Presentation in Salisbury 22 April to Big Business Event. How to negotiate better to get increased profits, decrease your costs and manage your relationship

1. Sign up sheets

2. The
only
obstacle
to
you
ge0ng
what
you
want
is
you!
Using
the
prac.cal
and
highly-­‐effec.ve
11
Steps
of
Nego.a.on
you
can
break
through
all
the
barriers
that
prevent
you
reaching
mutually
agreeable
outcomes.
Wri@en
by
an
expert
with
over
25
years
of
successful
nego.a.ng,
Win
Win
will
teach
you,
step
by
step,
the
essen.al
art
of
effec.ve
nego.a.on.
Whatever
the
situa.on,
whatever
you
want,
you’ll
discover
how
to
nego.ate
powerfully,
persuasively
and
with
one
eye
firmly
on
the
prize:
• Save
.me,
money
and
eliminate
lengthy
debates
• Avoid
conflict
and
disagreement
and
learn
to
manage
difficult
people
• Get
more
of
what
you
want,
more
oNen
with
the
power
of
persuasion
• Boost
your
confidence
and
always
get
the
results
you’re
aNer
Discover
how
to
get
past
"no"
and
straight
to
"yes"
–
quicker,
calmer
and
without
giving
in.
PUBLISHED
JUNE
18th

3. Rate your Negotiating Skillson a scale of
0----------100

4. www.derekarden.co.uk
www.derekarden.co.uk/blog
www.derekarden.co.uk/tip-top-tips/
Email - Negotiating briefing 20 x a year
Book / DVD programme
Power Negotiating - How to Negotiate anything
#derekarden
Telephone session
Online resources from
Derek Arden

6. TWITTER
#derekarden

7. NEGOTIATING
Asking questio
1st Impressions
Tactics
Listening acutely
Bargaining
Preparation
Confidence

8. Email / Instant messaging
Telephone
Skype
Face to face?
How do you negotiate?
Emoticons :-)

9. www.derekarden.co.uk
TOP TIPS!

10. T!P TOP T!P!
1st Impression
Build rapport
PLM - Liking

11. T!P TOP T!P!
Preparation
Positioning
BP - TP - WAP - AP

12. T!P TOP T!P!
Forensic questioning
Asking

13. T!P TOP T!P!
Listen acutely
Silent
Eyes and ears

14. T!P TOP T!P!
Strategy and tactics
Higher authority
Good guy / bad guy
Time
Time out
Columbo
Flinching

15. T!P TOP T!P!
Bargaining and haggling
Conditional bargaining
If you… then we…
Give yourself room…
Keep summarising
Flinch

16. www.derekarden.com

18. T!P TOP T!P!
Confidence

19. Rate your Negotiating Skillson a scale of
0----------100

20. www.derekarden.co.uk
www.derekarden.co.uk/blog
www.derekarden.co.uk/tip-top-tips/
Email - Negotiating briefing 20 x a year
Book / DVD programme
Power Negotiating - How to Negotiate anything
#derekarden
Telephone session
Online resources from
Derek Arden