The document provides a resume for Salma Mahmoud Osman, including her education at Ain Shams University where she studied mass communication with a focus on public relations and advertising, work experience in financial services, digital media, and data entry roles, and skills in computer programs, languages, and banking/finance training programs. Salma is seeking a challenging career opportunity in public relations or advertising where she can utilize her communication skills and experience.

1. Salma Mahmoud Osman
3isamil ghanim st. El Nozha El Gedida, Cairo, Egypt
Phone: (02) 26210771, 01005523349
Email: salma.m.osman@live.com
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Education: Lisence of Arts, Ain Shams University, faculty of Arts (2007-2011.(
Major: Mass Communication “Public Relations & Advertising.”
Grade: Very Good.
Graduation project: Advertising campaign for “COUPLE” Wedding Planner Company.
Project grade: distinction.
Secondary School: Graduated from Notre Dame De La Delivrande-Heliopolis
)2007(
Certificates: - The development of media cadres in the field of Public Relations.
- Communications Skills.
- ICDL. In progress.
- The field of directing, photography and editing.
-HR human resources.
-Diplome d’etudes de la langue francaise (B1,B2.(
-Social media
-Search engine optimizations (SEO(
Seeking for a challenging career opportunity in a continuously growing company in the
field of Public Relations & Advertising with an opportunity for growth and advancement
to build upon and utilize my academic background and communication skills.
Objective
Graduation
project
subject
- Aim of Advertising campaign is to establish new organization and present it in
attractive way so that the society could accept it easily.
- Advertising campaign consists of four major axes as follows:
• Through TV.
• Through Radio.
• Through press.
• Through outdoor & brochure.
Experience

2. - Nile Takaful,
Financial Dept., Financial Representative,
From May 2012 to June 2013
Job profile:
• Call on policyholders to deliver and explain policy, to analyze insurance
program and suggest additions or changes, or to change beneficiaries.
• Attend meetings, seminars and programs to learn about new products and
services, learn new skills, and receive technical assistance in developing new
accounts.
• Confer with clients to obtain and provide information when claims are made
on a policy.
• Customize insurance programs to suit individual customers, often covering a
variety of risks.
• Ensure that policy requirements are fulfilled, including any necessary medical
examinations and the completion of appropriate forms.
• Explain features, advantages and disadvantages of various policies to promote
sale of insurance plans.
• Interview prospective clients to obtain data about their financial resources and
needs, the physical condition of the person or property to be insured, and to
discuss any existing coverage.
• Monitor insurance claims to ensure they are settled equitably for both the
client and the insurer.
• Perform administrative tasks, such as maintaining records and handling policy
renewals.
• Seek out new clients and develop clientele by networking to find new
customers and generate lists of prospective clients.
- SMS Technology,
Degital Media Dept., Social Media Specialist.
From June 2013 until now
Job profile:
• Build and execute social media strategy through competitive research,
platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or
HTML) that builds meaningful connections and encourages community
members to take action
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3. • Set up and optimize company pages within each platform to increase the
visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for
each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social
data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage
reputation, identify key players and coordinate actions.
- Fast Lane (ITLS),
Data Entry Part Time.
From Mars 2014 until now
Job profile:
• Prepares source data for computer entry by compiling and sorting information; establishing
entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies;
resolving discrepancies by using standard procedures or returning incomplete documents to
the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information on
keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering
data; combining data from both systems when account information is incomplete; purging files
to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing
output.
• Secures information by completing data base backups.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.
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Skills: Computer skills: -Excellent experience of Windows 98, XP, 8
-Excellent experience of office 2003, 2007,2013
Language skills: -Proficiency in spoken & written French
-Very good in spoken & written in English.
-Jul-Aug 2009: summer training program in National Societe General Bank
“NSGB”
-September 2010: summer training program in Credit Agricole Egypt Bank
Training
Internship

4. 4
Personal
Data
-Date of birth: 01-09-1989
-Nationality: Egyptian
-Marital status: Married
References Furnished Upon Request