1. Shiona Morgan
Social Media, Marketing, Retail, Sales and Beauty
Midland, TX 79707
befbm@outlook.com - 575-964-5421
To secure a position in which I will be able to fully utilize my education and experience. In addition to working
with an established company long term.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Freelance Makeup Artist/ Beauty Consultant and Sales
FBM - Hobbs, NM - December 2014 to Present
A make-up artist ensures that models, performers and presenters have suitable make-up before they appear
in front of cameras or an audience. This may be in a variety of settings, including film, television, theatre, live
music and photographic shoots or special occasions.
Direct Sales: (Avon, Mark, and Nerium)
Beauty Consultant/Advisor: 4 Years
recommending products to suit the customers' coloring, skin-type and face shape
-demonstrating the use of products, for example by giving facials or applying make-up
-promoting particular products
-giving demonstrations to groups
-keeping records of regular customers in order to provide a personalized service
-displaying and restocking products
-carrying out routine sales tasks such as wrapping purchases and handling payments.
Talent Agent and Sales Represenative
Fierce Beauty and Fashions - Hobbs, NM - March 2013 to December 2014
Responsibilities:
Sell specific products and services to consumers.
Demonstrate products and show consumers how to maximize their features.
Explain different customizable features.
Process orders in person and over the phone.
Check inventory to ensure product is in stock.
Bag and package purchases.
Collect methods of payment and dispense change.
Represent and promote the organization with products and services at in-home product presentations,
showrooms, and home shows as required.
Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify
leads and to sell products and services.
Present solutions to retail buyers including price, credit terms, accurate sales contracts, estimated time of
delivery based on store's production and delivery schedules.
Collect and research information needed to identify and resolve problematic situations.
Operate cash registers.
2. Count the day's money transactions at the end of the day.
Set up display cases.
Place clothes on mannequins.
Determine seasonal trends and adjust displays as needed.
Stock shelves.
Ensure pricing is correct.
Distribute coupons and verify that coupons are not expired.
Restock clothes that have been tried on and fold neatly.
Represent and promote artists, performers, and athletes in dealings with current or prospective employers.
Handle contract negotiation and other business matters for clients.
Marketing and Sales Consultant
MCM Consulting Services - Hobbs, NM - March 2011 to December 2014
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily
work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work
plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery
schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making
recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Event Coordinator
New Mexico Junior College - Hobbs, NM - August 2000 to February 2011
As an Event Coordinator I had the responsibility of creating and planning events for the New Mexico Junior
College students, staff, and faculty members. I had the responsibility of finding acts and entertainment for
events planned. I attended conferences and training's to gain more insights to the latest in events and
entertainment.Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity
events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and
virtual events.
Calculate budgets and ensure they are adhered to.
Book talent, including musicians, bands, and disc jockeys.
Select chefs or catering companies to prepare food for event.
Sample food and select dishes for menus.
Visit venue to plan layout of seating and decorations.
Schedule speakers, vendors, and participants.
Coordinate and monitor event timelines and ensure deadlines are met.
Initiates, coordinates and/or participates in all efforts to publicize event.
Edit and design promotional materials.
Prepare presentations.
Develop and oversee fundraising events.
3. Negotiate and secure event space.
Secure sponsorship's.
Work with printer and designer to develop event invitations.
Create invitee list.
Send out invitations and manage RSVP list.
Hire staff to manage the event, including bouncers and security personnel.
Manage correspondence.
Coordinate event logistics, including registration and attendee tracking, presentation and materials support
and pre- and post-event evaluations.
Keep inventory of backdrops, projectors, computers, and other display materials.
Sales Manager
Zales - The Diamond Store - Hobbs, NM - January 2005 to January 2010
Diamond Certified)
Setting up and maintaining displays
• Provided customer service to customers by identifying and fulfilling their needs.
• Responsible for maintaining inventory of products.
• Provide clerical and administrative duties as needed.
• Responsible for completing the necessary daily tasks and reports.
• Responsible for balancing registers at the end of each shift.
• Address customers' complaints and work to resolve them in a timely and proficient manner.
EDUCATION
BA in Social Science
Ashford University - Clinton, IA
SKILLS
Customer Service (10+ years), Meeting Sales Goals (5 years), Closing Skills (5 years), Prospecting Skills
(5 years), Negotiation Skills (5 years), Product Knowledge and Management (7 years), Social Media
Management (10+ years), Marketing Communications (4 years), Presentation Skills (10+ years), Client
Relationship Management (10+ years), Sales & Marketing (7 years), Recruitment (4 years), Customer
Service (10+ years), Microsoft Office (10+ years), Photography (4 years)
CERTIFICATIONS
Diamond Certification
Certified to administered diamond certificates to attest to the authenticity of a diamond.