Our telephone operators are highly trained and committed to providing excellent customer service. They are trained to handle different situations so they represent the company from within and become the company. The agents take their responsibilities seriously and have made customer service a lifestyle. They are trained to respond to callers in a certain way that has become habitual. The company strives for job well done feedback from clients and the team works to make clients happy each day. They take pride in their work and maintaining a high level of quality service over many years of trusted work.

1. Shalini Line 1

2. Our telephone
operators are always
willing to go
the extra mile

3. we train them right
and expose them to
different situations

4. so, in a sense we
don’t just represent
your company –
we become the company.

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6. When you have a passion
for what you do,
when take pride in
your work it
becomes a part of you.

7. And to provide quality
customer service,
it has to be
coming from within.

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9. As an agent, I take my
responsibilities very seriously,
It’s not just something that
I ‘do’ it’s more like a ‘lifestyle’.

10. For instance,
when I started working at
Answering Service Care,
I was trained to respond with
‘It’s My Pleasure’
when a caller says
‘thank you’

11. and now,
I find myself responding to
everyone that way…
Sometimes I catch myself saying it at home
and I go
NO! You’re welcome!
And everyone looks at me like I’m nuts.

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13. Our lifestyle is simple…

14. Excellent people

15. Excellent service

16. and exceptional clients

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18. It is the most amazing
thing for me to hear
“job well done” from a client
and that’s what we strive for.

19. Each morning when I get here –
I smile and say to everyone today
is going to be a GREAT day
because we will be
making our clients happy…
We always do!

20. Working with the members of
our Answering Service Care team
you understand
where we are coming from
and that makes us proud…
it makes us want to do a good job…

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22. Our clients have trusted us
for many years,
we love what we do,
we love making our clients
and their callers happy
and we love our lifestyle…

23. … that’s how we have maintained
our level of quality
and that’s why we do an
amazing job.