This document summarizes a webinar on advanced negotiation skills that aims to:
1. Improve vital business skills like negotiation, influencing, and understanding psychological tactics and body language.
2. Increase attendees' confidence in difficult negotiations and with challenging counterparts.
3. Share many tips to help attendees negotiate better outcomes, no matter their current skill level.
Improve Negotiation Skills Through Webinar Learning
1. Learning outcomes
1 - To improve even further the vital business skills
of negotiation and influencing
2 - To have a greater understanding of psychological negotiation tactics,
body language and how important questioning and listening is for a Win Win Negotiation
3 - To improve the confidence of the attendees, when in difficult situations
and with difficult people
Advanced Negotiation Skills - Webinar
8th January
Tata Communications - India
2. My Objectives
To share with you as many
tips as possible.
So you to get better
negotiation results
However good you are at
present
14. VARIABLES
Non chargeable valuable extras
Payment terms
Contract terms
Delivery dates
Training
Technical support
Guarantees
Volume discounts
Other
15. VARIABLES
Non chargeable valuable extras
Payment terms
Contract terms
Delivery dates
Training
Technical support
Guarantees
Volume discounts
Other
16. www.derekarden.co.uk
Preparation and planning
1st impressions
Questioning
Listening
Use your head
Body language
Watch out for lying
Strategies and tactics
Influencing
Bargaining
Managing conflict
Confidence 32
Negotiators Scoresheet Score out of five - 5 high 1 Low
17. www.derekarden.co.uk
Preparation and Plan 4
1st Impressions 1
Questioning 1
Listening 2
Use your head 1
Body Language 2
Watch out for lying 1
Strategies and tactics 3
Influencing 1
Bargaining 2
Managing Conflict 1
Confidence 1 32
Negotiators Scoresheet
18. 1 - Too busy
2 - Lack of prioritisation
3 - No real understanding how important it is
Why is it that many people
don’t prepare for a negotiation properly?