Habiba ben yakhlef is a 30-year-old Tunisian national seeking a new opportunity. She has over 6 years of experience in customer service roles in luxury retail in Dubai, including her current role as a senior staff member at Damas Jewellery where she provides excellent customer service. She is fluent in Arabic, French, and English and holds qualifications in accounting from the University of Judicial, Management and Economic Sciences in Tunisia.
A highly personable, competent, and team spirited professional with Six years’ experience of Modern & Traditional trade, Horeca, Distribution and Retail channels (F.M.C.G/Food & Beverage) Sales, Accounts establishment, Product/Brand Management, Marketing & Business development strategy in different organization through using background skills & qualifications. Objective is to work in an exciting and professional environment of the organization with personal development and growth possibilities and to achieve company’s goal through professional ethics, sincere, loyal hard work and commitment.
MBA qualified professional with 2 years of proven work experience in handling broad-based administration and sales responsibilities .Demonstrated strong competencies in full cycle recruitment, orientation, training and development, performance supervision and personnel relations. Also capable to handle diverse range of administrative functions and business development support with high performance standards.
I consider myself to be a versatile individual with experience in high growth and international environments as well as smaller bespoke companies in varied roles. I am motivated and results driven with proven ability in management and have a good reputation for strong communication, interpersonal and relationship skills.
I would describe myself as a highly committed individual with strong work ethic, astute business management capabilities and enhanced technical knowledge to ensure delivery of strategic business outcomes and would hope that I am well qualified to make an effective and useful contribution to any organisation as i am starting a new course ( understanding shipping course 2017-2018)
My specialities include:
• Full complement of high level administrative services and customer service excellence.
• Very good with accounting and using Excel and powerpoint as word microsoft programme .
• Office Management and implementation of business initiatives.
• Hospitality and Restaurant Managment.
• Quality management systems, team and people management, negotiation and persuasion.
• Customer Service and Beauty Advice.
• Problem solving, business and continuous improvement strategies.
• Research, data analysis, reporting and presentation.
• Sales and marketing As very good Skill communication with customer .
• Reporting and Orgnizating Skill ( the Sales and documents ).
• Good Idea about Import and Export Mattars .
• Filling – sending Fax – Emails – Translating and Do Trainig for new staff .
• Very good in accounting special on Excel and Numbers
A highly personable, competent, and team spirited professional with Six years’ experience of Modern & Traditional trade, Horeca, Distribution and Retail channels (F.M.C.G/Food & Beverage) Sales, Accounts establishment, Product/Brand Management, Marketing & Business development strategy in different organization through using background skills & qualifications. Objective is to work in an exciting and professional environment of the organization with personal development and growth possibilities and to achieve company’s goal through professional ethics, sincere, loyal hard work and commitment.
MBA qualified professional with 2 years of proven work experience in handling broad-based administration and sales responsibilities .Demonstrated strong competencies in full cycle recruitment, orientation, training and development, performance supervision and personnel relations. Also capable to handle diverse range of administrative functions and business development support with high performance standards.
I consider myself to be a versatile individual with experience in high growth and international environments as well as smaller bespoke companies in varied roles. I am motivated and results driven with proven ability in management and have a good reputation for strong communication, interpersonal and relationship skills.
I would describe myself as a highly committed individual with strong work ethic, astute business management capabilities and enhanced technical knowledge to ensure delivery of strategic business outcomes and would hope that I am well qualified to make an effective and useful contribution to any organisation as i am starting a new course ( understanding shipping course 2017-2018)
My specialities include:
• Full complement of high level administrative services and customer service excellence.
• Very good with accounting and using Excel and powerpoint as word microsoft programme .
• Office Management and implementation of business initiatives.
• Hospitality and Restaurant Managment.
• Quality management systems, team and people management, negotiation and persuasion.
• Customer Service and Beauty Advice.
• Problem solving, business and continuous improvement strategies.
• Research, data analysis, reporting and presentation.
• Sales and marketing As very good Skill communication with customer .
• Reporting and Orgnizating Skill ( the Sales and documents ).
• Good Idea about Import and Export Mattars .
• Filling – sending Fax – Emails – Translating and Do Trainig for new staff .
• Very good in accounting special on Excel and Numbers
1. CURRICULUM VITAE
Habiba ben yakhlef
Mobile Number : 0501540330 -0526512052
E-mail Address : benyaklefhabiba@live.fr
Address : Executive Bay-Business bay
PERSONAL INFORMATION
Age : 30
Nationality : Tunisian
Date of Birth : October 1st, 1985
Civil Status : Single
Religion : Muslim
Languages : Arab, French, English, (current and technical)
Driving License: UAE Driving License & car.
As an enthusiastic customer-oriented team-player with years of experience in numerous organizations, I have
proven my abilities to meet deadlines and produce high quality work,carry the enthusiasm throughout and motivate
my team mates, fulfill the expectations of today’s working environment and display the necessary administrative and
organizational skills
I am happy to take the next challenge and adopt in changes with my flexible and positive approach to work-life, add
value to my organization with my great communication and peoples skills even times under pressure.
EDUCATION BACKGROUND
• 2010: University of judicial, management and economic sciences - Tunisia
Bachelor’s degree in Accounting
• 2006: High School Diploma Technical Section
Bachelor Specialize Experimental Sciences
• 2001: Diploma of the End of Studies of Basic Educations
PROFESSIONAL EXPERIENCE
January 2014 – Present : Damas company -Dubai UAE
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2. : As a senior staff in the biggest shop of Damas jewellery turn over in Dubai Mall Les
Exclusives Boutique.
Provide excellent customer service during and after the sale to optimize the customer’s shopping.
• Represent the brand in a positive and passionate manner.
• Qualify customers to identify their needs and by listening to the customer requirements.
• Check the availability of items and the quality of products for display.
Participating in events dealing with super jewellers and watches worldwide brands.
• Certificates And Training Courses:
• DEPLOMA OF GIA –Gemological Institue of America
• Diamond Essentials
• Jewellery Essentials
• Colored Stones Essentials
• DAMAS CERTIFICATE-Damas Traning Program
• Jewellery Manufacturing Traning
• Advanced high end luxury Swiss made watches complications traning
April 2013- January 2014: Belbadi Fashion -Dubai Mall UAE
Sales executive: Red Valentino & M Missoni
• Matching the customers’ needs to the right product.
• Attend inbound calls to prospective clients; give them online demonstrations of the products.
• Explain products, services, prices and answer questions from potential customers.
• Helping guests with fitting the merchandise.
• Working as part of the sales team providing excellent customer service.
• Excellent Product knowledge.
February 2011- March 2013 :Multiplast Trading L.L.C – Dubai, UAE
Sales Representative: Roberto Cavalli &Cacharel Dubai Mall
Responsible to display and monitor all the stocks in both stockroom and selling area,
• Prepare reports to store manager on daily sales,
• Assist and attend customer on their needs,
• Liaison with warehouse on product order requests and stock management.
October2008 -Septemer2010 :Al Rawabi Clinic ,Tunisia
Receptionist
• Attending phone calls and scheduling appointment for patients.
• Fill the forms of medical reports, sick leaves and other related paper work.
• Registering new patients and create their files.
• Completing health insurance company documentation
SKILLS
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3. • Perfect Control of COMPUTING.
• General Office Skills.
• Customer Service.
INTERESTS
Travelling, Computing, Internet, Journey, Music, Sport.
Habiba Ben Yakhlef
Applicant
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