This document contains the resume of Rodell R. Delute. It summarizes his objective of establishing a career in IT with strong technical skills. It details his education including a Bachelor of Science in Computer Engineering. It outlines his professional work experience including roles as a Systems Engineer at Panasonic Manufacturing Philippines Inc. and IT specialist roles at Harte Hanks Philippines Inc. and TELUS International Philippines providing IT support. It also lists certifications and training completed.

1. Blk. 11 Lot 50 Road 5 Arveemar Homes San Isidro Angono, Rizal 1930
Mobile +639175819098 • E-mail nash_delly@hotmail.com
R O D E L L R . D E L U T E
OBJECTIVE
Establishing a solid career in Information Technology equipped with strong technical skills and advanced knowledge.
EDUCATION
Tertiary Education: TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
Bachelor of Science in Computer Engineering (BS CPE)
938 Aurora Blvd. Cubao Quezon City
SY 2003 – 2008
Secondary Education: COLEGIO DE SAN CLEMENTE
Angono, Rizal
(High School Diploma, March 2003 )
SY 1999 – 2003
Primary Education: NATIONAL COLLEGE OF BUSINESS & ARTS
Taytay, Rizal
SY 1993 – 1999
PERSONAL DETAILS
Age: 30 years of age
Gender: Male
Birthday: June, 13, 1986
Height: 5’4 inches
Marital Status: Married
SUMMARY
Conducting Training for PABX KX-NS300BX, High Definition Video Conference and Video Intercom to Dealers, Distributor and also Endusers.
Act as an IT Support of the Group. Experience on demonstration of the product to the client.Troubleshooting issues for internal and offshore by
ticketing system. A broad experience in administering email accounts, email groups and shared mailbox using Office 365 admin portal. Ensured all
machines are compliance by managing the McAffeeePolicy Orchestrator 3.6.1 / 4.50.1499 workstation compliance management.
Experienced in creating LDAP Logins using Softerra LDAP Administration and Managing Active Directory User Account Administration for Manila
and other domains. Experienced in project management and coordinating of IT Projects. First level support in AVAYA troubleshooting. Experienced
in managing Small Business Servers, Windows Server 2012 and Small Business Cisco Routers.

2. PROFESSIONAL WORK EXPERIENCE
PANASONIC MANUFACTURING PHILIPPINES INC.
12 Floor 6788 Ayala Ave, Makati, 1226 Metro Manila, Philippines
January 2015 – Present
SYSTEMS ENGINEER (System Solution Group)
• Conduct Panasonic PABX and E-Series CCTV and High Definition Video Conference (HDVC), Video Intercom Training for
Dealer, Distributors and End users to Luzon, Visayas and Mindanao
• Work as Product Support for PABX, High Definition Video Conference and Video Intercom.
• Local Area Network cabling
• Helping the team to achieved the PSI
• Network and System Troubleshooting
HARTE HANKS PHILIPPINES INC.
4th
Level Market! Market Mall Fort Bonifacio Global City Taguig 1634
December 2012 – September 2014 (From TELUS Absorbed by Harte Hanks Phil. Inc. Including Tenure ship)
IT SPECIALIST FOR LOCAL INFRASTRUCTURE
• Creating LDAP logins using Softerra LDAP Administration
• Assigned to be a Supervisor of the OJTs.
• Active Directory User Account Administration for all domains.
• Creating and Adding Email Distribution list using O365 admin portal.
• Creating shared mailbox and grant sendas permission and full access rights permission using powershell
• Managing McAfee ePolicy Orchestrator 3.6.1/4.50.1499 workstation compliance management
• Knowledgeable in Avaya troubleshooting
• Administration in Email Accounts using Office 365 admin portal
• Knowledgeable in Office Communicator and Lync administration
• Troubleshooting Desktop issues (Microsoft Windows environment)
• Desktop builds and maintenance
• Offshore Harte-Hanks Support
• Hardware and software audit and inventory management
• Local Area Network cabling
• Network Rights Provisioning
• Have experience in project management and/or coordination of IT projects.
TELUS INTERNATIONAL PHILIPPINES
5th
Level Market! Market Mall Fort Bonifacio Global City Taguig 1634
December 2010 – December 2012
IT DESKTOP SUPPORT
• Supported Harte Hanks Inc (client)
• Knowledgeable in Avaya troubleshooting
• Troubleshooting Desktop issues (Microsoft Windows environment)
• Desktop builds and maintenance
• Hardware and software audit and inventory management
• Local Area Network cabling
• Network Rights Provisioning
• Have experience in project management and/or coordination of IT projects.

3. ASCENDASIA MARKETING SOLUTIONS INC.
14th/F Burgundy Corporate Tower Sen. Gil J. Puyat Avenue, Makati City
November 2008 – March 2009
TECHNICAL SUPPORT
• Provide Windows XP & Ubuntu desktop Troubleshooting
• Provide Network Troubleshoot
• Responsible to maintain Network and Systems in good connection
• Configures printers to work with appropriate network systems
• Works cooperatively as part of the team
• Able to work in a shifting schedule
CERTIFICATIONS
Microsoft Certified Professional (Managing Office 365 Identities and Requirements)
Date: December 22, 2014
MCP ID: 7802408
Microsoft Certified Professional for Windows 2003 Server
Date: October 17, 2011
MCP ID: 7802408
Microsoft Certified Technology Services (MCTS)
Date: December 16, 2010
MCP ID: 7802408
Microsoft Certified Desktop Support Technician (MCDST)
Date: November 5, 2010
MCP ID: 7802408
Microsoft Certified Professional (MCP)
Date: September 17, 2010
MCP ID: 7802408
Cisco Certified Network Associate (CCNA)
Date: January 30, 2009
CISCO ID: CSCO11549608

4. ACHIVEMENTS
• Got a badge award from the IT Director for Ingenuity in Solving Business Case.
• Helping the CTS WAN in solving network issue located at NetCube and Discovery Suites branches.
• Went to Japan for SIP IOT Training.
TRAINING AND SEMINARS ATTENDED
SIP IOT Training
April 15, 2016
Fukuoka Japan Panasonic
CISCO Network Training
July 9, 2011
Telus International Philippines
IT Security (MacAfee EPO Policy)
April 30, 2011
Telus International Philippines
PABX Training
March 19, 2011
Telus International Philippines
International Computer Driving License (ICDL)
April 30, 2011
Technological Institute of the Philippines
REFERENCES
Gil Espana
IT Supervisor
Harte-Hanks Inc.
4th
Level Market! Market Mall Fort Bonifacio Global City Taguig 1634
Mobile No.: (02) 0916-5578324
Engineer John Noel Cabrera
Fault Engineer
Smart Communications, Inc.
SMART Tower 6799 Ayala Avenue Makati City
Mobile No.: (02) 0929-7700698
Engineer Ariel E. Isidro
Industry Lecturer
Technological Insttitute of the Phil.
938 Aurora Blvd. Cubao, Quezon City
Mobile No.: (02) 0916-5246907