The document discusses factors that influence retention of complete dentures. It defines retention as the resistance of a denture to dislodging forces. Retention is provided by physical factors like adhesion, cohesion, and surface tension; physiological factors like muscle control and saliva; and mechanical factors like undercuts, occlusion, and denture adhesives. Proper design of denture surfaces and incorporation of these retention factors is necessary for optimal denture function and patient satisfaction.