1. DARIAN M. BROWN
▪ E-mail: Darianb@ymail.com ▪ LinkedIn: darianb@Ymail.com/linkedin
INFORMATION TECHNOLOGY SUPPORT SPECIALIST
SUMMARY OF QUALIFICATIONS: Computer technician with extensive hands on training in configuring LANs,
file sharing, printers, setting up server rooms. Proficient in Spiceworks and other ticketing systems. Able to
communicate technical information in a manner that the average user or client can comprehend. Key Strengths: Very
personable, great communication skills. An accomplished leader with 10 years customer service experience. Outgoing,
highly motivated, and self propelled. Very reliable and trust worthy. Takes pride in meeting all deadlines on time.
TECHNICAL SKILLS
 Networking - Active Directory fundamentals; DHCP and DNS Server; Group Policy management fundamentals;
802.11/ PAN/LAN/ design, configuration, and troubleshooting; Remote Desktop assistance; VPN, NAT, PAT and
VLAN configuration
 Software - Windows 8 & 7; Windows image deployment through PXE and GimageX; Android OS expert user; MS
Office 2013/2010; Google Apps; MS Server 2012 R2; VMware Workstation; Cisco Meraki Mobile Device
management
 Hardware - Data encryption, backups, recovery, cleanups, and images; Mobile Device troubleshooting;
PC/Laptop maintenance; Network Printer troubleshooting; Networking Cable management
EDUCATION
Per Scholas, Bronx, NY 0ct. 2015
Computer Technician Training - A comprehensive IT curriculum incorporating a unique
combination of formal instruction and hands-on activities in a real-world working environment
Renaissance Charter School 2001
High School Diploma
PROFESSIONAL EXPERIENCE
Casino Building Group, Maspeth, NY 2013 -2015
Safety Carpenter
 Erected safety cables and netting for building perimeter
 Repaired rails on stairwells and balcony landings
Two Boots Pizza, NY, NY 2013 -2015
 Prepared pizza , ensured customer satisfaction, handled all finances
My Dollar Store, Inc. East Elmhurst, NY 2007-2008
Store Manager
 Managed the day-to-day operations including scheduling, hiring, training
 Scheduled and assigned employee duties, Responsible for inventory control and equipment status
COMMUNITY SERVICE
Intermediate School 218, New York, NY May 2003
Volunteered to restore the neighborhood’s appearance by painting murals on outside of school