Six Business Lessons From 10 Years Of Fantasy FootballRoss Simmonds
What many people don’t know is that my obsession with social media and technology all started with Football. It was my first year of University and because things like Facebook didn’t exist, I procrastinated by writing a daily Fantasy Football blog for SportingNews.com. In fact, my blog brought quite a bit of success and generated a loyal following. After about a year of blogging about Football and helping people all over the world win their first championship, I decided to start a business from it.
I integrated my blog with an eCommerce platform selling Football Memorabilia and had enough to cover tuition for two more years. To be blunt, I’ve been a Fantasy Football junkie ever since and have learned a lot along the way. Many of the lessons I learned through this journey I’ve applied to my marketing and entrepreneurship career.
Here are some of the most important insights and tips I’ve learned over the last few years from playing Fantasy Football. Use these insights wisely and take your business to the next level while start getting closer to achieving success.
To learn more about me and my thoughts on business and life, visit:
www.rosssimmonds.com
www.twitter.com/thecoolestcool
Be Your Own Angel Investor - A Revenue Model for BootstrappingAmy Hoy
Building a product biz that'll take a long time to reach a comfy revenue, like SaaS? Need an infusion of cash to survive? Drop that venture capitalist, and learn how to Be Your Own Angel.
Enjoy these slides with the actual audio, too! Right here:
https://unicornfree.com/2015/be-your-own-angel-a-revenue-model-for-slow-startups
Learn the key skills, traits, and competencies of an entrepreneur or intraprenuer. Walk away knowing the difference between an entrepreneur and an intrapreneur, and how both view uncertainty, failure, the future, getting things done, pivoting, life-long learning, ambiguity, change, problem solving, critical thinking, and thinking outside in. Explore what goes into a business model canvas. Get a 10,000 foot view of design thinking, being customer centric, and being empathetic with others. Learn what an MVP is and the important role it plays in launching a startup. Leave being big, bold, and ready to create, make, do, and innovate.
Six Business Lessons From 10 Years Of Fantasy FootballRoss Simmonds
What many people don’t know is that my obsession with social media and technology all started with Football. It was my first year of University and because things like Facebook didn’t exist, I procrastinated by writing a daily Fantasy Football blog for SportingNews.com. In fact, my blog brought quite a bit of success and generated a loyal following. After about a year of blogging about Football and helping people all over the world win their first championship, I decided to start a business from it.
I integrated my blog with an eCommerce platform selling Football Memorabilia and had enough to cover tuition for two more years. To be blunt, I’ve been a Fantasy Football junkie ever since and have learned a lot along the way. Many of the lessons I learned through this journey I’ve applied to my marketing and entrepreneurship career.
Here are some of the most important insights and tips I’ve learned over the last few years from playing Fantasy Football. Use these insights wisely and take your business to the next level while start getting closer to achieving success.
To learn more about me and my thoughts on business and life, visit:
www.rosssimmonds.com
www.twitter.com/thecoolestcool
Be Your Own Angel Investor - A Revenue Model for BootstrappingAmy Hoy
Building a product biz that'll take a long time to reach a comfy revenue, like SaaS? Need an infusion of cash to survive? Drop that venture capitalist, and learn how to Be Your Own Angel.
Enjoy these slides with the actual audio, too! Right here:
https://unicornfree.com/2015/be-your-own-angel-a-revenue-model-for-slow-startups
Learn the key skills, traits, and competencies of an entrepreneur or intraprenuer. Walk away knowing the difference between an entrepreneur and an intrapreneur, and how both view uncertainty, failure, the future, getting things done, pivoting, life-long learning, ambiguity, change, problem solving, critical thinking, and thinking outside in. Explore what goes into a business model canvas. Get a 10,000 foot view of design thinking, being customer centric, and being empathetic with others. Learn what an MVP is and the important role it plays in launching a startup. Leave being big, bold, and ready to create, make, do, and innovate.
Slides from a talk I gave during ONA 2012 in San Francisco: Companies like Apple and IDEO have demonstrated the role that design thinking plays in the creation of revolutionary, game-changing products. Yet even in 2012, news design is experiencing a great stagnation: too often, our products and platforms feel more like 2006. Learn strategies to show how design thinking can actually create efficiencies in a product development process that will always be strapped for time.
11 tips for building a productive and healthy work cultureVartika Kashyap
Creating a positive environment will help your company retain talent and keep employees happy. To motivate your employees, you need to create a positive and healthy work culture. So, in this presentation I've listed 11 tips for building a productive and healthy work culture.
Would you rather be a success, or a failure? You can either be successful, unsuccessful, or a failure. Read this to know which would you rather be and which would you rather not be.
Redesign Your Career With (Business Model You)Mohamed Yasser
Replace your career plan with the personal business model, whether you want to improve in your career, change jobs, or start your own business. This methodology teaches you step-by-step how to define and redesign your Personal Business Model "the logic by which you create and deliver value". Business model you Book founded by Dr. Tim Clark.
How to Boost Your Website Conversions - Triple PlayAntoine Dupont
Slides from my presentation at TriplePlay 2021 in Atlantic City, NJ on December 8, 2021. This was the 3:30 pm session. Enjoy!
You don’t need to spend more money to make your website a conversion machine. It’s all about the story you tell. If your website’s messaging is unclear, it’s costing you potential customers. In this presentation, marketing conversion expert Antoine Dupont shows you a proven communication formula utilized on thousands of websites. You’ll walk out understanding how to create a good marketing story and why it’s the most powerful tool to compel the human brain (and pocketbook).
The Presentation explains the growing potential of social media in building brand advocates as well as strengthening customer relationships. Creating brand ambassadors depends on leveraging this social engagement tool to find new brand relationships, and then capitalize on nurturing these relationships. These 5 proven social ways are effective for daily–deal networking with customers and clients in the social marketing space.
Slides from a talk I gave during ONA 2012 in San Francisco: Companies like Apple and IDEO have demonstrated the role that design thinking plays in the creation of revolutionary, game-changing products. Yet even in 2012, news design is experiencing a great stagnation: too often, our products and platforms feel more like 2006. Learn strategies to show how design thinking can actually create efficiencies in a product development process that will always be strapped for time.
11 tips for building a productive and healthy work cultureVartika Kashyap
Creating a positive environment will help your company retain talent and keep employees happy. To motivate your employees, you need to create a positive and healthy work culture. So, in this presentation I've listed 11 tips for building a productive and healthy work culture.
Would you rather be a success, or a failure? You can either be successful, unsuccessful, or a failure. Read this to know which would you rather be and which would you rather not be.
Redesign Your Career With (Business Model You)Mohamed Yasser
Replace your career plan with the personal business model, whether you want to improve in your career, change jobs, or start your own business. This methodology teaches you step-by-step how to define and redesign your Personal Business Model "the logic by which you create and deliver value". Business model you Book founded by Dr. Tim Clark.
How to Boost Your Website Conversions - Triple PlayAntoine Dupont
Slides from my presentation at TriplePlay 2021 in Atlantic City, NJ on December 8, 2021. This was the 3:30 pm session. Enjoy!
You don’t need to spend more money to make your website a conversion machine. It’s all about the story you tell. If your website’s messaging is unclear, it’s costing you potential customers. In this presentation, marketing conversion expert Antoine Dupont shows you a proven communication formula utilized on thousands of websites. You’ll walk out understanding how to create a good marketing story and why it’s the most powerful tool to compel the human brain (and pocketbook).
The Presentation explains the growing potential of social media in building brand advocates as well as strengthening customer relationships. Creating brand ambassadors depends on leveraging this social engagement tool to find new brand relationships, and then capitalize on nurturing these relationships. These 5 proven social ways are effective for daily–deal networking with customers and clients in the social marketing space.
Over 150 Primary, Secondary & International commercial real estate markets are covered in the 2013 Year End edition of the Coldwell Banker Commercial Blue Book.
Getting Your Worst Customers to Love You: True Tales from the Front Lines of...Parature, from Microsoft
Most customer support teams are good at handling routine transactions. But what about a customer who is threatening to sue you? Or asks to have you fired? Or an employee who got so fed up with IT support that he smashed his laptop and then ran over it?
All of these are real situations that support professionals reported in a recent survey sponsored by Supportindustry.com and Parature. This interactive webinar, teaming communications skills expert and bestselling author Rich Gallagher with Parature's VP of Marketing Gary McNeil, looks at how to handle situations like these and more. The open panel discussion format will examine the best practices, tools and technology behind handling your worst-case scenarios.
Your "worst" customers can sometimes become your best supporters, *if* you and your team know how to handle those critical, moment-of-truth situations faced by every customer support operation. Join us for a wide ranging, high-content discussion that will give you and your team confidence in handling any customer situation.
Nailing the Sale: Overcoming Objections by Natalia Nicholson
Course Overview
If you are like most business owners, you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare, and execute proposals and presentations that address customer concerns, reduce the number of objections you encourage and improve your batting average at closing the sale.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Cambridge International AS A Level Biology Coursebook - EBook (MaryFosbery J...
Customer Service Workshops
1. 11:10am to 11:55am
Withthe changes in funding, students increasinglysee themselves as customers buying a service from the university, and
this sense of empowerment has ledto an increase inchallenging behaviour. In this sessionwe’ll be looking at the causes of
this behaviour inorder toget the right approach for minimising conflict, anddefusing it when it arises. We will be discuss ing
useful techniques to make your encounters as positive as possible for you and your customers.
♦ Brainstorm: hatred
♦ Discussion: why are they like that?
♦ Summaryof advocacy
♦ Discussion: best approach
♦ Summary: 4 ‘e’s
12:00pm to 12:45pm (GMT)
Everyone working for anacademic institutionnow has a more difficult jobthan they had five years ago, soit seems only fair
they should be giventechniques for coping with stress. Inthis sessionwe’ll be looking at the different types of stress, wi th
useful tools to minimise the impact of each of them. It isn’t always possible to stop or avoid difficult situations, but we have
some influence on how they affect us, and that is the focus of this workshop.
♦ Pair work: stressful situation
♦ Stress types: diagnosis
♦ Ruth anecdote: power of cognitive restructuring
♦ Presentation: 3 types, subcategories
♦ Pair work: application
♦ Discussionand examples
2. 1. GENERAL APPROACH:
As statedearlier,the factthatbehaviourisunderstandable doesnotmake itacceptable oreven
forgiveable. Itdoes,however,giveussome cluesasto how bestto deal withit,whichI have
categorizedintothe ‘4E’s’ of dealingwithempoweredclientgroups:
Empathy:
Sympathetic Approach: Beingaware that customershave emotions,andsympathisingwith
and responding to these: keeping the encounter human. This may include reassurance for
people whoare panickyand distressed,andbeingsensitive towhatmood the customeris in
and adjusting your manner accordingly.
Thanking Them: Thanks cost nothing, and add to goodwill, so always thank people where
appropriate: for bringing something to your attention or letting you sort it out.
Active Listening: See more details on this later!
Patience: Language studentsneedlotsof patience:they’re undera lotof pressure,and it is
very stressful to always be communicating in a language which you’re only just learning.
Equality:
Careful ofdignity: Itisveryeasyforstudentstofeelbelittledorinfantalised. Inyourlanguage
and tone, be aware of where you might be in danger of doing this.
BeingPositive: Alwaystryto give informationinthe positive:what can be done before what
can’t.
Safety: Making sure the client feels as happy and relaxed as possible talking to you.
Ready to Apologise: Like thanks,apologiescostnothingandbuyyougoodwill,sobe readyto
apologise forbeingunclear(eventhoughyouknow it’sthe client’sfault!) orthat the system
cannot deliver the results they would prefer.
Taking Them Seriously: Even thoughsome of your customer’sconcerns may seemtrivial or
even ridiculous, they are important for the person who has them, and you should always
respect this.
ExplainingConstraints and GivingReasons: ‘It’spolicy’isn’ta reason:there is a reasonwhy
thatpolicywasagreed. Alwayskeepcustomersintheknow aboutwhatthe rulesare andwhy
they are so.
Efficiency:
Follow-up: Checkingyou’ve done whatyou’ve promised,orthat the customerhas delivered
ontheirside of things. Givethemachance tomake goodif they’vefailed:don’tjustwaituntil
a deadline has passed!
3. Prioritising: Customersare oftenflustered,andnotgoodat realisingwhatneedstobe done
first. You can help with this, taking charge of the encounter and prioritising.
Having Template Emails etc. ready: Not those dreadful ‘out of office’ things, but standard
friendly emails that let people know if there will be a delay.
Not Taking it Personally: Unless you’re getting far more difficult customers than your
colleagues, remember that it’s the situation the customer is upset with, not you!
FindingBestSolutionto Problem: Take time tofindthatyou’ve gotthe verybestsolutionfor
the customer: it gives you a clear conscience and saves time later.
Selling Referrals: If you have to send someone somewhere else, let them know why and
explainwhy it is in their interest. If possible, give a recommendation, or a contact person.
Empowerment:
Setting RealisticExpectations: Making sure,in the nicestpossible way,thatthe clienthas a
clear idea of what is possible or likely.
Building Personal Relationship: Especially withagents, but it works well with students too.
Learn names, learn something about them: it helps greatly when there is a conflict, and
generally increases goodwill.
WillingtoNegotiate Where Possible: Customersshouldfeelyourorganisationisreasonable:
make sure theyknowwhere anegotiationispossible,andwhatthe constraintsuponthisare.
Informof Choices: All advice shouldbe giveninthe formof achoice:customersshouldnever
be treatedaschildrenandjust‘told’whatto do. Evenif it’sinthe form‘If youwant x youwill
have to do y’, it’s still a choice.
4. Cognitive Restructuring -
Guide to Techniques:
There are of course a huge range of cognitive restructuringtechniques,toomanytoinclude here,
but theyfall intothree maincategories:
Different Perspective:
Sometimesitcanhelptoshiftyourperspective,andchange the viewpointfromwhichyou’re seeing
somethingwhichstressesorpainsyou. Examplesinclude:
- Seeingitfrom another’s point ofview: e.g.otherroad usersare notusuallyoutto get
youor make yourlife difficult:they’re justnotbeingasconsiderateastheycouldbe,or
doingtheirbest. Dad on road
- Not seeingyourselfasa victim: It’spossible tomake yourself unhappybycasting
yourself asthe victiminthe middle of yourownprivate drama:‘They’ve all letme down
rather than‘No-one’savailable’. Douglasrows
- Focus on a positive aspect: If a group of people are argumentativeandvocal,well,at
leastthey’re engagedwiththe topicandnotindifferenttoit. DaveBarry
- Time Perspective: Thisisthe ‘we’ll all laughaboutitlater’perspective. Xmas
- Rename it: ‘Challenging’customersare oftenjustassertive ones, ‘difficult’staff are
oftenstaff whohave a lotof ownershipof whatthey’re doing. Mucheasiertothink
aboutthemthisway! Empowered client group
All of these involvemovingyourmental ‘viewpoint’,usuallyawayfromyourself.
Openness:
These techniquesare goodfordealingwiththe unexpected,orwithchangesinplans. Oftentheir
can be unexpectedbenefitstosuchchangesprovidedwe’rereadytoacceptthem, usingtechniques
like:
- ReleasingExpectations: justbecause itisn’twhatyou plannedorexpected,doesn’t
meanit’sa bad thing,butit’seasyto feel like that. The fact yourfrienddidn’tgetyou
wantedforXmas doesn’tmeanwhatshe gotyou wasno good,or wasn’tthoughtful. In
fact it maybe more thoughtful thanthe usual tie she getsyou! Rita Rudner
- ReleasingControl: If youwere expectingtobe incontrol of a situationanditturnsout
that you’re not(forexample,stayingwithfriendsitturnsoutthey’ve organisedtripsfor
youwhichyou hadn’texpected),it’seasytofeel scaredorhelpless,justbecause you’re
not the one incontrol. Onthe other hand,youcouldaccept that otherpeople beingin
control mightdo justas gooda jobas you,if not betterforthisparticularthing:afterall,
theyknowthe area better,know what’sgoodtosee and soon. Recap Cultawa course
5. - Opento Opportunities: A change in planswill bringnew opportunities. Youmay have
preferredthe oldopportunities,andthe new onesmightnotbe as good,butyou mayas
well make the mostof the new possibilitiesthatthe change brings. Lesswork:plug
book!
All of these involvelettinggoof something(expectations,control)andacceptingthe situationfor
whatit is,not forwhat youwouldhave itbe.
Comparison:
You can make yourself unhappybycomparingasituationwithsome (frequentlyunattainable) idea,
and moaningabouthowit doesn’tcome upto scratch, like complainingaboutbadweather. Oryou
coulduse comparisonina differentway.
- CountingBlessings: a bit of an old chestnutthis,butitoftenworks:how badlyoff are
you,really? Doyou still have yourhealth,friends,lovedones,aroof overyour head,
and can youallowyourself tofeel happyaboutthat? Or are you goingto be miserable
eventhoughyouhave all these things,because youdidn’twinthe lottery?
- At least it’snot worse: Or youcouldcompare downwardsinsteadof upwards. If you’re
havinga busyday,at leastit’snotone of those seeminglyendlessoneswhere youdo
nothingandfeel knackeredatthe endof it. Spencer:first world problems.
- Comparing WithOthers: But choose yourotherswithcare! Someone once said,‘Never
readybeautymagazines:theywillonlymake youfeelugly’,somake sure youmake a
faircomparisonwithhowthe majorityof people are managing. German
- Comparing Earlier: I wishIwas the weightwhenIfirststartedsaying‘youknow,Ireally
needtolose weight’! Oftenitcanhelptocompare you currentsituationwithearlier
ones,where youmayhave longedtobe in the situationyouare now in. Agent