Mohamed Abdelsalam El Kholy has over 10 years of experience in marketing, sales, project management, and customer service roles. He has a law degree from Cairo University and skills in English, Arabic, Microsoft Office, and design software. His career includes positions as a project manager, traffic coordinator, digital marketing manager, social media and sales manager, and customer service specialist for companies in Egypt, Dubai, and the United Arab Emirates.

1. M O H A M E D A B D E L S A L A M E L K H O L Y
El togareen city block 9 villa 19 . Mokattam city
Cairo, Egypt.
Telephone: (202) 25057069
Mobile: (20).01093335999
E-mail: mkholy8@gmail.com
Oct 2009-feb 2010 Basic Business Skills Acquisition (BBSA) Cairo, Egypt
Sponsored by the Future Generation Foundation (FGF)
Training
Developed Language and Computer skills
Enhanced Presentation & project development skills
Acquired basic business skills including: marketing, sales, banking, accounting,
business correspondence and report writing.
Dale Carnegie "Customer Service course".
Dale Carnegie "Communication Skills".
Dale Carnegie "Negotiation course".
Dale Carnegie "Complaint".
EDUCATION
2003-2007 Cairo University Cairo , Egypt
Faculty of Law.
Grade: Fair.
SKILLS
Computer Skills:
Excellent Knowledge of Word , Excel , Power point, Outlook, Windows,
Internet
Very Good Knowledge of Access , Publisher 2003,Act program, photo shop
Language Skills:
Native language Arabic.
Excellent command of spoken and writing English.
TRAINING
EXPERIENCE
Title : project manager
Company : brandgram.com ( Dubai)
Period : Jan 2016 till now
Job summery :
Project managers ensure that a project is completed on time and within budget, that the
project's objectives are met and that everyone else is doing their job properly. Projects are
usually separate to usual day-to-day business activities and require a group of people to work

2. Title : traffic coordinator & CEO Assistant
Company : Tallita.com
Period : mar 2015 to Dec 2015
Job summery
Traffic coordinators can work in a variety of areas of business, such as
advertising, marketing, and warehousing. The coordinator works with various
departments and individuals in an organization to ensure materials and
resources flow through the company in a timely manner
.
Traffic coordinator must have good planning skills and the ability to anticipate
problems and develop a plan of action to prevent delays in the organization's
workflow. Coordinators must communicate with individuals at different levels in
the organization
Job tasks:
Responsible for follow up with all departments manager to finish they tasks
before deadline
Also help them for anything they need from me such as support their team
to clearance all complicated issues that can reflect with bad result
together to achieve a set of specific objectives. Project managers oversee the project to ensure
the desired result is achieved
job tasks :
 agreeing project objectives
 representing the client's or organization's interests
 providing advice on the management of projects
 organizing the various professional people working on a project
 carrying out risk assessment
 making sure that all the aims of the project are met
 making sure the quality standards are met
 using IT systems to keeptrack of people and progress
 recruiting specialists and sub-contractors

3. Title : digital marketing manager
Company : Tallita.com
Period : Nov 2015 to mar 2015
Job duties :
 Plan and execute all web marketing database, email, social media and
display advertising campaigns
 Design, build and maintain our social media presence
 Measure and report performance of all digital marketing campaigns, and
assess against goals (ROI and KPIs)
 Identify trends and insights, and optimize spend and performance based
on the insights
 Brainstorm new and creative growth strategies
 Plan, execute, and measure experiments and conversion tests
 Collaborate with internal teams to create landing pages and optimize user
experience
 Utilize strong analytical ability to evaluate end-to-end customer
experience across multiple channels and customer touch points
 Instrument conversion points and optimize user funnels
 Collaborate with agencies and other vendor partners
 Evaluate emerging technologies. Provide thought leadership and
perspective for adoption where appropriate
Title : social media manager and sales manager
Company : Eandg cosmetics
Period : Feb 2012 to Nov 2014
Job duties:
 Build and execute social media strategy through competitive research,
platform determination, benchmarking, messaging and audience identification
 Generate, edit, publish and share daily content (original text, images, video or
HTML) that builds meaningful connections and encourages community
members to take action
 Set up and optimize company pages within each platform to increase the
visibility of company’s social content
 Moderate all user-generated content in line with the moderation policy for
each community
 Create editorial calendars and syndication schedules

4.  Continuously improve by capturing and analyzing the appropriate social
data/metrics, insights and best practices, and then acting on the information
 Collaborate with other departments (customer relations, sales etc) to manage
reputation, identify key players and coordinate action
 Manage social media team consists of 20 person
 Determines annual unit and gross-profit plans by implementing marketing
strategies; analyzing trends and results.
 Establishes sales objectives by forecasting and developing annual sales quotas
for regions and territories; projecting expected sales volume and profit for
existing and new products.
 Implements national sales programs by developing field sales action plans.
 Maintains sales volume, product mix, and selling price by keeping current
with supply and demand, changing trends, economic indicators, and competitors.
 Establishes and adjusts selling prices by monitoring costs, competition, and
supply and demand.
  Completes national sales operational requirements by scheduling and
assigning employees; following up on work results.
Title : digital marketing specialist
Company : Eandg cosmetics
Period : Mar 2011 to Feb 2012
Job duties :
 Collaborate with cross-functional teams to develop marketing and
communications plans that leverage the social media space. You will own the
strategy and the execution of the ideas.
 Responsible for developing content across owned and earned social channels.
This could include blog posts, tweets, status updates, pins, photos and videos.
 Creates, manages and grows business presence across social media channels,
including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn,
youTube and Instagram.
 Leverages measurement tools to provide progress reports and mine insights,
while continually finding ways to improve on those metrics through testing and
new initiative
Title : customer service specialist
Company : YAT Learning solution
Period : Mar 2010 to Feb 2011
Job duties :

5.  Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Resolves product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and explaining
the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collecting
customer information and analyzing customer needs.
 Prepares product or service reports by collecting and analyzing customer
information.
 Contributes to team effort by accomplishing related results as needed.