Jayson T. Montenegro is seeking an IT position and has over 5 years of experience in IT support roles. He has a bachelor's degree in Information Systems from De La Salle Lipa University. His qualifications include expertise in SAP and Microsoft Office as well as strong communication, troubleshooting, and customer service skills. His work history includes positions providing technical support, sales, and IT assistance for various companies in the Philippines.

1. Jayson T. Montenegro
Address: Deira, Dubai
Mobile No.: 056 194 0382
Visa: Tourist Visa
Passport No.: EB7351767
Email: JaysonMontenegroT17@yahoo.com
Objective Career
To obtain a position in a reputed company where I can train, develop maximize my skills
and apply all my knowledge in Information Systems, and a company that will benefit from my
familiarity and positive interaction skills.
Summary of Qualifications
 Systems Applications and Products in Data Processing (SAP Advance)
 Knowledgeable in Adobe photoshop (basic)
 Knowledgeable in Microsoft Word, Excel, Access, Power Point.
 Excellent leadership skills.
 Strong written and verbal communication skills.
 Proficient on Internet Research, Networking and Computer Troubleshooting.
 Highly focused. Performed under pressure in a fast-paced environment.
 Detail-oriented, self-motivated, and patient with exceptional capacity to multi task.
 Attentive, able to develop rapport.
 Willing to be trained and able to learn quickly and easily.
 Dependable and good work ethics.
Work Experience
Position : IT Technician
Company : K&K Molding, Inc. (Printer Manufacturer)
Date : May 2014 – August 2015
Address : LIMA Technology Center, Philippines
Duties and Responsibilities :
 Providing 1st line technical support.
 Answering support queries via phone and email.
 Remote administration and management of customer premises equipment.
 Monthly maintenance of IT assets of the company.
 Making a list of Inventory in each department.
 Writing progress and statistical reports for supervisors and managers.
 Train and supervise other employee regarding on the computer systems

2. Position : Sales Staff
Company : PC Express (Retail Store)
Date : November 2011 – January 2014
Address : SM City Lipa, Batangas Philippines
Duties and Responsibilities :
 Meet and greet politely to customers coming in.
 Provide customers with optimal shopping experience and work as a team member
and perform variety of cross-functional task as assigned by duty leader.
 Assist floor moves, merchandising display, and housekeeping
 Influence customer buying decision by communicating information about the
product, quality, and value caring instruction.
 Dealing with customers refund.
 Responsible dealing with customers complaints.
 Receiving and storing the delivery of stocks.
Position : IT Technical Support
Company : One Outsource Direct (BPO Company)
Date : April 2011 - October 2011
Address : Makati city, Philippines
Duties and responsibilities :
 Troubleshooting and formatting computers.
 Installation of new software.
 Data entry
 Networking and computer troubleshooting.
 Maintain and update software applications.
 Track, monitor and report on all helpdesk incidents.
Educational Background
Bachelor of Science in Information Systems
De La Salle Lipa University 2009-2014
1962 J.P. Laurel, National Highway 4217 Lipa City, Philippines
Tertiary
Achievements:
 Certificate in SAP (Advance)
 Thesis completion (Business Continuity Plan)

3. Certifications and Seminars
GDG Singapore Meet-up for Philippine Students: Google App Engine And Android
Seminars
Block 71, Ayer Rajah Crescentt Singapore
13th April, 2013
Fedora and the advancement of free and open source software and Redhat
Seminar
Temesek Polytechnic, Singapore
12th April, 2013
Autodesk Singapore – Philippine Innovations Exchange
ITE College West, Singapore
15th April, 2013
ITE and VMware Cloud Session
ITE College West, Singapore
15th April, 2013
JPCS Explore IT and National General Assembly 2012
Manila Ocean Park, 28th January, 2012
Enchanted Kingdom’s Park Operations and IT Management
Enchanted Kingdom, Sta Rosa City, Laguna
31st January, 2013
Android and IOS: Gearing With IT Standards and best practices
Colegio San Agustin, Binan Laguna, Philippines
6th September, 2013
Personal Information
Birth Date : 31st July, 1991
Gender : Male
Civil Status : Single
Citizenship : Filipino
Religion : Roman Catholic
Height : 182 cm
Character References - Upon request
I hereby certify that all information above is true and correct to the best of my knowledge and
belief.
Jayson T. Montenegro