The document is a resume for Richard Adjei-Badu outlining his qualifications and experience. It details his experience over the past 15 years working in sales, installation, and technical roles for cable, internet, and phone companies. It also lists his education including current pursuit of a bachelor's degree in network security and certifications in culinary art and business studies.

1. Richard Adjei-Badu
153 Allen Drive
Millbrook, AL 36054
334-782-5997
naturaygh@hotmail.com
QUALIFICATIONS:
 Great communicator, energetic, reliable, hardworking and assumes additional
responsibilities when needed.
 Experience in selling products and services through door to door solicitation to
new and existing residential customers.
 Experience in cable, internet and phone installation. Jones/NCTI Certified.
 Skilled at learning new concepts quickly while working well under pressure.
 Extensive knowledge in Microsoft Office Suite, computer programming and
repairs.
EXPERIENCE:
2013-Present Charter Communications Inc. Direct Sales Rep. Montgomery, AL.
Actively and consistently support all efforts to simplify and enhance the
customer experience by spending most of time outside soliciting new
residential customers through door-to-door contact, explains products and
services available to potential customers, and obtains customer orders.
Meets established objectives relative to increased sales volume in assigned
territories. Responds to customer problems and complaints according to
established company policy; follows through to ensure issues are
satisfactorily resolved. Maintains a well-informed knowledge base of
competitors' activities throughout assigned territory; informs manager of any
changing competitive pricing programs or marketing directions. Attends and
actively contributes to sales meetings and training programs.
2010-2013 Tucker Communications. Broadband Technician. Montgomery, AL.
(Contractor for Charter Communications Inc.). Duties includes installing
cable, internet, phone services, troubleshooting and repairing complex
residential and commercial business customer services from the tap to the
connection of the CPE for single, multi-family, multi-dwellings, and/or
commercial dwellings including, but not limited to, all necessary wiring
both interior and exterior associated equipment in the forward and return
signal path of the customer premise network. Performing all work as
necessary to conform to quality, security and safety control guidelines
(includes compliance with requirements outlined in applicable regulations
such as OSHA and FCC and following procedures as outlined in the

2. Customer Premise Network Installation Qualifications, Technical Quality
Assurance, National Electric Code, National Electrical Safety Code.
2008-2010 MBM Corporation. Warehouse Truck Loader. Montgomery, AL.
Responsible for loading trucks with restaurant supplies for delivery.
2004-2008 R N R Networking LLC. Computer Technician. Bowie, Maryland.
Installation of software and memory upgrades, Networking, PC/Peripheral
installation and setup, perform maintenance repairs and troubleshooting.
2003-2004 Staples Inc. Electronics Sales Specialist. Milton Keynes, UK.
Educating customers and store personnel on the integrated features and
benefits of our client's brand and product line. Building relationships with
customers and store management to ensure the sales floor and displays are
properly stocked. Met weekly sales goals and maintain current POS
materials, completed reports on time and accurately.
1995-2003 Ghana Navy. Head Chef. Western Naval Command. Ghana.
Catering for officers and men onboard ships and base establishments,
establishing general military duties and leadership training to newly enlisted
personnel.
EDUCATION:
2009-Present Rasmussen College. Ocala. Florida.
Currently pursuing Bachelor’s degree in Network Security and Forensics.
1996-1998 Ghana Military Academy Training School (GMATS). Accra, Ghana.
Higher National Diploma and Certification in Culinary Art.
1985-1990 Saint John’s School, Sekondi. Ghana.
General Certificate of Secondary Education (GCSE).
Diploma in Business Studies.
REFERENCES: - Available upon request.