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ROB HUMPHREY
350,000,000+
NETWORK GROWTH
SCHOOLSEMPLOYERS MEMBERS
E D U C A T I O N E C O S Y S T E M
E D U B U Y E R S J O U R N E Y
1987
Ithaca, NY
Flying blind
The education buyers journey today is radically changing
C L E A R S I G H T L I N E S
Insights about career outcomes of educations worldwide
Decision Boards
(The best kept secret on LinkedIn)
Decision time
#futuresundevil
The education buyers journey today
T H E M I N D S E T D I V I D E
Personal mindset = spend time
Professional mindset = invest time
Professional networks are used 2x more
than personal networks for educational
information
Fact
What are prospective students doing on LinkedIn?
STAYING
INFORMED
CONNECTING CONSIDERING
CAREER
CONNECTING
with theprofessional world
Flagship
Feed Network Messaging Me Search
CONNECT
STAYING INFORMED
through professional news
and knowledge
Publishing
Global news and thought
leadership from 350M+ members
INFORMED
Brand interactionsf
INFORMED
Knowledge through
conversation
Groups
INFORMED
GET HIRED
and build your career
Flagship &
Job Search
Find the right job or have
the right job find you
GET HIRED
In the US Hospital & Healthcare industry,
what are the most sought-after skills?
Nursing
Medical imaging
Therapy and special needs
Healthcare management
Mental health
1
2
3
4
5
Education
The most effective platform for
marketers to engage with
professionals
MARKET
Relevant Helpful Everywhere
Relevant Helpful Everywhere
Be everywhere
LinkedIn members are highly driven to
undertake further education
of members are
at least considering
further study
49%
12%
6%
7%
10%
0-6 6-12 12-18 18+
Months
Aren’t sure yet
Likely to undertake future study in
the next...
LinkedIn survey – US April 2014
35%
14%
LinkedIn members are in-market for specific courses
10%
Of LinkedIn North American members
intend to do a MBA
22%
Of LinkedIn North American members
intend to do a Postgraduate degree (non-MBA)
Source: LinkedIn internal data, May 2014. N = 1503.
Accurate targeting
BE RELEVANT
Deliver
BE RELEVANT
Relevant Helpful Everywhere
Be everywhere
Content markerting
BE HELPFUL
Members expect
and trust content
from brands
BE HELPFUL
Career
info
Current
affairs
Updates
from brands
46
Top content expected from education institutions
What sort of information should education institutions be providing to you in order to help you make an informed decision on where to study? n=499
34%
35%
36%
38%
47%
52%
61%Staff / Lecturer Profiles
Career Advice
Expert commentary / Reviews of the Institution
On Campus Information Sessions
Updates on Institution Research
Alumni Profiles / Achievements
Updates on Institution Rankings
What you want to say
What your audience wants
to hear
Sweetspot
Sponsored
updates
TARGETED
Company pages
BE RELEVANT
Alumni success
BE HELPFUL
Alumni success
BE HELPFUL
Relevant Helpful Everywhere
Be everywhere
Smartphone consumption is always on
9pm6pm3pm12pm9am6am
Lessons from
the lab
NURTURE
©2015 LinkedIn Corporation. All Rights Reserved.

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Rob Humphrey at Pearson Academic Partner Summit

Editor's Notes

  1. Eric Friedman - Director, Office of Distance Education at Boston University member #80,168 I celebrated 5 years at LinkedIn last month. When I started we had 500 employees We were just about to celebrate our 50 million member milestone In addition to my daily role in sales, I very quickly become focused on the journey of students as they navigated high school, applied to college, took on their first real job and How they made decisions about graduate degrees. I realized young professionals and students have been flying blind when it came to navigating careers. Almost as if they believe there is a unicorn out there called career and the adults are just hiding it from them For the past 5 years, I created my own unique career at LinkedIn, spending a portion of my time I having a continuous discussion with hundreds of students, employers, and folks like all of you you ‘at schools around the country. I have literally watched my company humanize massive amounts of data, putting names and faces with careers and opportunity This morning I planned on sharing my experiences by: 1- taking you on a personal tour of the evolution of the “education buyers journey” 2- sharing what potential future students for your programs are doing on LinkedIn and 3- describing how we support Pearson in connecting and engaging with prospective students on LinkedIn
  2. Today LinkedIn has over 7,500 employees. 350 MM Members, growing at a rate of 2 M / sec And best of all Over 42M students and recent graduates as members Students and RG are LNKDs fastest growing and most engaged cohort This includes a growing number of high school students DOES ANYONE HAVE A HIGH SCHOOL STUDENT? Then you know that they know everything. Last Friday evening my sons JD and Shane were getting ready for their HS Prom. They were busy snap chatting their friends I boldly asked “should I be on snapchat?”
  3. This is how they looked at me… I love these fella’s of course. And over the years we have all agreed on one thing when it comes To social media – LinkedIn is a network where parents and kids can truly coexist
  4. And that is because LinkedIn has a unique position when it comes to the education ecosystem We have 3.5 Million companies indexed These companies have have millions of jobs listed on LinkedIn -We have a fast growing professional network - 200K new members per day -And we have over 24,000 higher ed institutions and 4 million faculty members on the site.
  5. -My dad factory no degree ( -My mom secretary in hospital no degree -I tried to pick colleges based on avg annual snowfall my mom and my older brother suggested healthcare wa the way to go
  6. -I end up in Ithaca NY at IC -Or what many ppl refer to as 15 aq miles surrounded by reality -I did internships at hospitals -Degree in HC admin and gerontology -
  7. I was flying blind I had no idea what skills were in-demand What jobs I could find I had no professional contacts The first several years of my career were a blur I ended up in Boston working at a hospital dreading my ride on the T from Davis to Dorchester
  8. The education buyers journey today is radically changing 1. It’s becoming increasingly difficult to influence education investment decisions
  9. We can help you provide clear sightlines when students are choosing their college, their major or contemplating graduate school. By helping them answer questions about the consequences of their choices for their careers.
  10. Millions of members have told us… where they went to school, what they studied What degree they got Their internship And everything they did in their careers after school We have the first and only large-scale dataset exposing the career outcomes of any education, for many decades, from any school in the world The power of this data – for students, colleges, companies, even governments is mesmerizing
  11. Tell us what you want to do, and we'll show you which universities send the most alumni into that career.
  12. As a marketer, you know it’s becoming increasingly difficult to influence purchase decisions. The buyers journey is non-linear and people are making it through 90% of it before they reach out directly. Today’s empowered consumers have multiple tools in hand to find information about products, compare prices, get social recommendations and so on. And the way this impacts your business is [overlay the funnel visually] it's harder than ever to reach the right people and convert them into customers. Which, at its core, is how marketing success is measured. In order to succeed, marketers need to be present throughout the entire process to generate awareness among your target audiences b) create helpful content that addresses the customers’ needs and c) distribute that content in the right places and moments in time to get them ready to reach out.
  13. As a marketer, you know it’s becoming increasingly difficult to influence purchase decisions. The buyers journey is non-linear and people are making it through 90% of it before they reach out directly. Today’s empowered consumers have multiple tools in hand to find information about products, compare prices, get social recommendations and so on. And the way this impacts your business is [overlay the funnel visually] it's harder than ever to reach the right people and convert them into customers. Which, at its core, is how marketing success is measured. In order to succeed, marketers need to be present throughout the entire process to generate awareness among your target audiences b) create helpful content that addresses the customers’ needs and c) distribute that content in the right places and moments in time to get them ready to reach out.
  14. 1. It’s becoming increasingly difficult to influence education investment decisions 2. In fact Professionals investing in education are making it through 90% of the so called marketing funnel it before they reach our for a discussion In order to succeed, marketers need to be present throughout the entire process to Be relevant generate awareness among your target audiences Create helpful content that addresses the customers’ needs and Distribute that content in the right places and moments in time to get them ready to reach out.
  15. Fact: People occupy very different mindsets when using professional networks than when engaged with their personal ones. If marketers are to make more effective use of social media, they must tailor their strategies to the very different roles that these networks perform – and the very different emotions that people feel when using them Emotional differences Aspirational   And the type of content users expect from networks aligns to the differences in mindset. In a ranking of the types of content users expect, “Updates from Brands” was ranked #2 for those using professional networks and #9 on personal networks. Emotional Drivers On Personal & Professional Networks It’s easy to assume personal networks capture more of users’ emotion and passions as they share their personal lives – but our study reveals something very surprising – users are also driven by a deep well of emotion when engaging on professional sites. While these emotions are less obvious than those on personal networks, powerful desires like ambition, security, achievement, progress and happiness are lying just under the surface of the professional’s engagement. Not only do emotional appeals in marketing drive greater ROI* , the deep emotion on professional networks provides fertile ground for building meaningful relationships.
  16. Personal Networks “Spend Time” Info on friends Info on personal interests Entertainment updates Nostalgic, Having fun, Distraction Its hanging out with yuour kids on South Mountain
  17. Professional Networks “Invest Time” Career info Updates on brands Current affairs Achievement Success Aspiration Findng a school Aspiring
  18. Your audience is interacting with brands
  19. Ithaca College Alumni Group IC Mentoring Netwiork
  20. We asked LinkedIn members “How likely are you to further your education in the future? “ n=1040
  21. professionals are already expecting to establish relationships with brands on LinkedIn, because they believe it will help them become more productive and successful. And the best way to build those relationships is through relevant content: members engage 7x more with content than with jobs on our platform. Plus, our research shows that updates from brands are the 2nd most-expected type of content, so there's definitely a huge opportunity here of modern marketers
  22. Members expect universities to have a presence on LinkedIn. We have worked with the Pearson team to ensure they are experts in using these outposts to raise awareness of your brand Educate potential students And ultimately nurture and convert high quality leads
  23. When you look at the member usage data, you see unique patterns for desktop, mobile and tablet, and we tailor the experience accordingly.   Mobile and Tablet together provide an early morning spike, during the ‘coffee’ part of the day. Mobile holds steady all day, as connected professionals stay glued to their phones. And then during the ‘couch’ phase in the evening, you see this dramatic spike in Tablet use.   Sponsored Updates work seamlessly across all devices, so they ensure you’re going where your audience goes.