff of 20+ responsible for daily inbound mail distribution, turnkey production of forms
design, high-speed document print-to-mail output, print-on-demand and fulfillment delivery
 Implement and champion team of CSR’s to provide complete customer contact from point of sale
to project completion
 Market, develop, and manage start-up company from $0 to annual revenue of $2 million
 Manage company budgets, payroll, staffing levels, regulatory compliance and strategic planning
 Successfully negotiated sale and acquisition/merger of self-owned company
“Sherri gave me the knowledge to expand my career”
EDUCATION & TRAINING
Continuing Undergraduate Degree ■ Metropolitan Community College ■ NE
Time Management and Customer Service ■ Dale Carnegie
Mid America Direct Marketing Association ■ Past President
Omaha Executives Association ■ Member
P R O F E S S I O N A L HISTORY
Customer Service, Omaha Print ■ Omaha, NE 2010 to 2012
General Manager, Henkel Holding Company (United Enterprises/Mail Marketing) ■ Omaha, NE 2008
to 2009
Mail & Print Services Manager, BCBS of Nebraska ■ Omaha, NE 2006 to 2007
Sr. Account Exec, First National Bank - Laser One (in-plant print-to-mail) ■ Omaha, NE 2003 to 2005
Account Manager, infoUSA ■ Omaha, NE 2002 to 2003
Owner/President, Total Mailing Services, Inc ■ Omaha, NE 1992 to 2001
Account Executive, American Mail Services ■ Omaha, NE 1990 to 1991
Manager - Technical Script Writing, ITI Marketing Services ■ Omaha, NE 1989 to 1990
Sales Executive, Rapid Printing and Mailing /A-1 Direct Marketing ■ Omaha, NE 1982 to 1989