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Timothy D. White
922 Huntington Drive                               972.709.3977 or 469.446.6975
Duncanville, TX • 75137                                  twhiteldr1@yahoo.com


                            SENIOR IT LEADERSHIP PROFILE

Accomplished Senior Leader with a results charged career in the IT leadership of several
dynamic organizations. Offers high caliber management qualifications, acute systems instincts,
and experience backed judgment. Accustomed to and effective in leadership roles, making
high stakes decisions and overcoming complex business challenges to achieve the IT
requirements needed by the organizations. A true consensus-builder who gets things done!

                                  MAJOR ACHIEVEMENTS

  •   Managed team in Data Center (city to city) move with processes and enhancements to
      include: 1) the development, implementation, and execution of the project scope and
      plan($1.7 M) 2) asset availability, selection and procurement, 3) budget and schedule
      management 4) PMBOK Methodology and retention of all old information. Completely
      installed system resulting in company savings of $0.8 M in lower cost support model.

  •   Production move of hosted systems from one provider to another. Completed on first
      attempt and on schedule. Over 100 systems moved, 80% done via VMWare conversion
      with some legacy units transferred or rebuilt on new equipment.

  •   Managed vendor relationships in the procurement and support for production hosted data
      center environments with focus on resilience and high availability systems.

  •   Established partnerships that yielded technology solutions for the business and remote
      user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In
      sourcing of IT support, data center move and change of outsourced vendor, build-out of
      new DC and office location. (Cost avoidance of 250 Laptops/workstations $0.5M)
  •   Institute best practices from the ITIL Methodology, Foundation training for staff,
      transformation of support; improved change management, asset management, service
      desk, SLA’s, and other services.

                                    Core Competencies:

               Leadership                  Critical System Management
               Relationship Management     Project Management
               National Systems            Change Management
               Six Sigma Training          Local and Platform System Design
               Strategic Planning          IT Management

                                        EDUCATION

              Bachelor of Science, Electrical Engineering; Southern University
CERTIFICATIONS
Six Sigma Yellowbelt         Registered Professional Engineer         ITIL Certified Registered
                             Microsoft Certified System Engineer

                           Platforms/ Application Tools
 IBM and Compaq UNIX / IBM / SUN MS / Windows Server / Clustering VMWare / ESX
                                       Server
 MS Project Visio MS Office MS OCS MS Exchange / Lotus Suite VMWare (ESX and
                                   Virtual Center)

                             SUMMARY OF QUALIFICATIONS

 Decision Maker replete with knowledge of senior level IT systems and management
  principles. Possess a command of areas such as budget control responsibility, strategic
  planning, performance and productivity improvement, system design and infrastructure
  development, business systems reengineering, team building, and change management.

 A C-Level Strategist accustomed to making well-informed decisions at the highest levels
  of management. Consummate knowledge of today’s IT world in the global market.
  Capable of building highly effective support teams and systems that facilitate long-range
  decision making.

 A Results-Oriented Educator dedicated to the advancement of systems, development,
  and training for the most effective use of the systems at all levels from entry level workers
  to senior management. Proven motivator; well respected for contributions to support
  learning.

 A Born Leader well equipped to direct diverse management teams toward the prompt and
  cost effective completion of organization goals. Excellent command of business and
  principles; high-minded; well respected by all. Also able to do the technical processes.


                              PROFESSIONAL EXPERIENCE

Broadlane. Inc. – Sr. Manager IT Operations                                   2006 – 2009
Managed team of 23 people to deliver coverage of production support, service desk, end user
computing, Server, storage and network.
• Data center management, Server consolidation, Communication solution (MS OCS) and
   others resulted in company savings and a lower cost support model.
• Architected the consolidation and implementation of VMWare and SAN systems to reduce
   footprint of server infrastructure and systems. Reduced power and cooling requirements
   and increased availability of overall service delivery.
• Leadership of Servicedesk and Desktop engineering teams in providing quality service and
   support to deliver a productive experience to the clients and customers. This covered
   formulating, evaluating, and implementing desktop related technology solutions, policies,
   services, processes and initiatives to the accomplishments of SLA goals.
• Managed vendor relationships for production hosted data center environments. Key
  deliverables around resilience and high availability systems. Also working on DR/disaster
  recovery and business continuity.
• Established partnerships that yielded technology solutions for the business and remote
  user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In
  sourcing of IT support, data center move and change of outsourced vendor.
• Institute best practices from the ITIL Methodology, Foundation training for staff,
  transformation of support; improved change management, asset management, service
  desk, SLA’s, and other services.
EDS – PMD/ Project Management Delivery                                                2006
Managed team in Data Center (city to city) see major achievements
• Move completed per plan with upgrades within budget($1.7M) /deadline. Saved the
  organization $0.8 M.
• Data Center equipment consisted of MS and VMWare servers, SAN and enterprise
  systems. SUN, IBM, HP/Compaq and Dell systems took up 1.5 full AC regulated 18 wheel
  trucks to move.
•   Project Plans, making use of PMBOK Methodology, coordinated a managed Data Center
  moves with processes and enhancements. Move from city to city, maintained information
  used for transition of resources from old teams to new. Plans for Server department and
  processes to improve Change Management, Availability and Asset Management.

TXU-Business Services / CapGemini Energy, Dallas, TX                           1987 – 2006

Manager: Security, Disaster Recovery, Data Center, & Serve Consolidation 2003 – 2006
• Managed ITIL Plans for Server department and processes to improve secondary site
  operations. Directed and coordinated a managed Disaster Recovery Operation/Data Center
  with enhancements, to include complex server consolidation of Wintel and UNIX including
  IBM and SUN systems and security management. First year roll out of VMWare yielded
  savings over $5M.
• Managed roll out of company outsourced hosting for both Capgemini and its contracts for
  new clients. Security isolation of physical network to VPN and how the maintenance and
  monitoring for production would be achieved. Resulted in reduced FTE counts for support.
• Selected for special project to layout and construct a secondary backup data center for
  primary and backup recovery support and operations. Site hosting a full service data center
  populated with staff. Completed under budget and early, received special award.
• Project Team Lead for new storage solution initiative, consists of defining the technology
  environment, scope, RFP requirements, proposal evaluation, selection process,
  establishing a governance process, due diligence, contract negotiation, transition plan
  development, and implementation. Resulted in fast turn around in Storage request being
  fulfilled.

Manager for Distributed Platforms Corporate Servers                             1998 – 2003
Managed team of 23 people in production server support group for UNIX and WinTtel
platforms.
 • Managed for success using TXU/IT tools; IAPE, ICP, Budget/Forecast & Variance, Survey
     analysis/360˚ Review, Change Management and Service Desk, One-on-Ones, Staff
     meetings, training sessions, and others techniques. Selected for IT management
     development teams and processes, awarded WOW Award.
•   IT Department strategic planner for change in Corporate structure in business continuity.
    Led to awards and new processes used by all of IT, Company Wide. Code name X-Men.

TXU-Business Services / CapGemini Energy, Dallas, TX
Other work details are available upon request

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Resume Timothy White It Leader

  • 1. Timothy D. White 922 Huntington Drive 972.709.3977 or 469.446.6975 Duncanville, TX • 75137 twhiteldr1@yahoo.com SENIOR IT LEADERSHIP PROFILE Accomplished Senior Leader with a results charged career in the IT leadership of several dynamic organizations. Offers high caliber management qualifications, acute systems instincts, and experience backed judgment. Accustomed to and effective in leadership roles, making high stakes decisions and overcoming complex business challenges to achieve the IT requirements needed by the organizations. A true consensus-builder who gets things done! MAJOR ACHIEVEMENTS • Managed team in Data Center (city to city) move with processes and enhancements to include: 1) the development, implementation, and execution of the project scope and plan($1.7 M) 2) asset availability, selection and procurement, 3) budget and schedule management 4) PMBOK Methodology and retention of all old information. Completely installed system resulting in company savings of $0.8 M in lower cost support model. • Production move of hosted systems from one provider to another. Completed on first attempt and on schedule. Over 100 systems moved, 80% done via VMWare conversion with some legacy units transferred or rebuilt on new equipment. • Managed vendor relationships in the procurement and support for production hosted data center environments with focus on resilience and high availability systems. • Established partnerships that yielded technology solutions for the business and remote user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In sourcing of IT support, data center move and change of outsourced vendor, build-out of new DC and office location. (Cost avoidance of 250 Laptops/workstations $0.5M) • Institute best practices from the ITIL Methodology, Foundation training for staff, transformation of support; improved change management, asset management, service desk, SLA’s, and other services. Core Competencies: Leadership Critical System Management Relationship Management Project Management National Systems Change Management Six Sigma Training Local and Platform System Design Strategic Planning IT Management EDUCATION Bachelor of Science, Electrical Engineering; Southern University
  • 2. CERTIFICATIONS Six Sigma Yellowbelt Registered Professional Engineer ITIL Certified Registered Microsoft Certified System Engineer Platforms/ Application Tools IBM and Compaq UNIX / IBM / SUN MS / Windows Server / Clustering VMWare / ESX Server MS Project Visio MS Office MS OCS MS Exchange / Lotus Suite VMWare (ESX and Virtual Center) SUMMARY OF QUALIFICATIONS  Decision Maker replete with knowledge of senior level IT systems and management principles. Possess a command of areas such as budget control responsibility, strategic planning, performance and productivity improvement, system design and infrastructure development, business systems reengineering, team building, and change management.  A C-Level Strategist accustomed to making well-informed decisions at the highest levels of management. Consummate knowledge of today’s IT world in the global market. Capable of building highly effective support teams and systems that facilitate long-range decision making.  A Results-Oriented Educator dedicated to the advancement of systems, development, and training for the most effective use of the systems at all levels from entry level workers to senior management. Proven motivator; well respected for contributions to support learning.  A Born Leader well equipped to direct diverse management teams toward the prompt and cost effective completion of organization goals. Excellent command of business and principles; high-minded; well respected by all. Also able to do the technical processes. PROFESSIONAL EXPERIENCE Broadlane. Inc. – Sr. Manager IT Operations 2006 – 2009 Managed team of 23 people to deliver coverage of production support, service desk, end user computing, Server, storage and network. • Data center management, Server consolidation, Communication solution (MS OCS) and others resulted in company savings and a lower cost support model. • Architected the consolidation and implementation of VMWare and SAN systems to reduce footprint of server infrastructure and systems. Reduced power and cooling requirements and increased availability of overall service delivery. • Leadership of Servicedesk and Desktop engineering teams in providing quality service and support to deliver a productive experience to the clients and customers. This covered formulating, evaluating, and implementing desktop related technology solutions, policies, services, processes and initiatives to the accomplishments of SLA goals.
  • 3. • Managed vendor relationships for production hosted data center environments. Key deliverables around resilience and high availability systems. Also working on DR/disaster recovery and business continuity. • Established partnerships that yielded technology solutions for the business and remote user communities. Examples: VMWare ESX, SAN Storage, VDI(virtual desktop), In sourcing of IT support, data center move and change of outsourced vendor. • Institute best practices from the ITIL Methodology, Foundation training for staff, transformation of support; improved change management, asset management, service desk, SLA’s, and other services. EDS – PMD/ Project Management Delivery 2006 Managed team in Data Center (city to city) see major achievements • Move completed per plan with upgrades within budget($1.7M) /deadline. Saved the organization $0.8 M. • Data Center equipment consisted of MS and VMWare servers, SAN and enterprise systems. SUN, IBM, HP/Compaq and Dell systems took up 1.5 full AC regulated 18 wheel trucks to move. • Project Plans, making use of PMBOK Methodology, coordinated a managed Data Center moves with processes and enhancements. Move from city to city, maintained information used for transition of resources from old teams to new. Plans for Server department and processes to improve Change Management, Availability and Asset Management. TXU-Business Services / CapGemini Energy, Dallas, TX 1987 – 2006 Manager: Security, Disaster Recovery, Data Center, & Serve Consolidation 2003 – 2006 • Managed ITIL Plans for Server department and processes to improve secondary site operations. Directed and coordinated a managed Disaster Recovery Operation/Data Center with enhancements, to include complex server consolidation of Wintel and UNIX including IBM and SUN systems and security management. First year roll out of VMWare yielded savings over $5M. • Managed roll out of company outsourced hosting for both Capgemini and its contracts for new clients. Security isolation of physical network to VPN and how the maintenance and monitoring for production would be achieved. Resulted in reduced FTE counts for support. • Selected for special project to layout and construct a secondary backup data center for primary and backup recovery support and operations. Site hosting a full service data center populated with staff. Completed under budget and early, received special award. • Project Team Lead for new storage solution initiative, consists of defining the technology environment, scope, RFP requirements, proposal evaluation, selection process, establishing a governance process, due diligence, contract negotiation, transition plan development, and implementation. Resulted in fast turn around in Storage request being fulfilled. Manager for Distributed Platforms Corporate Servers 1998 – 2003 Managed team of 23 people in production server support group for UNIX and WinTtel platforms. • Managed for success using TXU/IT tools; IAPE, ICP, Budget/Forecast & Variance, Survey analysis/360˚ Review, Change Management and Service Desk, One-on-Ones, Staff meetings, training sessions, and others techniques. Selected for IT management development teams and processes, awarded WOW Award.
  • 4. IT Department strategic planner for change in Corporate structure in business continuity. Led to awards and new processes used by all of IT, Company Wide. Code name X-Men. TXU-Business Services / CapGemini Energy, Dallas, TX Other work details are available upon request