1. Curriculum Vitae
PRAVASH RAI
Confidential 1
PRAVASH RAI
Email: pravashrai08@gmail.com
Cellular: +971- 502983273
CUSTOMER SERVICE REPRESENTATIVE
CASHIER
EMAAR, DUBAI MALLS GROUP
 Greet the customer.
 Understanding the customers need.
 Acknowledge guest about the productsand packages.
 Suggest suitableproducts to the guest.
 Operate the rides machines with safety and standard.
 Cross selling and Up selling the products.
 Operate the (attraction) machines.
 Attending and organizing salespromotional eventsand exhibitions.
 Enter transaction in the cash registerand provide customer with the total bill.
 Complete the transactions at POS (EMBED and RETAIL NAVIGATION)
 Confirmthe guest about the products and make a sell.
 Issue receipts and change to a customer.
 Count the float at the end and beginning of the shift at cash room.
 Follow the safety and standard procedure during the operation.
 Have good relationship with the guest, repair trust, locate resources for problem
resolution and design best-option solutions.
 Maintain the SOP and provide an excellent customer service.
 I am looking for a full time position where my skills and experience can be properly
utilized in an environment that offers a great challenge, increased benefitsfor my
family and the opportunity to help the company advance efficiently and productively. I
am seeking employment with a company where I can grow professionally and
personally.
 Indian Certificate of secondary examination 2007, St. Augustine’sSchool
Kalimpong Darjeeling India.
 Senior Secondary School Examination 2011, National Institute of open Schooling.
Darjeeling India.
 Pursuing degree I.G.N.O.U.
Responsibilities
Objective
Educational Qualification

2. Curriculum Vitae
PRAVASH RAI
Confidential 2
 Guest courtesy on 6th January 2014.
 Yalla Arabic on 13th January 2014.
 Communication skills on 7th January 2014.
 Keeping kids safe on 23rd june 2014.
 Selling skills on 13th may 2015.
 Step up on 31st may 2015.
 Service recovery on 7th july 2015,
 I am a conscientiousperson who works hard and pays attention to detail. I'm
flexible, quickto pick up new skills and eager to learn new ideas. I also have lots of
ideas and enthusiasm. I'mkeen to work for a company with a great reputation.
Dedicated, innovativeand self-motivated teamplayer/builder.
 Name : Pravash Rai
 Date of Birth : 8th Aug, 1988
 Marital Status : Single
 Gender : male
 Nationality : Indian
 Languages Known : English, Hindi and Nepali
 References : Will be provided upon request
 Passport no. : J1859451
 Date of issue : 25/10/2010
 Date of expiry : 24/10/2020
I hereby certify that I agree and understood the above job Description and commit to fulfill
the above to the best of my ability.
Thank you for taking the time to consider this application and I look forward to hearing
from you in the near future.
PRAVASH RAI
APPLICANT
Certifications
Strength
Personal Profile