Ronnie Lee Robinson is seeking a sales position and has over 5 years of sales experience, including positions at Sprint, GameStop, Verizon Wireless, and as a professional fundraiser and sales representative for various companies. He has strong communication, customer service, and sales skills such as prospecting, cold calling, negotiating, and closing deals. His experience also includes managing stores, training employees, and developing marketing strategies. He has a certificate in customer service from Norwalk Community College.

1. Summary
Highlights
Accomplishments
Experience
RONNIE LEE ROBINSON
93 Richards Avenue Apt. 306, Norwalk, CT. 06854 | H: 203-899-9867 | C: 475-619-1525 | LivingLegacy93@Gmail.com
Seeking an intricate position in sales working in an exceedingly growing establishment.
Persuasive communication expertise
Excellent communication skills with Excellent
negotiating tactics
Effective Verbal/Written communication
expertise
Internet savvy and Social media savvy
Prospecting and cold calling prowess
Trained in customer service
Established track record of exceptional sales and
Strong lead development skills
Very Customer-oriented/Analytical and Logical
in my sales approach
Conceptual Thinker
Strong Deal Closer
Thrives on customer satisfaction
I have Acquired A Certificate in Customer Service From Norwalk Community College.
Mar 2016 to Aug 2016Sales Manager
Sprint － Wilton, CT
Computed sales prices, total purchases and processed payments.
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security
practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Facilitated monthly and quarterly physical inventory counts. Replenished floor stock and processed
shipments to ensure product availability for customers.
Explained information about the quality, value and style of products to Influence customer buying
decisions.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Contributed to merchandising ideas at team sale meetings.
Worked closely with the district manager to formulate and build the store brand.
Trained staff to deliver outstanding customer service.
Maintained daily record of all transactions.
Trained all new managers on store procedures and policies.
Oct 2015 to Jan 2015Sales Associate
GameStop － Norwalk, CT
Recommended and helped customers select merchandise based on their needs.
Served as liaison between customers, store personnel and various store departments.

2. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high
levels of customer satisfaction.
Informed customers about sales and promotions in a friendly and engaging manner.
Tracked down sources of special products and services to meet customers' special needs.
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Increased purchase totals by recommending additional items.
Provided expert product and service information.
Created attractive displays.
Sep 2015 to Feb 2016Professional Fundraiser
APPCO － White Plains, NY
Trained new employees on company customer service policies and service level standards. Maintained friendly
and professional customer interactions. Worked as a team member to provide the highest level of service to
customers. Shared product knowledge with customers while making personal recommendations. Described use
and operation of merchandise to customers. Completed documentation for product and service sales.
Cold-called prospective customers to build relationship. Greeted store customers promptly and responded to
questions with knowledgeable service. Filled out expense reports for accounting. Generated high volume of
referrals. Evaluated competitors and performed market research. Established new customer accounts.
Updated database with customer and sales information.
Jul 2014 to Dec 2014Sales Associate
Verizon Wireless － Norwalk, CT
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Organized items in visually appealing manner.
Provided expert product and service information.
Maintained up-to-date knowledge of customer buying habits.
Recommended and helped customers select merchandise based on their needs.
Jun 2014 to Sep 2014DoubleTree
Maintenance － Norwalk, CT
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office
machines.
and ashtrays.
Gathered and emptied trash and recycling bins.
Set up and took down chairs and tables.
Greeted people in a enthusiastic and welcoming manner.
Jun 2013 to Dec 2013Sales Representative
Vector Marketing
Filled out orders for new items.
Sold Cutco knives.
Did telemarketing for Cutco products.
Did presentations in homes after making appointments.
Described merchandise and explain operation of merchandise to customers.
Recommended merchandise based on customer needs.
Explained information about the quality, value and style of products to Influence customer buying
decisions.
Jan 2013 to Apr 2014Sales Representative

3. Education
Interests
Skills
AMWAY Inc
Filled out orders for new items.
Sold Amway Products such as Nutri Lite. XS Energy Drinks and Artistry Make-up
Recommended and helped customers select merchandise based on their needs.
Did presentations in homes after making appointments.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention
rates.
Guided customers in choosing items that reflected personal style and shape.
Administered all point of sale opening and closing procedures.
Explained information about the quality, value and style of products to Influence customer buying
decisions.
General Studies
Brien McMahon High School － Norwalk, CT.
General Studies
Interested in learning new ways to evaluate myself from a business perspective. Interested in entrepreneurship
and owning a franchise.
Cold calling and Making appointments
Excellent Negotiator
Internet Savvy
Social Media Savvy
Attentive Listener
Articulate and Conclusive speaker
Exceptional customer service skills
​Management Skills
Able to train and instill exceptional sales prowess in employees
Creative problem solving
Intuitive Marketing and Sales Talent