Samantha Miller is an energetic and driven individual seeking a new position. She has over 10 years of experience in retail, beauty, and hospitality industries including roles at The Reject Shop, Geelong Skin & Body, Woolworths, and Subway. She is passionate about her work, adapts well to new environments, and aims to provide excellent customer service.
A presentation on how to effectively manage customers."Effective customer relations portrays a good image of an office, establishment, or business concern".
Albert Ohiokhie
A presentation on how to effectively manage customers."Effective customer relations portrays a good image of an office, establishment, or business concern".
Albert Ohiokhie
1. Samantha Catherine Miller
9 Tannin Way, Waurn Ponds, VIC, 3216
Phone: 0433 543 497 E-Mail: Samantha-m1@hotmail.com
About Me
I am an energetic, driven individual that loves to work. I adapt well in the workplaces and often find myself
settling in well with others. I am a positive, open-minded person, approachable and would like to think I am
good to deal with even in negative situations. I am passionate about what I do, and try to achieve the highest in
all aspects of my life.
Experience
The Reject Shop
Retail Assistant August 2013 – Current
Duties include:
• Customer Service
• Operating registers/POS/EFTPOS
• Answering phone calls
• Merchandising
• Cash handling
• Replenishing stock
• Cleaning
Geelong Skin & Body
Beauty Therapist February 2013 – July 2014
Duties included:
• Perform Treatments
• Customer Service
• Replenishing Stock
• General Cleaning
• Answering phone calls
Woolworths
Shop Assistant August 2011 – April 2014
Duties included:
• Customer Service
• Replenishing Stock
• Inform customers on the location of stock
• Maintain tidy and attractive store appearance
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Jouelline Strings
Receptionist/Sales Assistant February 2011 – August 2011
Duties included:
• Customer Service
• Answering Phones
• Computer Skills
• EFFPOS
• Cash Handling
Rojo
Sales Assistant August 2009 – November 2009
Duties included:
• Customer Service
• Cash Handling
• EFTPOS
• Cleaning
• Locking up store
• Answering phone calls
Subway
Customer Service October 2007 – July 2009
Duties Included:
• Customer Service
• Cash Handling
• EFTPOS
• Food Preparation
• Cleaning
• Locking Up Store
Education
Belmont High School 2004-2008
I commenced my secondary school studies at Belmont High School in 2004 and proceeded to continue my
studies there until 2008. Belmont High School provided me with the foundations of my secondary school studies
in which I would later take to complete my VCE elsewhere.
Oberon High School 2008-2010
In 2008, I commenced/continued my secondary school studies at Oberon High School. After starting my
secondary school studies at Belmont High School, I later in 2010 completed and obtained my VCE from Oberon
High School, thus completing my secondary high school studies in Victoria.
Qualifications and Certificates
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2015 Responsible Service of Alcohol Program
Geelong Training Centre
2014 Course in Medical Reception and Terminology
Wesley Health
2014 Pracsoft Basic Essentials Training Course
Wesley Health
2013 Diploma in Special Effects Make up
The Gordon
2012 Certificate IV in Beauty Therapy
The Gordon
2010 Completed Year 12
Oberon High School
Skills
The skills that I can offer to your business include extensive knowledge of customer service from learning
through the retailers I have worked for. I have become able to offer the customer a service that will make them
come back and turn into a repeat customer to your business. I have developed a great work ethic over the many
years of working; I get along with team members very well and can work effectively with them or on my own. I
have a positive attitude towards working and that is reflected in my service. I am a proactive worker I will always
find something to do until I am given instructions otherwise. I believe over my many years of working in
different industries I have acquired skills that will be a valuable asset to you and your business and I hope they
can lead to growth for both your business and for myself.
Referees
Name: Jesse Clarke