The candidate has over 10 years of experience in freight forwarding and logistics. They have held roles as a freight forwarder and export/import specialist at Cargo Cargo, Inc. since 2012 where their duties include communicating with international customers and agents to arrange shipping. Previously, they worked as a customer representative importing and exporting at Cargo House, INC from 2009 to 2012. The candidate also has experience in direct care work, having supported mentally disabled adults at Mayberry House/Catlin House from 2007 to 2008 and at Basic Occupational Training from 2009 to July 2009. They received their high school diploma from Los Amigos High School in 2007.

1. Work Experience
Cargo Cargo, Inc. Carson, CA June 2012 – Present
Freight Forwarder
Export/Import Specialist
Duties include, but not limited to receiving/sending emails to customers nationally and
internationally; communicating with agents overseas to ensure best shipping
method/price according to consignees request; receiving and confirming bookings from
overseas agents; filing ISF in a timely fashion; documenting all files (100+) daily for
consignees; organizing paperwork for broker and requesting for shipping docs from
overseas agents; requesting rates from various trucking companies for local & inland
moves; communicating with broker regarding customs being released in a timely
fashion; communicating with vessels/terminals making sure OBL/CUSTOMS are released
on time; billing customer accordingly; paying co-loaders/carriers/cfs stations; billing files
and creating invoices for consignee. Communicating with carriers for best export rates
and truckers. Developed relationships with numerous truckers, forwarders and carriers
in order to get the best rates for my customers.
Cargo House, INC Carson, CA September 2009 – June 2012
Customer Rep Import/Export
Duties include receiving/sending emails to customers nationally and internationally;
troubleshooting any problems that would arise whether it is here at the office or at the
ports; communicating with Ocean Terminals/CFS stations making sure customer’s
freight is ready for P/U; constantly answering phones helping numerous customers with
inquires about their freight and/or services we provide; providing rates to potential
clients; working the CFS window making sure freight is cleared, customs is cleared and
driver has correct Delivery Order; working in our 3PL system for our fulfillment side;
inputting 2,000 orders daily efficiently and in a timely fashion, working CFS station,
fulfillment, and distribution knowing what needs to be done with each station.
Basic Occupational Training San Jacinto, CA January 2009 – July 2009 Direct
Staff Professional
Duties included but not limited to transporting clients from home to day program and
home again; supervising clients during community projects such as Meals on Wheels,
working at ranches, cleaning churches, and working Manor Care with the elderly;
maintained a clean DMV record in order to drive company vehicles and insurance
eligible; create activities with clients to keep them occupied and engaged such arts and
crafts, card games, board games, indoor sports like mini-soccer, hula dance lessons,
language developmental games such as word searches, word games, and reading corner
including comprehension quizzes; maintain behaviors during day programs and activities

2. outside BOT, log any issues or accomplishments and improvements on a daily basis;
prepare and warm up meals for lunch period; maintain cleaning schedule for each
activity room and bathrooms and common rooms; also, changed clients Depends
padding as needed for applicable clientele.
Supporting Unlimited Possibilities (SUP) Mayberry House/Catlin House Hemet,
CA
August 2007 – December 2008 (Working) June 2005 – July 2007 (Community Service) Direct
Staff Professional
Duties include working with four (4)mentally disabled adults, managed client’s personal
monies, distributed behaviors in a controlled environment at home setting and also in
the community; called and scheduled in addition to transporting clients to medical
appointments, retail stores for clothing & hygiene products, park and recreations
centers, planned activities such as dances, concerts, movies, and sporting events;
maintain housing facility such as vacuuming, dusting, mopping, laundry, dishes, and
other duties as needed; distributing prescribed medication to each client on a scheduled
and daily basis; chart and record behaviors, logging in participation efforts, daily
activities including meals, and hygiene performance; cook and prepare meals according
to menu planning and nutritional diet for breakfast, lunch and dinner, compiled and
prepared monthly reports (monthlies) for general manager for behavior, medication
changes, Special incident Reports, improvements, behavior issues, and status on gaining
independence per client.
Education
2010 Cerritos College
2007 Los Amigos High School - Diploma