Muhammad Muzammil is seeking a position in a high-caliber organization to make use of his education and skills. He has a Bachelor's degree in Commerce from the University of Punjab and over 5 years of professional experience in fields including health insurance, banking, customer service, and accounting. His experience includes roles at MEDGULF, Bank of Punjab, Warid Franchise, MetLife Aluminum Co., Services Industries Pvt. Ltd., and Tianshi International Pvt. Ltd. He has strong computer skills and speaks English and Urdu.

1. Muhammad Muzammil
Al-Wazarat, Al-Riyadh
Contact No: 054 1012084
Objectives
“Seeking a position in a high caliber organization that will enable me to make use of my education, skills, and to
gain additional on job experience to meet the qualification for management responsibilities as I have the
potential, personal qualities, enthusiasm, ambition, creativity and innovations”.
PersonalInformation
 Father’s Name : Ijaz Hussain
 Date of Birth : 05 May 1992
 Passport # : AE0858481
 Iqama No : 2391579931
 Nationality : Pakistani
 Religion : Islam
 Marital Status : Single
 Email Address : muzammil.shehzad109@gmail.com
ACADEMIC &PROFESSIONAL EDUCATION
Degree / Certificate
University /
Board
Marks Year
Matriculation (Science) Lahore Board 537/850 2008
Intermediate in Commerce (I.Com) Lahore Board 778/1100 2010
Bachelor in Commerce (B.Com) University of Punjab 938/1500 2012
PROFESSIONAL EXPERIENCE
 Health Insurance Specialist In MEDGULF
(Mediterranean & Gulf cooperative Insurance & Reinsurance co.)
Job Title Health Insurance specialist
Duration Oct.2015 topresent
 To support the ongoing operations of the MEDGULF Health Insurance Enrolment function and deliver high
levels of client/customer satisfaction by promptly and efficiently processing applications for changes (e.g.
reinstatements, cancellations and member additions/deletions) to existing insurance policies, reviewing all
insurance information received throughout the process and assisting in the member Insurance card dispatch.
 Obtaining and organizing all supporting documents and maintaining the complete files for each policyholder in
the system, including policies that are cancelled and have had members added to them . To receive and
process requests related to policy changes or addition or deletion of members within the policy by receiving
the email and processing or forwarding it in a timely manner. Reviewing and verifying clients data (e.g. age,
name, address, et cetera), thereby ensuring the members are related to the policyholder. To notify insurance
policyholder and other related departments of policy/member cancellations as and when the request is
processed . To transcribe member data to worksheets and enter data into the IMS system for use in preparing
documents and adjusting clients’ accounts. To assist in the prompt issuance of member Insurance cards and
booklets, proactively informing the Enrolment Team Leader about clients who have requested a customized
logo on the card. To obtain and send information on any client account changes by communicating and
confirming with clients and distributing emails detailing the changes to the related departments.
 Working with Medgulf Throw outsource company named Mani Group for Maintenance and Cooperation
Company.

2.  Internship from Bank of Punjab
Job Title Internship
Duration July 2012 toSeptember2012
Did internship in Bank of Punjab for three months in following categories:
 Accounts opening.
 Credit Department.
 Foreign Remittance
 CSO at Warid Franchise
Job Title Customer Services Officer(CSO)
Duration Sep 2012 toAug 2013
Areas of Responsibilities:
 Dealing with calls in a highly professional manner.
 Handling complaints in a diplomatic way.
 Answering any queries quickly and efficiently.
 Quickly understanding a callers point of view and to empathize with them.
 Quickly processing information.
 Understanding the customer complaints.
 Resolving the customer issues.
 Assistant Accountant In MetLife Aluminum co.
Job Title Assistant Accountant
Duration Aug 2013 toMarch 2014
Areas of Responsibilities:
 Maintain the official files.
 Maintain day to day cash & bank transactions.
 Verified daily cash flow.
 Maintain salary register in MS-Excel.
 Maintain Balance sheet & profit & Loss.
 Services Industries Pvt. Ltd.
Job Title Quality Checker
Duration March 2014 toDec 2014
Areas of Responsibilities:
 Quality checking finished goods.(shoes)
 Network Marketing in Tianshi International Pvt. Ltd.
Job Title Sales Officer
Duration January 2014 toDecember 2014
Areas of Responsibilities:
 Direct sale of food supplements.
 Dealing with customers.
 Maintain the official files and documents.
Personal Strengths
 Excellent, organizational, analytical and problem solving skills

3.  Able to work both as a team and independently.
 Ability to adjust in any working environment.
 Self-motivated and ambitious.
 Excellent communication skills
 Enjoy working in a challenging, fast-passed environment
 Ability to work with minimum supervision in a busy environment.
Computer Literacy
 Computerized Accounting (Peachtree)
 Installing, Configuring, and Managing Windows XP Professional, Windows 7 & 8
 Printers & scanner Installations and troubleshooting.
 Microsoft Office (MS word, Excel, PowerPoint)
Languages
 English
 Urdu
Reference:
Well reference will be provided upon request.