1. Adelina Chavez
1017 Bridle Ave
White Settlement, Tx 76131
817-870-6374
Adelina777chavez@gmail.com
Objective:
Obtain a position as a team-player in a people-oriented organization where I can maximize my 7
year customer-service experience in a challenging environment to achieve the corporate goals.
Skills:
• Accurate, very detail-oriented and ability to multi task
• Able to communicate with customers, computer personnel and other staff
• Highly motivated with slight corporate leadership training
• Constantly strive to maintain a high standard customer relations
• Hard worker, able to work well under pressure and able to follow instructions
easily
• Being able to make suggestive sales as well as up selling products
• Maintaining store cleanliness
• In-dept product knowledge
• Maintain a Positive Attitude as well as Punctuality
• Tactfully handle stressful or confrontational interactions
• Handling confidential financial and personal information properly
• In-dept product knowledge
Work Experience:
Aarons Sales&Lease Customer Sales Rep. Aug.2008-Aug.2012
Main Duties Preformed: Being knowledgeable about all the monthly sales. Provide the customer
additional information on products. Making suggestive sales based on the needs and
wants of the customer. Handling incoming or inquires for potential new customers.
Assuring that all supporting paper work and data entry. Making bank drops. Up keep on
store maintenance. Handling customer disputes in a professional manner.
Flexi Compras Customer Sales Rep. Aug.2012-Feb2013
Main Duties Preformed: Assisting customers effectively by solving customer disputes.
Discussing products to ensure customer satisfaction. Handling confrontational or
stressful interactions tactfully with customers. Obtaining customer information
accurately. Completing supporting paperwork and data entry.
Auto Maxx Financing Manager April 1, 2014-Present
Main Duties Preformed: Examining loan applications as well as evaluate and process. Establish
and maintain relationships with customers, and provide assistance with problems.
Submitting delinquent accounts to agencies for collection. Determining how much the

2. each vehicle is worth and how much revune is expected to earn. Managing monthly
budgets. As well as interacting with customers to ensure customer satisfaction.
Education: References:
Mesa High School Class of 2008 Available Upon
Request.
I.T.S. Academy of Beauty Feb 2013-Feb2014