Timothy White is a senior IT leader with extensive experience managing teams and IT operations. He has a track record of successfully managing data center moves, server consolidations, and vendor relationships. White is skilled in areas such as project management, change management, strategic planning, and building effective teams. He has managed teams of up to 23 people and budgets of $1.7 million.
1. Timothy D. White
922 Huntington Drive 972.709.3977 or 469.446.6975
Duncanville, TX • 75137 twhiteldr1@yahoo.com
SENIOR IT LEADERSHIP PROFILE
Accomplished Senior Leader with a results charged career in the IT leadership of several
dynamic organizations. Offers high caliber management qualifications, acute systems instincts,
and experience backed judgment. Accustomed to and effective in leadership roles, making
high stakes decisions and overcoming complex business challenges to achieve the IT
requirements needed by the organizations. A true consensus-builder who gets things done!
MAJOR ACHIEVEMENTS
• Managed team in Data Center (city to city) move with processes and enhancements to
include: 1) the development, implementation, and execution of the project scope and
plan($1.7 M) 2) asset availability, selection and procurement, 3) budget and schedule
management 4) PMBOK Methodology and retention of all old information. Completely
installed system resulting in company savings of $0.8 M in lower cost support model.
• Production move of hosted systems from one provider to another. Completed on first
attempt and on schedule. Over 100 systems moved, 80% done via VMWare conversion
with some legacy units transferred or rebuilt on new equipment.
• Managed vendor relationships in the procurement and support for production hosted data
center environments with focus on resilience and high availability systems.
• Established partnerships that yielded technology solutions for the business and remote
user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In
sourcing of IT support, data center move and change of outsourced vendor, build-out of
new DC and office location. (Cost avoidance of 250 Laptops/workstations $0.5M)
• Institute best practices from the ITIL Methodology, Foundation training for staff,
transformation of support; improved change management, asset management, service
desk, SLA’s, and other services.
Core Competencies:
Leadership Critical System Management
Relationship Management Project Management
National Systems Change Management
Six Sigma Training Local and Platform System Design
Strategic Planning IT Management
EDUCATION
Bachelor of Science, Electrical Engineering; Southern University
2. CERTIFICATIONS
Six Sigma Yellowbelt Registered Professional Engineer ITIL Certified Registered
Microsoft Certified System Engineer
Platforms/ Application Tools
IBM and Compaq UNIX / IBM / SUN MS / Windows Server / Clustering VMWare / ESX
Server
MS Project Visio MS Office MS OCS MS Exchange / Lotus Suite VMWare (ESX and
Virtual Center)
SUMMARY OF QUALIFICATIONS
Decision Maker replete with knowledge of senior level IT systems and management
principles. Possess a command of areas such as budget control responsibility, strategic
planning, performance and productivity improvement, system design and infrastructure
development, business systems reengineering, team building, and change management.
A C-Level Strategist accustomed to making well-informed decisions at the highest levels
of management. Consummate knowledge of today’s IT world in the global market.
Capable of building highly effective support teams and systems that facilitate long-range
decision making.
A Results-Oriented Educator dedicated to the advancement of systems, development,
and training for the most effective use of the systems at all levels from entry level workers
to senior management. Proven motivator; well respected for contributions to support
learning.
A Born Leader well equipped to direct diverse management teams toward the prompt and
cost effective completion of organization goals. Excellent command of business and
principles; high-minded; well respected by all. Also able to do the technical processes.
PROFESSIONAL EXPERIENCE
Broadlane. Inc. – Sr. Manager IT Operations 2006 – 2009
Managed team of 23 people to deliver coverage of production support, service desk, end user
computing, Server, storage and network.
• Data center management, Server consolidation, Communication solution (MS OCS) and
others resulted in company savings and a lower cost support model.
• Architected the consolidation and implementation of VMWare and SAN systems to reduce
footprint of server infrastructure and systems. Reduced power and cooling requirements
and increased availability of overall service delivery.
• Leadership of Servicedesk and Desktop engineering teams in providing quality service and
support to deliver a productive experience to the clients and customers. This covered
formulating, evaluating, and implementing desktop related technology solutions, policies,
services, processes and initiatives to the accomplishments of SLA goals.
3. • Managed vendor relationships for production hosted data center environments. Key
deliverables around resilience and high availability systems. Also working on DR/disaster
recovery and business continuity.
• Established partnerships that yielded technology solutions for the business and remote
user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In
sourcing of IT support, data center move and change of outsourced vendor.
• Institute best practices from the ITIL Methodology, Foundation training for staff,
transformation of support; improved change management, asset management, service
desk, SLA’s, and other services.
EDS – PMD/ Project Management Delivery 2006
Managed team in Data Center (city to city) see major achievements
• Move completed per plan with upgrades within budget($1.7M) /deadline. Saved the
organization $0.8 M.
• Data Center equipment consisted of MS and VMWare servers, SAN and enterprise
systems. SUN, IBM, HP/Compaq and Dell systems took up 1.5 full AC regulated 18 wheel
trucks to move.
• Project Plans, making use of PMBOK Methodology, coordinated a managed Data Center
moves with processes and enhancements. Move from city to city, maintained information
used for transition of resources from old teams to new. Plans for Server department and
processes to improve Change Management, Availability and Asset Management.
TXU-Business Services / CapGemini Energy, Dallas, TX 1987 – 2006
Manager: Security, Disaster Recovery, Data Center, & Serve Consolidation 2003 – 2006
• Managed ITIL Plans for Server department and processes to improve secondary site
operations. Directed and coordinated a managed Disaster Recovery Operation/Data Center
with enhancements, to include complex server consolidation of Wintel and UNIX including
IBM and SUN systems and security management. First year roll out of VMWare yielded
savings over $5M.
• Managed roll out of company outsourced hosting for both Capgemini and its contracts for
new clients. Security isolation of physical network to VPN and how the maintenance and
monitoring for production would be achieved. Resulted in reduced FTE counts for support.
• Selected for special project to layout and construct a secondary backup data center for
primary and backup recovery support and operations. Site hosting a full service data center
populated with staff. Completed under budget and early, received special award.
• Project Team Lead for new storage solution initiative, consists of defining the technology
environment, scope, RFP requirements, proposal evaluation, selection process,
establishing a governance process, due diligence, contract negotiation, transition plan
development, and implementation. Resulted in fast turn around in Storage request being
fulfilled.
Manager for Distributed Platforms Corporate Servers 1998 – 2003
Managed team of 23 people in production server support group for UNIX and WinTtel
platforms.
• Managed for success using TXU/IT tools; IAPE, ICP, Budget/Forecast & Variance, Survey
analysis/360˚ Review, Change Management and Service Desk, One-on-Ones, Staff
meetings, training sessions, and others techniques. Selected for IT management
development teams and processes, awarded WOW Award.
4. • IT Department strategic planner for change in Corporate structure in business continuity.
Led to awards and new processes used by all of IT, Company Wide. Code name X-Men.
TXU-Business Services / CapGemini Energy, Dallas, TX
Other work details are available upon request