1. Rixon Gabriel O. Macaspac
Purok. Pagsisikap, North Employees Village, Gulang-Gulang, Lucena City
Quezon Province 4301, Philippines
Mobile: +639301147862 | macaspacrixon@yahoo.com
JOB OBJECTIVE
A position as an IT Support Specialist for a company concerning about analyzation, diagnosis
and resolution to problems related to operating systems, hardware and software.
PERSONAL INFORMATION
Age: 22
Date of Birth: January 4, 1994
Place of Birth: Lubao, Pampanga Philippines
Civil Status: Single
Religion: Islam
Height: 5’ 5, 5”
Weight: 62 Kg.
Nationality: Filipino
Language Spoken: English and Tagalog.
PROFESSIONAL SUMMARY
 Hands-on experience in scoping, designing, developing, deploying and supporting routing
and switching of a network.
 Highly trained as an IT support for software and hardware issues.
 Proficient in supporting hardware and software issues for VoIP phones. Specializes in
troubleshooting internet and computer services.
TECHNICAL PROFICIENCY
Hardware Cisco switches, routers and modems, Linksys & D-Link Routers, Desktop
and Laptop.
Networking LAN/WAN, DNS, DHCP, Windows network infrastructure, Printers,
Routers, and all peripherals.
Platforms Windows 8, 7, XP and MAC.

2. PROFESSIONAL EXPERIENCE
Process Executive January 2015 – February 2016
Infosys BPO Ltd. Taguig City, Philippines
 Diagnosed and troubleshooted VoIP Phones and established network connections.
 Supported clients with all versions of Windows, MAC and Internet browsers.
 Provided documentation on start-up, shut down and first level troubleshooting of
processes to help desk staff.
 Installed software, modified and repaired hardware and resolved technical issues.
 Diagnosing and resolving a wide range of technical issues over the phone.
CERTIFICATES
 CCNA Exploration: Networking Fundamentals Certification
 Microsoft Technology Associate: Database Fundamentals Certification
 SAP Certification
EDUCATION
Manuel S. Enverga University Foundation 2010-2014
Bachelor of Science in Information Technology
Gulang – Gulang National High School 2006-2010
Guinobatan East Central School 2000-2006
TRAINING
IT Staff 2013 - 2014
Quezon Medical Center Lucena City, Philippines
 Trained as an IT support for hardware and software including network infrastructure.
 Trained as a support engineer updating softwares and network security systems.
I hereby certify that the above statement are true and correct to the best of my
knowledge and belief.
RIXON GABRIEL O. MACASPAC
Applicant