This document is a resume for An Pisarra, an experienced restaurant manager seeking a new opportunity. Pisarra has over 20 years of experience managing various restaurants, including operating partner roles at Carmine's Pizza and Pasta and general manager roles at Mendelson's Deli and New York on 17th. Pisarra focuses on customer satisfaction, staff development, and profitability. Areas of expertise include operations management, marketing, financial oversight, and training. Previous restaurants received awards and recognition from local publications for best pizza, deli, and new restaurant.

1. AN PISARRA DEDICATEDRESTAURANTMANAGER
1726 Shea Center Drive  Highlands Ranch, CO 80129  702-528-2006  deliguy54@yahoo.com
Entrepreneurial, innovative and professional business owner seeks opportunity to work with and mentor managers;
focusing on leadership, integrity and talent development to ensure both customer satisfaction and a happy work
environment. Continually focused on building relationships and promoting a positive atmosphere to drive positive
change, cohesive, comprehensive restaurant management approaches and enhanced profitability. Areas of Expertise
include:
 Customer Service/Guest Relations  Quality Assurance  Revenue & Profit Growth
 Inventory Control  Relationship Building  Operations Management
 Sales Planning & Marketing
 POS Aloha/Micros/Squirrel
 Staff Training & Leadership
 Marketing
 Safety Management
 Financial Oversight
EXPERIENCE
CARMINE’S PIZZA AND PASTA  Lone Tree, Colorado  2010-2014
OPERATING PARTNER
 Utilized an efficient, professional management approach in order to complete day-to-day operations of busy
restaurant.
 Balanced service with costs to ensure profitability.
 Promoted guest satisfaction to increase steady repeat business.
 Coached and supported staff for maximum levels of performance.
 Monitored BOH/FOH for consistent safety, food quality and presentation.
 Designed and executed opening of the restaurant includingmenu, recipes, decor, POS system equipment purchasing
and layout, job positions, hiring and training of staff.
 Created and executed marketing plan taking sales to $740,000 in the first year.
 Voted “Best Pizza and Italian Restaurant” in Lone Tree 2012, 2013, 2014.
MENDELSON’S DELI  Denver, CO  2002-2011
GENERAL MANAGER
 Directed general restaurant operations, including monitoring food quality and staffing to ensure a positive dining
experience for every guest.
 Took over existing store averaging $3000 a week to sales over $15000 a week with a 5 day work week
 Was responsible for overall inventory, accounts receivable/payables, food costs and operations.
 Created and maintained a catering department averaging $2000 a week.
 Voted “Best Deli” and “Best Sandwich” multiple times by 5280 and Westword magazines.
NEW YORK on 17th  Denver, CO  1995-2003
GENERAL MANAGER
 Managed multiple locations and service managers.
 Responsibilities included developing a team atmosphere while emphasizing customer service, accountability and
training employees, while concentrating on food cost analysis, menu creation, and customer satisfaction.
 Serving breakfast, lunch and dinner, the restaurant quickly became a popular stop for locals and businesses alike,
taking sales to nearly $1 million in just two years.
 Voted “Best New Restaurant” and “Best Deli” by Rocky Mountain News, Denver
AWARDS AND RECOGNITION
Carmine’s Pizza and Pasta was voted “Best Pizza and Italian Restaurant” in Lone Tree 2012, 2013, 2014
Mendelson’s Deli was voted “Best Deli” and “Best Sandwich” multiple times by 5280 and Westword magazines
New York on 17th was voted “Best New Restaurant” and “Best Deli” by Rocky Mountain News, Denver
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