1. Name: Hiba Allah Suliman Muhammed
Born: 19/ 4/ 1990
Address: Cairo - Nasr city
Career objective:
Seeking challenging job opportunity with a dynamic and great organization
Where I can gain experience, organizational, analytical and communication skills
That can be applied and farther enhanced to develop and achieve my desired
Career paths.
EDUCATION / ACADEMICDEGREES :
(2007:2010) Ain Shams University
Faculty of Arts
Department: Sociology
(Good Degree)
Graduation Project: Rehabilitation for patients with addiction
(Grade: Excellent)
Courses:
Languages:
English training courses from :( American language course)
Ministry of defense language institute (MODLI STREAM).
Computer:
Master Office degree in (word + Excel + P.P + Access + Outlook)
From Microsoft In collaboration with the Ministry of Communications
E-Marketing courses:

2. Good degree in E-marketing Exams and good knowledge to working on Social
Media Marketing.
EXPERIENCE:
3 Months:
(CHALLENGE Schoolfor children with specialneeds) Dokki
Handled multifaceted clerical tasks (e.g., data entry, filing, records
Management and billing) as the assistant to the registrar and admissions
Offices.
Coordinated travel arrangements, maintained database and
Ensured the delivery of premium service to students. Quickly became a
Trusted assistant known for "can-do" attitude, flexibility and high-quality
work.
2011 to 2014
(UNITED ARAB ACADEMY for training) Nasr city, Abbas El Akkad
- As a telesales and customer service representative
(Handle with telephone calls and deals)
Duties:
· Selling a range of products and services, to both new and existing clients.
·Working on high quality appointment setting campaigns.
·Making B2B outbound telesales calls.
· Conveying technical information to customers.
· Closing sales and making plans to gain repeat business.
· Attending tradeshows & industry events.
· Performing administrative duties.
· Using the latest sales software.
· Booking appointments for sales representatives to visit potential
Customers.
· Using Word & Excel to write reports and create invoices.

3. ·Maximizing every sales enquiry
- E-Marketing planner through social networking.
 (2015-2016) as administration and HR assistant in Feedback Middle East Market
Research.
· Ensuring office procedures and systems operate efficiently.
· Handling requests for information and data.
· Setting up email groups for committees.
· Circulating documents via post and email.
· Scanning and copying contracts, notes and other documents.
· Checking stationary levels and ordering new supplies.
·Opening, dating, copying and circulating incoming post.
· Raising purchase orders and chasing outstanding accounts.
·Ensuring the department complies with all recruitment Policies, Laws, and
Regulations
·Writing up professional job adverts.
· Putting together new employee starter packs.
· Setting up, monitoring and then tracking employee probationary periods.
· Carrying out background and reference checks on prospective employees.
· Acting as The first point of contact for anyone enquiring about a vacancy.
·Maintain HR records and systems.
· Keeping track of any employee anniversaries and awards they are due.
·Developing reports for senior HR Officers on staff sick leave, absences
And holiday leave.
·Screening phone calls, emails, letters
·Providing professional advisory support to company employees.
· Interpreting and clarifying the companies HR policies & practices.
Interpersonal Skills:
1- Languages Skills: Arabic (Mother Language) + English (Good:written
&spoken)
2- Positive work ethic
3- Good attitude

4. 4- Desire to learn and be trained.
5- Excellent communication skills: Ability to relate to coworkers in a close
environment.
6- Courtesy and Honesty.
7- Elevated Grammatical and excellent written communication skills
8- Reliability.
9- Flexibility.
10-Team skills/ team oriented/team player.
11- Flexibility/Adaptability.
12- Self-directed.
13- Dependability.
14- Self-supervising and organized.
15- Punctual.
16- Personal integrity.
17- Positive work ethic.
18- Interpersonal skills.
19- Motivational skills.
20- Willingness to learn.
21- Ability to listen and learn.
PERSONALINFORMATION:
Nationality: Egyptian
Birth Place: Cairo
Birth Date: 19/4/1990
Gender: Female
Marital status: Married