James T. Maniulit is a Filipino telecommunications engineer with experience installing, troubleshooting, and repairing PBX systems, telephony protocols, voicemail systems, cabling, hardware, software, gateways, and IP networks. He has worked in technical support, network administration, IT, and as a PBX programmer and installer for various companies. He is currently working as an IT/PABX technician and is looking to continuously learn and accept new challenges.
• Bachelor (4-year) degree, with a technical major, such as computer science
• More than 9 years of successful experience in customer service, technical support, IT with recognized strengths in problem solving and troubleshooting, and general administration duties
• Outstanding verbal and written communication skill
• Good organizational and interpersonal skill
• Flexible and has sense of urgency
1. James T. Maniulit
12-L Kamuning Road Quezon City Philippines 1103
+639-27655-4192
jamesmarcos.marcos@gmail.com
Professional Summary
Telecommunications Engineer with extensive background and data system. Major strength
include installing, troubleshooting and repairing PBX’s, telephony protocols, voicemail system,
cabling, hardware, software, gateway, PC networking and IP network. Incredibly hardworking
and dedicated employee who works well both independently as well part of the team. Looking
to continuously learn and accept new challenge.
Skills
Work, Excel, Power Point, Access, Visio and Publisher Voice and cabling installation
Handling System and Hardware Telecommunication Repair
Excellent ability to adapt to difficult situation Voice and cabling installation
Telecommunication equipment Hardware installation and configuration
Personal Information
Sex/Marital Status: Male / Single
Age/Date of Birth: 24 / April 04, 1992
Nationality/Citizen: Filipino / Willingness to relocate both Domestic and International
Work History
Technical Support / Network Administrator 042013 to 122013
Bureau Internal Revenue (BIR)-Basement National Office Bldg.Diliman Quezon City Philippine
Monitored company-wide trouble ticket queues.
Develop IT Team and conduct End user training.
Implemented and maintain firewall.
Visually inspected temperature sensors to maintain health of servers and network
devices.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Troubleshoot and maintain all networking devices and infrastructure across the
enterprise including switches and routers
Information Technology / Butler 032014 to 082015
Makati Shangri-la – Makati Avenue corner, Ayala Avenue, Makati, 1200 Metro Manila
Manages day-to-day operation of all department problem.
Defined security requirement for computer system including mainframe. Workstations
and personal computer.
Complete remote repairs involving software solution and hardware repairs.
Reports to the Hotel General Manager and IT Manager.
2. Information Technology / Butler (Task Force) 092015 to 112015
Edsa Shangri-la – 1 Garden Way, Ortigas Centre, Mandaluyong City, 1650, Philippines
Monitored company-wide trouble ticket queues.
Manages day-to-day operation of all department problem.
Reports to the Hotel General Manager and IT Manager
Defined security requirement for computer system including mainframe. Workstations
and personal computer.
Plan and implement pro-active steps to monitor and support IT System
Information Technology / PABX 122015 to Present
30th Street, corner 5th Avenue, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines
Program and Installation for Telephone
Troubleshooting for Telephone line and Server
Monitored company-wide trouble ticket queues.
Reports to the Hotel General Manager and IT Manager
Defined security requirement for computer system including mainframe. Workstations
and personal computer.
Plan and implement pro-active steps to monitor and support IT System
Education
Bachelor of Science Information Technology
Trinity University of Asia
Graduate: April 04, 2013