This document discusses a project using Salesforce.com to create a customer relationship management (CRM) application. It describes Salesforce.com's products and services, how Apex and Visualforce were used to build the application's front-end and link it to the backend database, and how custom functionality can be implemented using the Force.com platform.

1. Abdul imran khan

2.  SalesForce.com.
 Project Design.
 Technologies Used.
 Lessons Learned.
 Summary.
 Demo.

3.  Salesforce.com is a global enterprise software.
 It is best known for its customer relationship management (CRM)
product.
 SalesForce.com’s CRM solution is broken down into several broad
categories:
 Sales Cloud.
 Service Cloud.
 Data Cloud.
 Collaboration Cloud.
 Custom Cloud (including Force.com).

4.  The project mainly deals with providing web services using
SalesForce.com.
 Creating an account with SalesForce.com.
 SalesForce.com let’s us create our own tabs with our own specifications.
 It lets us create a webpage and then link it to the database.
 The webpage’s are created using APEX.

6.  The Front end technologies that were used to create the webpage and the
web services are as follows:
 APEX.
 HTML
 XML
 JavaScript.
 The backend is done by linking the webpage to the database.
 This helps in storing the data such as login names, email id’s of users,
password generator, security questions etc.,

7.  Force.com Apex Code is a strongly-typed programming language that
executes on the Force.com platform.
 Apex is used to add business logic to applications, to write database
triggers, and to program controllers in the user interface layer.
 It has the usual array of features such as classes, interfaces, constants,
class variables, and annotations. Unusually, Apex is not case sensitive.
 Apex supports a number of different data types:
 primitive data types such as Integer and Date
 sObject types that represent persistent objects
 collections and enumerations
 user and system-defined Apex classes
 The primitive data types include:
 Blob - for storing binary data
 Boolean
 Date, Time and Datetime
 Decimal - for representing arbitrary precession numbers, including currency
 ID - the Force.com database record identifier type
 Integer, Long, Double and String

8.  Visual force.
 Database.com
 Site.com
 Force.com
 There is also another way of creating a website and linking it to the
database.
 Creating a website can be done by using SalesForce.com’s Site.com and
then linking it to the SalesForce.com’s Database.com but the drawback is
that this could happen only if we registered for a premium membership and
would not work with the trial version.

9.  Salesforce.com provides programmatic access to the organization’s
information using simple, powerful, and secure application programming
interfaces.
 The Salesforce prebuilt applications provide powerful CRM functionality.
In addition, Salesforce provides the ability to customize the prebuilt
applications to fit the organization.
 However, the organization may have complex business processes that are
unsupported by the existing functionality.
 When this is the case, the Force.com platform includes a number of ways
for advanced administrators and developers to implement custom
functionality.
 The custom functionality includes the Web services API, Apex,
and Visualforce.

14.  A site consists of 3 components:
 The Force.com domain name that uniquely identifies your specific organization
(case insensitive)
 The path identifies the specific site (case sensitive)
 A Visualforce page that is associated with your site (case insensitive)
 Each of these paths will have a unique path in the site URL to differentiate
one site from another.