Rachana Dhanraj Bansode has over 8 years of experience in human resources. She has a MBA in Human Resource and is seeking a role as a human resource executive or team leader. Her experience includes recruitment, training, employee relations, and statutory compliance work for companies like TATA Consultancy Services and KSFI. She is seeking to leverage her skills in recruitment, performance management, and employee management.

1. RACHANA DHANRAJ BANSODE
Contact No.: 9819270942, E-mail: rachana2918@gmail.com
HUMAN RESOURCE EXECUTIVE/ TEAM LEADER
Having a mixed experience of over 8 years . I am an altruistic and dynamic professional offering
commendable experience in managing the entire gamut of HR. Professional record demonstrates hands
on exposure to various facets of Personnel Administration thereby garnering strong capabilities in
Recruitment, Selection, Training & Development, Manpower planning and Employee Motivation. A
through professional with high calibre work orientation and ability to handle multiple tasks with
foresight due to inherent ability to identify and prioritize tasks at hand. I acquire the strategic ability to
strike perfect co-ordination with all functions within the organization. I have the proven acumen to
manage diverse and large teams by using my strong inter-personnel skills. Out-of-the- box thinking and
innovative problem solving abilities. I possess the confidence, adaptability, maturity and tact to handle
multifarious functions for all kind of managerial activities even in a high pressure environment.
ProfileSnapshot:
∼ A MBA in Human Resource with 6+ years’ experience of working with a world renowned company
TATA CONSULTANCY SERVICES E-Serve.
∼ Awarded as the Best Performer for the quarter.
∼ Participant for the Green Belt Project.
∼ A quick learner, goal oriented with excellent communication, organisational, interpersonal, analytical,
leadership and customer service skills.
CoreCompetencies:
 Recruitment: Sourcing profiles, initial screenings, scheduling interviews, preparation of offer letters
and compensation break ups.
 Joining and Induction: Design a structured induction program for all new joinees and responsible for
their orientation and induction.
 TimeOfficeManagement: Leave and attendance records, payroll inputs, maintenance of personal files.
 Training: On the job induction for new recruits for quick integration into their functions. Preparation
of Training Need Analysis Plan, development of training calendars for the year, collation of training
feedback.
 EmployeeRelationActivities: Handling employee grievances, mentoring and counselling employees.
 Audits and Statutory compliances: Handling all audit and statutory requirements relating to the HR
department.
.

2. WORKEXPERIENCE
TATA CONSULTANCY SERVICES E-Serve., Mumbai
(December’05- March’12)
Career Graph:
∼ Agent
∼ Quality Analyst
∼ Team Leader
Highlights:
Was the first person to be selected from the team to go in Inbound Calling.
Was the first & best performer from the team to handle Skip Trace Portfolio for more than a year.
Handled LEF Portfolio for 18 months.
Got Promoted as Quality Analyst on the basis of experience and process knowledge. Worked with
the Compliance Team as Quality Analyst for Diner’s Portfolio for 6 months
Worked on OSCAR Reports for approximately 6 months.
Handled the Alliance Quality Team for approximately 6 months. Worked on Mentoring & Cross Analysis
for the Alliances Team.
Worked closely with the Australian clients regarding process improvement & worked with them
for 16 different functions & reports.
Key Responsilities:
 Preparation of Appointment letters & Offer Letters for Pan India
 Budget Formulation
 Statutory Compliance
 Policy Formulation & implementation
 Payroll Management
 Performance Management
 Employee Management

3.  Recruitment and Induction
 Liasioning with important national & international dignitaries
 Responsible for Personal Filing documents of the employees
 Training/Performance Management
 Performance Management
 Identifying training needs
 Formulating incremental status
 In-charge of front-end Co-ordination for Recruitment
 Post joining formalities of employees post recruitment.
 Responsible for Offer Letters during Induction
 Resolution of employee queries regarding salary issues.
 Responsible for billing of the various vendors responsible for recruitment.
 Taking calls and handling the Dialler Portfolio for Outbound calling.
KSFI from April 2012 November 2015
 Helping in writing up of policies and procedures and also critical reports.
 Organising workshops, seminars, cross-institutional networks and training programmes.
 Giving specialist administrative support and advice or guidance to students.
 Assisting with marketing activities.
 Dealing with complaints and enquiries.
 Regularly liaising with government and regulatory bodies.
 Meeting face-to-face with students to give guidance.
 Answering and dealing with telephone enquiries.
 Ensuring that the company website is up to date with the latest information.
 Preparing agendas and writing up minutes.
 Re-solving maintenance issues and arranging routine maintenance.

4.  Understand the requirements of the position based on job market analysis.
 Review resumes & conduct telephonic interviews (preferably International candidates).
 Conduct SWOT analysis of the candidates resume based on job market research data and ability to
identify important aspects of the profile.
 Conduct telephonic discussion with candidates to discuss their profile and write comprehensive
resume strategy documents
 Coordinate with different teams to ensure timely service and maintain deadlines.
 Communicate & analyse skills and ability to think strategically.
 Proven ability to multitask under pressure and deliver under tight deadlines.
 Organized with a high attention to detail & able to work independently.
 Ability to liaise effectively with candidates via email.
WhiteCrow Research from November 2015 to March 2016
 Headhunting for Candidates via PHONE CALLS, Linked in & Job Portals (10%).
 Approaching candidates to procure their resumes and understand more about their role.
 Understanding the Job description for roles.
 Research and recommend new sources for Active and PASSIVE candidate recruiting.
 Build networks to find qualified passive candidates.
 Maintain regular contact with possible future candidates.
Miscellaneous
 Confirmation/Extension
 Execution of administrative & disciplinary activities
 Carrying out Internal Job Posting
 Vendor Management
 Exit interview/ Feedback analysis
EDUCATION QUALIFICATIONS
Master Of Business
Administration
November 2012 II CLASS Mumbai University

5. (Human Resources)
Master Of Arts
(Economics) November2005 B GRADE Mumbai University
BA Hons May 2001 II CLASS Mumbai University
HSC March 1998 II CLASS Mumbai University
SSC March 1996 II CLASS Mumbai University
Additional Trainings:
Communication Trainings
Business Email Writing
Problem Solving
PERSONAL DETAILS
Date of Birth: 29th
June, 1979
Languages Known: English, Hindi, Marathi
Address: 5 Rajanigandha, 1st
Floor. Opp St Pius College, Aarey Road, Goregaon (East). Mumbai- 400063
REFERENCES
Travelled to Pune, Bangalore, Chennai for various Recruitment drives.
References could be provided on request.

6. (Human Resources)
Master Of Arts
(Economics) November2005 B GRADE Mumbai University
BA Hons May 2001 II CLASS Mumbai University
HSC March 1998 II CLASS Mumbai University
SSC March 1996 II CLASS Mumbai University
Additional Trainings:
Communication Trainings
Business Email Writing
Problem Solving
PERSONAL DETAILS
Date of Birth: 29th
June, 1979
Languages Known: English, Hindi, Marathi
Address: 5 Rajanigandha, 1st
Floor. Opp St Pius College, Aarey Road, Goregaon (East). Mumbai- 400063
REFERENCES
Travelled to Pune, Bangalore, Chennai for various Recruitment drives.
References could be provided on request.