Resume

1. Narissa Grimsley
900 Downtowner Blvd. #277 Mobile, AL 36609
Phone: 334-596-2471  E-Mail:
nng1221@jagmail.southalabama.edu
NG
Objective
Seeking a challenging position through which my
complete skills and passion for excellence will be
utilized. Together, great exploits will not just be a
dream but a lifestyle.
Experience
OFFICE DEPOT MOBILE, AL
Sales /CPD Associate July 2015-January 2017
• Proactively acknowledged, greeted and assisted
customers in the store
• Offered customers with exemplary and timely service
• Provided accurate product information
• Served multiple customers, discovered their needs,
and made recommendations to generate sales
• Recommended alternative purchase choices
• Enhanced product knowledge utilizing limited
resources
• Merchandised, stocked and replenished the selling
floor constantly
• Maintained working knowledge of store’s policies and
procedures
• Organized and cleaned store during downtime
• Handled cash, checks, and credit card transactions
• Managed the register in accordance with POS
guidelines
• Addressed loss prevention issues immediately
• Communicate to coworkers and supervisors through
standard telephone and wireless audio systems

2. • Merchandised, restocked and maintained sales floor
• Built and maintained internal and external customer
satisfaction
THE GROVE APARTMENTS MOBILE, AL
Leasing Consultant/Community Assistant November 2014
– May 2015
 Greet prospects and qualify by covering all
criteria (ask questions; utilize completed guest
cards, etc.).
 Immediately record all telephone and in-person
visits on appropriate reports.
 Files own guest cards and maintain according to
established procedures.
 Inspect models and available “market ready,”
communicate related service needs to Property
Manager.
 Demonstrate community and apartment/model and apply
product knowledge to clients needs by communicating
the features and benefits; close the sale.
 Have prospect complete application and secure
deposit in accordance with the company procedures
and Fair Housing requirements.
 Update availability report, process applications
for approvals. (i.e., credit check, rental history,
etc.) Submit processed applications to the
Community Manager for approval. Follow up with
applicant regarding status.
 Ensure apartment is ready for resident to move-in
on agreed date.
 Immediately follow-up on prospects that did not
close and attempt to close sale again. If unable to
help prospect, refer them to sister communities to
meet prospect’s needs.
 Secure new resident’s signature(s) on appropriate
paperwork prior to move-in. Orient new residents to
community.

3.  Assist in monitoring renewals. Distribute and
follow-up on renewal notices.
 Monitor advertising effectiveness. Gather
information about market competition in the area
and file.
 Represent the company in a professional manner at
all the times.
 Accept rental payments and give immediately to
Assistant Community Manager.
 Worked with FMS
UNIVERSITY OF SOUTH ALABAMA CALL CENTER MOBILE, AL
Professional Fundraiser February 2014 – November 2014
 Create or update donor databases.
 Develop strategies to encourage new or increased
contributions.
 Identify and build relationships with potential
donors.
 Secure commitments of participation or donation
from individuals or corporate donors.
 Develop and maintain media contact lists.
 Develop or implement fundraising activities
Process merchandise returns and exchanges.
 Count money in cash drawers at the beginning of
shifts to ensure that, such as annual giving
campaigns or direct mail programs.
Education
NORTHVIEW HIGH SCHOOL, DOTHAN, AL
High School Diploma, Jun 2012
UNIVERSITY OF SOUTH ALABAMA, MOBILE, AL
Criminal Justice Candidate; Psychology Minor, May 2017

4. Additional Skills
 Very people-friendly, and great with my
interpersonal skills.
 Proficient with computers.
 Exceptionally well with my communication, and
listening tactics.
 I have self-control, and remain positive through
all situations.
 Very assertive, and great with taking
responsibility.
 Well with depersonalizing in circumstances.
 Completed both Sign Language 1 and II