The document provides an overview of Salesforce, including:
- What Salesforce is and its multi-tenant architecture model
- The concepts of cloud computing, platforms and applications moving to the cloud
- Details on the Salesforce editions, features like reports, dashboards, and customization controls
- How the Force.com platform works using the model-view-controller pattern
- Advantages of Salesforce like scalability and lower costs versus some limitations around data protection and fit for small companies.
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
Salesforce Tutorial for Beginners: Basic Salesforce IntroductionHabilelabs
Salesforce is the worlds best Customer Relationship Management (CRM) platform which is flexible and powerful database supplier in the market.This blog is introducing about Salesforce and it’s CRM, Multitenant Architecture etc.
What Is Salesforce? | Salesforce Training - What Does Salesforce Do? | Salesf...Edureka!
This Edureka Salesforce Tutorial slides for beginners will take you through why Salesforce became popular, what is Salesforce, Salesforce products along with a Salesforce use case. This Salesforce tutorial video is ideal for beginners to learn what is Salesforce. You can read the blog here: https://goo.gl/rEHG4a
This presentation is based on the Data model of Salesforce platform. I prepared this presentation for the DEV 401 certification discussion at Sabre Technologies.
When Marketo Programs meet Salesforce Campaigns [Infographic from LeadMD]LeadMD
Ever wonder how Marketo and Salesforce.com sync up?
Well, wonder no more!
In this infographic LeadMD shares how areas like channels and types work together and even what doesn't sync between the two platforms.
Get ready for the full scoop on how data from any Marketo Program syncs directly to its SFDC Campaign counterpart in this best practice infographic.
Find more content at www.leadmd.com/marketplace
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
Salesforce Einstein: Use Cases and Product Features
#ImpactSalesforceSaturday Session
by @newdelhisfdcdug
Date and Time
Saturday, June 29, 2019
11:30 AM – 12:30 pm
Location: Online
A warm welcome to all the members and Guests in the meetup.
Join us for #ImpactSalesforceSaturday a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Speaker: Jayant Joshi
Jayant is a Salesforce Technology Delivery Architect and Manager (Multi-Cloud) working on Large and Mid Size CRM Implementation Projects. Overall, He has around 14 years of CRM delivery experience with 9+ years in Salesforce.com Projects and Opportunities. He is very passionate about emerging technologies and has a deep interest in major innovations around the world. He has 19 Salesforce Certifications and accreditations currently and is passionate about various Salesforce Products including Salesforce Einstein.
Agenda
a. Introduction
b. Salesforce Einstein – Products and Use Cases
c. Q & A
Salesforce Template. please refer to any Salesforce language for terms of use. Sharing for other Trailblazers who have asked to use this template for Salesforce-related presentations.
Salesforce Training For Beginners | Salesforce Tutorial | Salesforce Training...Edureka!
This Salesforce Training tutorial is all you need to learn about Salesforce. It is ideal for both beginners and professionals who want to understand the various Salesforce cloud services. Below are topics covered in this tutorial:
1. Why is Salesforce popular & in-demand?
2. Advantages: On-premise vs. Cloud
3. Where does Salesforce fit in the cloud model?
4. Various Salesforce Cloud Services
5. Salesforce architecture
6. Demo: Sales Cloud & Service Cloud
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
This presentation is based on the Data model of Salesforce platform. I prepared this presentation for the DEV 401 certification discussion at Sabre Technologies.
When Marketo Programs meet Salesforce Campaigns [Infographic from LeadMD]LeadMD
Ever wonder how Marketo and Salesforce.com sync up?
Well, wonder no more!
In this infographic LeadMD shares how areas like channels and types work together and even what doesn't sync between the two platforms.
Get ready for the full scoop on how data from any Marketo Program syncs directly to its SFDC Campaign counterpart in this best practice infographic.
Find more content at www.leadmd.com/marketplace
Introduction to Salesforce | Salesforce Tutorial for Beginners | Salesforce T...Edureka!
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training)
This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today.
This video covers the following topics:
1. Salesforce:- Need & Rise
2. Features Of Salesforce
3. Demo: Salesforce In Action
Salesforce Einstein: Use Cases and Product Features
#ImpactSalesforceSaturday Session
by @newdelhisfdcdug
Date and Time
Saturday, June 29, 2019
11:30 AM – 12:30 pm
Location: Online
A warm welcome to all the members and Guests in the meetup.
Join us for #ImpactSalesforceSaturday a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Speaker: Jayant Joshi
Jayant is a Salesforce Technology Delivery Architect and Manager (Multi-Cloud) working on Large and Mid Size CRM Implementation Projects. Overall, He has around 14 years of CRM delivery experience with 9+ years in Salesforce.com Projects and Opportunities. He is very passionate about emerging technologies and has a deep interest in major innovations around the world. He has 19 Salesforce Certifications and accreditations currently and is passionate about various Salesforce Products including Salesforce Einstein.
Agenda
a. Introduction
b. Salesforce Einstein – Products and Use Cases
c. Q & A
Salesforce Template. please refer to any Salesforce language for terms of use. Sharing for other Trailblazers who have asked to use this template for Salesforce-related presentations.
Salesforce Training For Beginners | Salesforce Tutorial | Salesforce Training...Edureka!
This Salesforce Training tutorial is all you need to learn about Salesforce. It is ideal for both beginners and professionals who want to understand the various Salesforce cloud services. Below are topics covered in this tutorial:
1. Why is Salesforce popular & in-demand?
2. Advantages: On-premise vs. Cloud
3. Where does Salesforce fit in the cloud model?
4. Various Salesforce Cloud Services
5. Salesforce architecture
6. Demo: Sales Cloud & Service Cloud
Salesforce Sales Cloud services are basically too help the Sales reps and help in managing connections, close the deals, to sell the products and services. The tools, included in Sales cloud are Chatter, Data.com. opportunities and quotes, work process and approval, Forecasting and Analysis, App Exchange, Partner Management, Email and calendaring, Marketing and Leads. Sales Cloud provide following features
Salesforce Sales Cloud: Best Practices to Win More DealsCloud Analogy
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce ...Edureka!
This Salesforce CRM tutorial will take you through what is Salesforce CRM, benefits of Salesforce CRM, how CRM works, along with Salesforce CRM demo and use case. This Salesforce training slides is ideal for beginners to learn CRM.
How high performance sales managers need to drive the change in how we implement sales technology. Learn actionable tips on how to improve sales technology-driven results within a sales team.
When building an enterprise solution or creating an app, data often comes from multiple systems, and business processes frequently cross application boundaries.
Salesforce offers a rich library of programmatic and point-and-click integration tools to customize business processes that span multiple application systems. In this webinar, we will survey the many integration options and technologies available in Salesforce, including newer API and integration features.
This webinar is the first in a series that will explore several ways to integrate systems and services with Salesforce.
Sales force admin course is uniquely designed to certify that you obtain & master the ideas of Sales force Administrator and clear the certification exam on your first attempt. In this course you will understand how to administer and configure Sales force.
In this broadcast, the Salesforce Developer Relations team and Product Managers will share the latest news on how you can develop with Salesforce DX, Einstein APIs and Analytics, Community Cloud and Lightning to make your apps even better.
This presentation is based on my article “The extended Application Service Provider Service Model” in the December 2006 issue of the “Perspectives of the IASA” magazine
Microsoft Dynamics CRM - Customization and Configuration Training Online Cour...Little Logic
Microsoft Dynamics CRM - Customization and Configuration Training Online Course - Little Logic - the course is provided in USA, Australia, Canada, Europe, UK, UAE and Saudi Arabia
Common Service and Common Data Model by Henry McCallumKTL Solutions
These are two topics that are most interesting, but many people don’t know about them. The Common Data Service (CMS) is confusing for many, and honestly, a more technical approach that Microsoft was reluctant about publishing at first. It’s a hidden gem. The CMS allows you to securely store and manage data within a set of standard and custom entities. After your data is stored, you would then have the ability to do much more with your data such as customize entities, leverage productivity, and secure your data. It’s the middle factor between foundation, customer service, sales, purchasing, and people. Flow is Microsoft’s long promised cross platform workflow engine. Join us as Henry dives into how these two connector tools showcase Microsoft’s solutions and can help synchronize your day to day activities.
Get Started with salesforce training on core administrative features of CRM. NBITS is the best salesforce training institute in Hyderabad Ameerpet, India.It provides the online and classroom training real time practical knowledge by experienced faculty.
Requirements endlich 'richtig': Moderne Requirements-Tools erfolgreich einfüh...pd7.group
Requirements-Management (RM) stößt schnell an Grenzen, wenn es nicht wirkungsvoll von den passenden Tools unterstützt wird. Handschriftliche Skizzen, Word-Dokumente oder Excel-Listen leisten oft gute Dienste. Aber größeren Requirements-Mengen, häufigen Aktualisierungen oder verteilten Projekten sind sie nicht gewachsen. Auch spezialisierte Requirements-Tools bereiteten bis vor Kurzem mitunter einige Schwierigkeiten, die ihren Nutzen einschränkten.
Mit modernen Requirements-Tools der aktuellen Generation eröffnen sich nun endlich neue Möglichkeiten, um das RM auf ein neues Niveau zu heben. Kleinere Projekte finden schnell einen Einstieg in die Toolnutzung. Große Entwicklungsvorhaben erhalten eine solide Basis für das effektive Management ihrer komplexen Requirements.
Der Vortrag stellt die Möglichkeiten moderner RM-Tools vor. Er zeigt, wie Organisationen die Tools zu ihrem Vorteil nutzen, um Requirements besser zu handhaben—beispielsweise beim verteilten RM, der Generierung von Spezifikationsdokumenten, sowie dem Reporting und Projekt-Monitoring. Wichtig ist, dass Tool und Requirements-Praktiken gut aufeinander abgestimmt sind. Dann kann das toolgestützte RM die Produktivität wesentlich steigern und die Produktqualität weiter verbessern.
Inhalte des Vortrags:
• Vorteile und Nutzen des toolgestützten RM - Was moderne Requirements-Tools können
• Tool und Prozess gut aufeinander abstimmen
• Praxisbeispiele und Erfahrungen zum toolgestützten RM
Der Vortrag ist seit Juni 2014 bei mehreren Gelegenheiten präsentiert worden. Dabei wurde er jeweils leicht weiterentwickelt und aktualisiert. Die aktuelle Version wurde am 2. März 2015 in Stuttgart präsentiert, bei der ACM/GI-Regionalgruppe Stuttgart/Böblingen. Nähere Informationen: http://www.swpm.de/2015/02/vortrag-am-2-marz-2015-requirements-endlich-richtig-moderne-requirements-tools-erfolgreich-einfuhren/
Homepage von Software.Process.Management: http://www.swpm.de
"APIs: the Glue of Cloud Computing"
CloudExpo Europe Keynote - June 22, 2010
The second day of the CloudExpo Europe that was taking place in Prague the 21st and 22nd of June, Steven Willmott, the CEO of 3scale, made a presentation on APIs and their importance for Cloud Computing.
The key highlights of this presentation are:
1. Cloud Computing pushes to the “hyper integration” of the Web and the enabling of key platform to emerge (e.g. the new SkypeKit)…. But not only for computing power
2. Cloud Computing and its different elements fit into an MVC “Cloud Edition” framework thanks to APIs
3. APIs enable Cloud Scale MVC
4. You need to become indispensable in the Value Chain otherwise someone may eat your lunch
5. APIs are key to become indispensable but need to be managed
Webinar: Microsoft SharePoint-The Ultimate Enterprise Collaboration PlatformEdureka!
SharePoint is a web application framework and platform. SharePoint integrates intranet, content management, and document management.SharePoint is mostly used by midsize businesses and large departments. SharePoint comprises a multipurpose set of Web technologies backed by a common technical infrastructure.
Topics covered:
1. Demystify Microsoft SharePoint Server
2. SharePoint evolution; Opportunities for developers using SharePoint technologies
3.Cloud App model and Apps in SharePoint 2013
4. Use Case : Provider Hosted and Auto Hosted App
Salesforce CRM: A new way of managing Customer Relationship in cloud environmentEECJOURNAL
with the appearance of distributed computing, associations are hoping to move their Customer Relationship Management (CRM) applications from an On-Premise environment or we can say local servers to an On-Demand environment that is on a cloud server. The on-Premise environment is when an association has the framework and programming inside its system. In On-Demand environment, an outsider has the base and programming and charges the relationship in light of its participation show. Salesforce is the principle On-Demand CRM thing.
You got Office 365 and you need to use it. You need to let others in your organization use it because you were designated the admin but you can't spell Office 365... yet. Where do you start? In this session, you will learn about the basics of administering Office 365 through the Admin Centers.
1. Be introduced to Office 365
2. Learn how to setup and manage users
3. Learn how to add your organization's domain
4. Learn about the other 3 major admin centers inside the Office 365 Admin Center: Exchange, Skype for Business, and SharePoint
Architecture overview of Microsoft Dynamics CRM 2011 platform. Presentation shows architecture from different points of view, including abstract system model, construction and production focuses.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
2. 2 April 20, 2015
Contents
Cloud Computing Technology Concept
What is Salesforce.com?
Salesforce on-Demand Concept
Salesforce Real Time Cloud
Salesforce.com CRM Editions
Create login in Salesforce Developer Edition
Salesforce CRM Application Overview
Personal, App & Admin Setup Controls
Configuration & Customization Controls
Analytics – Reports & Dashboards
Force.com Platform Fundamentals
Salesforce Editions Comparison
Salesforce Advantages vs. Limitations
Revision of Customizations and Development
FAQs and Project description
3. 3 April 20, 2015
Cloud Computing Technology Concept
What is Cloud Computing?
Cloud computing is the use of computing resources (hardware and
software) that are delivered as a service over a network (typically the
Internet).
Cloud computing provides the facility to access shared resources and
common infrastructure, offering services on demand over the network to
perform operations that meet changing business needs.
It also provides facilities for users to develop, deploy and manage their
applications ‘on the cloud’, which entails virtualization of resources that
maintains and manages itself.
5. 5 April 20, 2015
Applications Moving to the Cloud
Today
Cloud Computing
Applications
1960’s
Mainframe
1980’s
Client/server
6. 6 April 20, 2015
Platforms Moving to the Cloud
1960’s
Mainframe
1980’s
Client/server
Today
Cloud Computing
Platforms
7. 7 April 20, 2015
The Cloud Computing Model: Right for These Times
Multi-Tenant:
Pay As You Go:
Elastic:
No Capital Expenditure
Predictable Operating Costs
Scales With You
8. 8 April 20, 2015
What is Salesforce.com?
It’s an online web-based Customer Relationship Management (CRM)
service from Salesforce.com company. As with all CRM software, it
captures and organizes communications and information from current or
prospective customers from many departments across a company.
Salesforce.com CRM is based on multitenant architecture. It means
multiple customers sharing common technology and all running on the
latest release, much like Amazon.com or Google.
With multitenancy, you don’t have to worry about application or
infrastructure upgrades—they happen automatically. In fact, multitenancy
lets companies focus on managing CRM, not managing technology.
9. 9 April 20, 2015
Salesforce on-Demand Concept
Cloud ComputingClient / Server
& App Server Platforms
Mainframe
Platforms
Notes
21st
Century Platforms
Late 20th
Century Platforms
Mid 20th
Century Platforms
10. 10 April 20, 2015
The Real-Time Cloud
The world’s most complete cloud applications
(software-as-a-service)
The fastest way to build apps on a cloud platform
(platform-as-a-service)
Real-time cloud infrastructure
(infrastructure-as-a-service)
11. 11 April 20, 2015
Force.com is Cloud Computing for the Enterprise
YOU
get to focus on innovation
We do
Infrastructure
Services
We do
Application
Services
We do
Operations
Services
Build your data model
Build your business logic
Build your user interface
Network
Storage
Operating System
Database
App Server
Web Server
Data Center
Security
Sharing
Integration
Customization
Web Services
API
Multi-Language
Authentication
Availability
Monitoring
Patch Mgmt
Upgrades
Backup
NOC
12. 12 April 20, 2015
A Complete Platform to Develop in the Cloud
Database as a
Service
Create any data model
and let Force.com take
care of the
infrastructure
Database as a
Service
Create any data model
and let Force.com take
care of the
infrastructure
User Interface as
a Service
Build any user
experience for any UI
User Interface as
a Service
Build any user
experience for any UI
Development as a
Service
Tools to support the
entire development
lifecycle
Development as a
Service
Tools to support the
entire development
lifecycle
Logic as a
Service
Create powerful
business logic and
workflow
Logic as a
Service
Create powerful
business logic and
workflow
13. 13 April 20, 2015
Why is Force.com So Much Faster?
Pre-built, tested, integrated components drive developer productivity
Multi-Device
End User
Administration
Access Control
& Audits
Database Web
Services API
Reporting &
Analytics
Workflow
Engine
Forms & Page
Layout Editor
A B D
C
Clicks Code
Java / .NET
80% 20%
20% 80%
14. 14 April 20, 2015
Salesforce.com CRM Editions
We can download the detailed comparison chart from salesforce.com website-
-http://www.salesforce.com/assets/pdf/datasheets/DS_RightSFDC.pdf
-http://login.salesforce.com/help/doc/en/limits.htm
15. 15 April 20, 2015
Create Login in Salesforce Developer Edition (Free)
Fill up the registration from then click on Submit button
You will receive a link to set your password on your given email address.
Check your email and set password.
Navigate to http://developer.force.com/
Click on the “free Developer Edition” link on the left hand side of the screen.
16. 16 April 20, 2015
Login in Salesforce Developer Edition
Navigate to – https://login.salesforce.com/
Enter username and password then click on Login button
17. 17 April 20, 2015
Salesforce CRM Application Overview
What are Salesforce Standard Business Objects?
18. 18 April 20, 2015
Salesforce CRM Application Overview
22. 22 April 20, 2015
Configuration & Customization Controls
Salesforce Standard and Custom Objects
Standard & Custom Fields
Data Types in Salesforce
Relationships (Lookup & Master-Detail)
Page Layouts & Record Types
Validation Rules
Workflow Rules
Approval Process
Profiles
License
Sharing Settings and Roles
Tabs & Apps
Packages
23. 23 April 20, 2015
Configuration & Customization Controls (cont’d)
Salesforce Standard Objects – In concept, a standard or custom object is like a
table in database. They represent a structure to store specific type of information.
In general, Objects already created for you by Salesforce are called standard
objects. Objects you create in your organization are called custom objects.
24. 24 April 20, 2015
Configuration & Customization Controls (cont’d)
Salesforce Custom Objects – Custom objects are custom database tables that
allow you to store information unique to your organization. For example, your
organization may want to create a custom object called Employee to store data for
your company’s employee.
After you define a custom object, you can:
Create custom fields.
Build page layouts
Create a custom tab
Create reports and dashboards to analyze custom object data
25. 25 April 20, 2015
Configuration & Customization Controls (cont’d)
Standard & Custom Fields
26. 26 April 20, 2015
Configuration & Customization Controls (cont’d)
Data Types
27. 27 April 20, 2015
Configuration & Customization Controls (cont’d)
Relationships (Lookup and Master-Detail)
Lookup Relationship (Loosely coupled)
This type of relationship links two objects together. Lookup relationships are similar to
master-detail relationships, except they do not support sharing or roll-up summary fields.
If we delete any object then other object is not deleted.
Master-Details Relationship (Tightly coupled)
This type of relationship closely links objects together such that the master record
controls certain behaviors of the detail and subdetail record.
When a master record is deleted, the related detail and subdetail records are also
deleted.
The security settings for the master record control the detail and subdetail records.
You can use master-detail relationships to model many-to many relationships between
any two objects.
Hierarchical Relationship
This type of relationship is a special lookup relationship available only for the user
object. It allows users to use a lookup field to associate one user with another that does
not directly or indirectly refer to itself.
28. 28 April 20, 2015
Configuration & Customization Controls (cont’d)
Page Layouts and Record Types
Page Layouts
Control which fields, related lists, and custom links users see, on detail and edit pages
only.
Control which standard and custom buttons display on detail pages and related lists.
Determine whether fields are visible, read only, or required, on detail and edit pages
only.
Record Types
Record types allow you to offer different business processes, picklist values, and page
layouts to different users based on their profiles.
29. 29 April 20, 2015
Configuration & Customization Controls (cont’d)
Validation Rules
Validation rules help improve data quality by preventing users from saving incorrect
data. You can define one or more validation rules that consist of an error condition and
corresponding error message.
Validation rules are executed at record save time. If an error condition is met, the save
is aborted and an error message displayed.
.
30. 30 April 20, 2015
Configuration & Customization Controls (cont’d)
Workflow Rules
Automate your organization’s standard processes by configuring workflow rules.
Workflow automates the following types of actions based on your organization's
processes:
- Tasks—Assign a new task to a user, role, or record owner.
- Email Alerts—Send an email to one or more recipients you specify.
- Field Updates—Update the value of a field on a record.
- Outbound Messages—Send a secure, configurable API message (in XML format) to a
designated listener
Real-Time Workflow
Time-Based Triggers
Approvals
Formula-based
Outbound Messaging
Automated Business Rules
through Point-and-Click Workflow
31. 31 April 20, 2015
Configuration & Customization Controls (cont’d)
Approval Process
An approval process is an automated process your organization can use to approve
records in Salesforce. An approval process specifies the steps necessary for a record
to be approved and who must approve it at each step.
An approval process also specifies the actions to take when a record is approved,
rejected, recalled, or first submitted for approval.
Request
Approval Approve
Send to
Accounting
Yes
Send Back
No Action
For 2 Days
Escalate
No
Approve
32. 32 April 20, 2015
Configuration & Customization Controls (cont’d)
Profiles
A profile contains user permissions and access settings that control what users can
do within their organization.
Standard profiles
o System Administrator
o Standard Platform User
o Standard User
o Customer Portal User
o Solution Manager
o Marketing User
o Contract Manager
o Read Only
o Chatter Only User
o Site.com Only User
Custom Profiles
- Custom profiles are just a clone of standard profiles with some customized settings
and permissions.
For more details - http://ap1.salesforce.com/help/doc/en/standard_profiles.htm
33. 33 April 20, 2015
Configuration & Customization Controls (cont’d)
License
A user license entitles a user to different functionality within Salesforce and determines
which profiles and permission sets are available to the user.
Salesforce License Types
oSalesforce
oSalesforce Platform
oForce.com - One App
oChatter Free
oChatter Only
34. 34 April 20, 2015
Configuration & Customization Controls (cont’d)
Sharing Settings & Roles
Field, Object and Record-Level Control
Sharing Across CRM and Custom Apps
Point and Click Permissions
Custom Sharing Rules Across Roles,
Profiles, and Channels
Integrated with API, Reporting & Search
Integrated With Single Sign-on
Flexible Data Sharing
with Point-and-Click Rules
35. 35 April 20, 2015
Configuration & Customization Controls (cont’d)
Sharing Settings
In Salesforce, you can control access to data at many different levels. For example,
you can control the access your users have to objects with object permissions. Within
objects, you can control the access users have to fields using field-level security. To
control access to data at the record level, we use sharing settings
Your organization-wide default sharing settings give you a baseline level of access
for each object and enable you to extend that level of access using hierarchies or
sharing rules.
For more details visit -http://ap1.salesforce.com/help/doc/en/users_understanding_license_types.htm
http://ap1.salesforce.com/help/doc/en/sharing_model_fields.htm
Roles
Depending on your sharing settings, roles can control the level of visibility that users
have into your organization’s data. Users at any given role level can view, edit, and
report on all data owned by or shared with users below them in the hierarchy, unless
your organization’s sharing model for an object specifies.
All users that require visibility to the entire organization should belong to the highest
level in the hierarchy.
36. 36 April 20, 2015
Configuration & Customization Controls (cont’d)
Custom Tabs, Custom Apps and Packages
Custom Tabs
A custom tab is a UI component you create to display custom object data or other web
content embedded in the application.
Custom Apps
An app is a group of tabs that works as a unit to provide functionality.
Users can switch between apps using the Force.com app drop-down
menu at the top- right corner of every page
Packages
A package contains components such as apps, objects, reports, or email templates.
These packages can be uploaded to share with others privately or posted on Force.com
AppExchange to share publicly. There are two types are packages managed and
unmanaged
37. 37 April 20, 2015
Analytics – Reports & Dashboards
Real-Time Updates
Real-Time Updates
Real-Time Analytics
Real-Time Visibility with
Easy to Create Reports
Customizable by Business Users
Real-Time Reporting
Integrated Analytics Across All Apps
Security Controls
Mobile Access
Email Dashboard Delivery
38. 38 April 20, 2015
Analytics – Reports & Dashboards (cont’d)
Reports
A report returns a set of records that meets certain criteria, and
displays it in organized rows and columns. Report data can be filtered,
grouped, and displayed graphically as a chart. Reports are stored in
folders, which control who has access.
• Tabular report
• Summary report
• Matrix report.
39. 39 April 20, 2015
Analytics – Reports & Dashboards (cont’d)
The Interactive Report Builder Interface
40. 40 April 20, 2015
Analytics – Reports & Dashboards (Cont’d)
Dashboards
Dashboards are graphical representation of reports. Dashboards can
be generated for summary or matrix reports (and not for tabular reports).
Dashboards display data as per last time report was run.
Table Good for showing top five, bottom five lists.
Gauge Used to show progress towards a goal
Metric Shows a single number
VisualForce page used to pull data from other sources
42. 42 April 20, 2015
Force.com Fundamentals
Model View Controller Pattern
43. 43 April 20, 2015
Force.com Fundamentals (cont’d)
MVC Breakdown
44. 44 April 20, 2015
Force.com Fundamentals (cont’d)
Sample of Visualforce Page
45. 45 April 20, 2015
Force.com Fundamentals
Visualforce System Architecture - Development Mode
46. 46 April 20, 2015
Force.com Fundamentals (cont’d)
Visualforce System Architecture - Standard User Mode
47. 47 April 20, 2015
Force.com Fundamentals (cont’d)
Sample of Apex Code
48. 48 April 20, 2015
Force.com Fundamentals (cont’d)
Apex is compiled, stored, and run entirely on the Force.com platform.
49. 49 April 20, 2015
Salesforce Editions Comparison Chart
50. 50 April 20, 2015
Salesforce Advantages vs. Limitations
Advantages
Lower Cost, Faster, Higher Quality
High scalability, Any-Time Service
Low down time
Limitations
Data Protection
Not best fit for small size companies
Governor limits