This document provides a summary of Scott Banner's work experience and qualifications. It includes his contact details, work history managing various retail stores from 2012 to present, and prior roles in warehousing and entertainment. He has a Bachelor's degree in Business Administration with a 2:1, foundation degree in business studies, and ILM level 2 qualification. References are provided from his current district manager and a head of business courses.

1. Scott Banner
Mobile: 07805 167 452
Email: sjbanner89@hotmail.co.uk
Date of Birth: 21/12/1989
Address: 167 New Road, Bromsgrove, Worcestershire, B60 2LH
About me:
I am an enthusiastic, quick learning, hard working and dedicated individual. I have a lot of sales based experience
with various accolades in sales based performance. I also have an extensive knowledge of both the retail and
financial industryandIam adaptable enoughtouse thisknowledge inanyindustry.Ienjoychallenges andwork well
underpressure.Ialsoenjoyworking withinateamas I am a verysocial person;howeverIalso work efficiently as an
individual. Ihave highlycompetent computer literacy skills and can learn new operating systems very quickly. As a
manager I lead by example, my staff find me approachable yet firm and I always strive to create a positive and
constructive working environment.
Work Experience:
Dollar Financial – 07/2012 to Present
Role: Manager
Responsibilities:
 Opening and closing of the store
 Managing the stores finances
 Managing communication and changes within the store
 Auditing store processes
 Local Marketing
 Monitoring store compliance and execution
 Organising and managing subordinate staff
 Organising rota’s
 Dealing with complaints and customer issues
 Analysing sales data and targets
 Serving the public
 Training new staff
Summary: During my time at Dollar Financial I have worked as a Customer Service Representative, an Assistant
Manager and nowa Manager. Since joiningthe companyin2012 I have receivedanumberof awards;CSR of quarter
2 FY13, Best seller of quarter 2 FY13, Top seller of January and March 2013 and finally CSR of the year FY13. In the
financial year of 2013 I was elected to go on to a management program (ILMlevel 2) as a reward for my service to
the company. In July 2013 I became an Assistant Manager and in 2014 I became a Manager. Since moving in to
managementrolesIhave displayedakeeneye fordetail atirelessworkethicanda determined attitude to succeed.
National Cash Advance: 12/2009 to 07/2012
Role: Customer Service Representative
Responsibilities:
 Opening and closing the store
 Local marketing
 Serving the public
 Meeting sales targets
Summary: During my time at National Cash Advance I started as part time Customer Service Representative and
progressed to a full time CSR shortly after finishing my degree. I left the job due to the company going in to
administration. However before I left I took control of the store for 3 months in that time I brought the store to its
highest revenue recording month in its history.

2. Kimal PLC: 07/2008 to 07/2009
Role: Warehouse operative
Responsibilities:
 Packaging products
 Preparing products for shipping
 Checking integrity of products
Woolworths: 08/2006 to 07/2008
Role: Entertainment Specialist
Responsibilities:
 Serving the public
 Setting up new POS items
 Restocking shelves
 Managing launches of new products
 Learning features of new products
 Spreading awareness of new products
 Advising customers on which products best suit their needs
Qualifications:
Bachelor’s Degree in Business Administration
Finishing grade: 2.1
Foundation degree in business studies with accountancy pathway
Finishing grade: Pass, Average Grade: A-
A Levels:
Mathematics: C
Accountancy: C
Business Studies: C
Economics: D
General Studies: C
GCSE’s:
Mathematics: A
Science double award: BB
Business Studies: B
English: CC
Physical Education: Merit
Graphics: D
Music: E
Religious Studies: B
Additional Qualifications:
ILM level 2
Duke of Edinburgh Bronze and Silver Awards
References:
Name Role Contact
Mahesh Patel DistrictManager at the Money
Shop
07789 020 577
Phil Checkley Head of Business Courses
Worcester college of technology
01905 725 555