Rosemary A. Kokolus is seeking a management position utilizing her experience in business, marketing, and eCommerce. She currently works as the eCommerce and Marketing Manager at Five Thousand Forms, where she is responsible for building and maintaining ecommerce sites, marketing strategies, and project managing large client proposals. Previously, she worked at Agere Systems as a Customer Marketing Manager and at Chadwick Telecommunications and Nextlink as a Customer Support Manager, managing customer service teams. She has a Bachelor's degree in Psychology from Kutztown University and graduate credits in Applied Behavioral Science from Johns Hopkins University.
Project Management Professional with successful experience in product branding and packaging optimization, with strong organizational and problem-solving skills. Successful manager/supervisor with the ability to guide and motivate teams to get the job done right the first time by providing clear goals and objectives along with the necessary tools to accomplish tasks and meet company and customer deadlines through realistic timelines. Detail-oriented, dedicated and hard-working to ensure accuracy and meeting of labeling requirements. Excellent communication and interpersonal skills with co-workers and management. PMP certification in process.
SKILLS
Outlook, Excel, Word, PowerPoint, CorelDraw, Illustrator, Photoshop, Adobe Acrobat Pro, Visio, Cape Pack, Master Control, Opal. MAC & PC.
CERTIFICATIONS
Six Sigma Greenbelt
PMP Certification – in process
Project Management Professional with successful experience in product branding and packaging optimization, with strong organizational and problem-solving skills. Successful manager/supervisor with the ability to guide and motivate teams to get the job done right the first time by providing clear goals and objectives along with the necessary tools to accomplish tasks and meet company and customer deadlines through realistic timelines. Detail-oriented, dedicated and hard-working to ensure accuracy and meeting of labeling requirements. Excellent communication and interpersonal skills with co-workers and management. PMP certification in process.
SKILLS
Outlook, Excel, Word, PowerPoint, CorelDraw, Illustrator, Photoshop, Adobe Acrobat Pro, Visio, Cape Pack, Master Control, Opal. MAC & PC.
CERTIFICATIONS
Six Sigma Greenbelt
PMP Certification – in process
1. Rosemary A. Kokolus
56 Clearview Drive, Mertztown, PA 19539
RKokolus@Givemefive.com
484.553.4686 cell • 610.682.2041 home
Objective:
A management position utilizing my strengths and experience in business, marketing and eCommerce,
while offering new challenges and opportunities
Five Thousand Forms – Fogelsville,PA 2002 - present
eCommerce & Marketing Manager
Build and maintain ecommerce sites for revenue growth & retention
Steer the marketing team; develop agenda; design collateral; project manage marketing efforts;
communicate goals and strategies to marketing and sales teams, and company; initiate website
changes
Responsible for email advertising via Constant Contact
Project manager for large client proposals and marketing initiatives & company correspondence
Sales support, including sales calls, for several large clients
Human resources responsibilities
Member of the Visioning Team, which is comprised of owners and GM, to chart future course
for the company
Agere Systems,Inc. - Breinigsville,PA 2000 - 2001
Customer Marketing Manager
Liaison between internal product managers and current and potential customers
Learned the optoelectronics business in a mostly self-taught atmosphere in a very short time
Negotiated pricing with product managers on behalf of Agere’s customers
Chadwick Telecommunications - Bethlehem, PA 1992-1997
Nextlink - Wyomissing, PA
Customer Support Manager
Manager of long distance, toll-free and phone systems equipment departments. Responsible for staff
of 21 in customer service, inside sales, phone technicians, & toll-free service representatives
Spearheaded and assumed role of inside sales manager. Resulted in increased customer base, higher
customer retention, and more services sold to existing clientele
Managed second long distance company acquired in Harrisburg, PA. Project managed consolidation
of systems and companies, as well as office closure
2. Rosemary A. Kokolus
56 Clearview Drive, Mertztown, PA 19539
RKokolus@Givemefive.com
484.553.4686 cell • 610.682.2041 home
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Editor of quarterly newsletter, with a mail list of 10,000
After the company was acquired, managed both the Bethlehem customer service department and
local phone service team in Reading
National Security Agency - Ft. Meade, MD 1979 – 1991
Human Resources – Employee Relations, Personnel Administration; and Recruiting and Placement
1983-91
Computer Science Intern – 1981-1982
Communications Security Liaison – 1979-1980
Education
Kutztown University Kutztown, PA
B.A., Psychology
Johns Hopkins University Columbia, MD
Graduate creditsinAppliedBehavioral Science
National Cryptologic School, Ft. Meade, MD
Extensive traininginthe fieldsof HumanResources,ComputerProgramming,Logic,CommunicationsSecurity,&
Intelligence.Manycourseswere collegeaccredited.
Dale Carnegie Institute -ProjectManagement
NewHorizons, PA – Excel,PowerPoint
e-Quantum,NV – Buildingonlineclientsites,varioussoftware trainingcourses
Other
Freelance Newspaper Reporter for the Berks Mont News - Kutztown Patriot; 2007 – 2008
Excellent written & oral communication skills