Sheryll M. Young has over 15 years of experience in customer service, management, and counseling. She currently serves as the eCommerce Manager for Walmart, overseeing their online grocery pickup program which averages 50-70 orders per day. Previously she held several assistant manager roles at Walmart, leading teams and achieving performance targets. She has a master's degree in counseling and worked as a clinical research coordinator and group facilitator for a sexual trauma services organization.
John Coviello has over 10 years of experience in restaurant and business management. He is currently the General Manager of Peter's of Millburn, where he oversees all daily operations including staff management, kitchen operations, inventory ordering, and customer service. Additionally, Coviello has owned his own auto detailing business for over 15 years, managing all areas of the business from marketing to customer service. He prides himself on providing excellent customer experiences and strives to acquire new clients. Coviello also has previous experience as a Restaurant Manager, where he co-managed business operations including staff, expenses, and product promotion. He holds a Bachelor's degree in Business Management.
Linda Santillo has over 10 years of experience in consumer and business-to-business sales. She is currently an Admissions Rep at Bryant & Stratton College, where she has exceeded enrollment goals and established a Veterans Club. Previously, she held sales roles at Coca Cola Refreshments, New Horizons IT Training, Forbes Custom Products, and LA Weight Loss, consistently meeting or exceeding sales targets. Santillo has a background in retail merchandising and holds various software and sales certifications.
David Curtis has nearly 30 years of experience in retail, food distribution, transportation, and warehouse operations. He is seeking a new challenging position that allows him to contribute and lead. Curtis has a proven track record of exceptional customer service, training and supervising employees, and ensuring smooth operations.
Karlaa Jordan has experience in customer service, sales, and retail. She has worked as an online admissions representative for Ultimate Medical Academy, a customer service associate for Macy's, and a sales associate for Target. Jordan aims to thrive in a fast-paced environment and deliver exceptional customer service while generating a team-based culture.
Mauricio Ledesma Barajas has over 10 years of experience as a produce manager. He currently works as the produce manager at Sprouts Farmers Market, where he is responsible for department inventory, ordering, merchandising, and training new employees. Previously, he was a produce manager and assistant produce manager at Lucky Supermarkets for 10 years. He also has experience as a probation officer intern and explorer with the Santa Cruz County Probation Department and Monterey County Sheriff's Department. Barajas has a Bachelor's degree in Justice Studies from San Jose State University and an Associate's degree in Transfer Studies from Hartnell College.
Mary Ann C. Dizon is seeking a position in management, marketing, advertising or services to gain experience. She holds a Bachelor's degree in Agriculture majoring in Economics from Visayas State University. She has over 15 years of work experience in marketing, sales, and business development roles for various education institutions and companies. Her experience includes developing and executing marketing strategies and sales plans to achieve targets.
Diana Brinsfield is seeking a career in management in the pharmaceutical or medical field with opportunity for advancement. She has over 20 years of experience in sales and marketing roles within the pharmaceutical industry, most recently as Director of Marketing for an ambulatory care pharmacy where she increased fertility prescription sales over 9 years. Prior to that she held several sales and account management roles with responsibilities including developing business relationships, implementing business plans, and increasing market share. She has a Bachelor of Science in Nursing and relevant management, sales, and leadership training.
You only have one chance to make a first impression - for restaurants, this may be the initial phone call customers make. Ann Michaels & Associates conducted a market research study to evaluate telephone inquiries for accuracy and professionalism, as well as how that relates to a customer's first impression.
John Coviello has over 10 years of experience in restaurant and business management. He is currently the General Manager of Peter's of Millburn, where he oversees all daily operations including staff management, kitchen operations, inventory ordering, and customer service. Additionally, Coviello has owned his own auto detailing business for over 15 years, managing all areas of the business from marketing to customer service. He prides himself on providing excellent customer experiences and strives to acquire new clients. Coviello also has previous experience as a Restaurant Manager, where he co-managed business operations including staff, expenses, and product promotion. He holds a Bachelor's degree in Business Management.
Linda Santillo has over 10 years of experience in consumer and business-to-business sales. She is currently an Admissions Rep at Bryant & Stratton College, where she has exceeded enrollment goals and established a Veterans Club. Previously, she held sales roles at Coca Cola Refreshments, New Horizons IT Training, Forbes Custom Products, and LA Weight Loss, consistently meeting or exceeding sales targets. Santillo has a background in retail merchandising and holds various software and sales certifications.
David Curtis has nearly 30 years of experience in retail, food distribution, transportation, and warehouse operations. He is seeking a new challenging position that allows him to contribute and lead. Curtis has a proven track record of exceptional customer service, training and supervising employees, and ensuring smooth operations.
Karlaa Jordan has experience in customer service, sales, and retail. She has worked as an online admissions representative for Ultimate Medical Academy, a customer service associate for Macy's, and a sales associate for Target. Jordan aims to thrive in a fast-paced environment and deliver exceptional customer service while generating a team-based culture.
Mauricio Ledesma Barajas has over 10 years of experience as a produce manager. He currently works as the produce manager at Sprouts Farmers Market, where he is responsible for department inventory, ordering, merchandising, and training new employees. Previously, he was a produce manager and assistant produce manager at Lucky Supermarkets for 10 years. He also has experience as a probation officer intern and explorer with the Santa Cruz County Probation Department and Monterey County Sheriff's Department. Barajas has a Bachelor's degree in Justice Studies from San Jose State University and an Associate's degree in Transfer Studies from Hartnell College.
Mary Ann C. Dizon is seeking a position in management, marketing, advertising or services to gain experience. She holds a Bachelor's degree in Agriculture majoring in Economics from Visayas State University. She has over 15 years of work experience in marketing, sales, and business development roles for various education institutions and companies. Her experience includes developing and executing marketing strategies and sales plans to achieve targets.
Diana Brinsfield is seeking a career in management in the pharmaceutical or medical field with opportunity for advancement. She has over 20 years of experience in sales and marketing roles within the pharmaceutical industry, most recently as Director of Marketing for an ambulatory care pharmacy where she increased fertility prescription sales over 9 years. Prior to that she held several sales and account management roles with responsibilities including developing business relationships, implementing business plans, and increasing market share. She has a Bachelor of Science in Nursing and relevant management, sales, and leadership training.
You only have one chance to make a first impression - for restaurants, this may be the initial phone call customers make. Ann Michaels & Associates conducted a market research study to evaluate telephone inquiries for accuracy and professionalism, as well as how that relates to a customer's first impression.
This document discusses factors that influence consumer buying behavior of apparel at West Side and Pantaloon stores. The study aims to identify these factors and understand customer loyalty. A survey was conducted using a questionnaire of 100 customers visiting malls in Ghaziabad and Noida. The findings show that product appeal and variety most impact repurchase intentions. Referral groups motivate customers the least. Store visits do not depend on family income but increase with income. Young customers prefer hypermarkets for partywear and formals. The recommendations are to focus on variety, referrals, and offerings tailored to customer demographics.
Hunt Hardinge Keith has over 20 years of experience in pharmaceutical sales and nursing. He received a BS in Nursing from the University of South Carolina in 1996 and a BS in Business Management from the same institution in 1973. His experience includes roles as a pharmaceutical sales representative, clinical science consultant, and home health nurse. He has received numerous awards for his sales performance and leadership.
The document provides an analysis of SPUR restaurant in Staines and recommendations for improvements. It notes that the typical customers are families with children and young teenagers. Customer feedback is average, with complaints about service, food quality issues, and the play area bothering some customers. The restaurant faces high competition from local chains. Emerging trends favor more sophisticated experiences and healthier, higher quality food options. Recommendations include developing a healthier lunch menu, sourcing local ingredients, separating family and child-free areas, enhancing the children's experience, improving kitchen transparency, addressing staff and operational issues, and using subtle ambient scents.
This document discusses consumer behavior and its importance for marketers. It defines consumer behavior as the process people go through to search for, select, purchase, use, and dispose of products and services. Consumer behavior is influenced by various systematic factors and differs between individuals and products. It is vital for marketers to understand consumer behavior in order to better target consumers and improve products and services. Studying consumer behavior allows marketers to gain insights into attitudes, culture, lifestyles, experiences, and decision making that influence product use.
Lindsay Gomeringer has over 10 years of experience in the wine and hospitality industries. She holds a Bachelor's degree in Music Industry and is a Certified Sommelier. Currently, she is the Resident Sommelier, Manager, Wine Buyer, and Accounts Payable at The Brass Rail in Hoboken, NJ, where she advises customers, trains staff, develops the wine menu, and oversees front of house and financial operations. Prior to this role, she held marketing and promotional internships in the music and radio industries, gaining experience in strategic planning, client relations, and event coordination.
Patricia Hunte seeks a position in pharmaceutical sales leveraging over 25 years of experience in sales, media relations, and business development. She has a proven track record of exceeding sales goals across industries including pharmaceuticals, cosmetics, and automobiles. Hunte has demonstrated the ability to build strong client relationships, present complex product information clearly, and manage a sales team.
Khendra Brown has over 15 years of experience in customer service roles across various industries including retail, cosmetics, veterinary, and administrative positions. She has strong communication, problem solving, and computer skills. Brown aims to provide an excellent customer experience and is proficient in Microsoft Office, Great Plains accounting software, and medical terminology. She has a background in biology and fashion design.
James Cobble is an experienced management professional seeking a manager position. He has over 10 years of experience managing teams in various industries including telecommunications, retail management, and law enforcement. His experience includes establishing performance goals, coaching employees, effective communication, and day-to-day operations management. Cobble holds multiple degrees including a Master's in Management and Leadership Studies.
The document is a resume for Jorge Delgado. It outlines his education at Broward College and Queensborough Community College in business administration. His objective is to obtain a food server position at a reputable restaurant where he can utilize his 3 years of food industry experience and people skills. His resume then lists his areas of expertise and work experience including positions as a Sales Manager for Made by Pavlo, LLC, an Assistant Manager at Verizon Wireless, a Server at Moon Thai restaurant, and a Server Assistant/Server at Benihana.
Elaine Carlton is seeking regular employment with a flexible schedule while pursuing her educational goals. She has over 15 years of experience in customer service roles, including as a stylist and customer service associate at hair salons and retailers. She is dedicated to providing excellent customer service and resolving customer issues efficiently. Currently, she is studying IT support/help desk at Kaplan University and holds a cosmetology license from Western Piedmont Community College.
This document provides a summary of Sunny Schemery's skills, experience, and education. She has over 5 years of experience in customer service roles including as an assistant manager at Famous Footwear and team leader at an ice cream parlor. She has also worked as a personal nanny for over 8 years. Currently, she is pursuing an associate's degree in medical laboratory technology and has completed clinical rotations in areas such as urinalysis, blood bank, hematology, and chemistry. Her education also includes general studies and automotive technology. She is seeking a position that utilizes her customer service and education background.
Thomas Lance has experience as a bartender and server at several restaurants in Georgia. He graduated from Georgia Southern University in 2016 with a Bachelor of General Studies degree concentrating in Business and Management with a minor in International Studies. His work experience includes positions at The Bohemian, Wild Wing Cafe, and Moe's Southwest Grill where he provided excellent customer service, assisted with daily operations and cash handling, and ensured compliance with health and safety procedures. Relevant coursework at Georgia Southern included business applications, legal environment of business, logistics, transportation, small business management, and marketing.
This profile summarizes Noel Jose Hernandez Rodriguez's 22 years of experience in business administration, marketing, sales, customer service, and financial analysis. He has worked in customer service roles for various companies, including JPMorgan Chase, Amerigroup, Corporate Caterers, LaserShip, Select Staffing, Cryo-Cell International, Citi Group, and Bill Currie Ford Lincoln Mercury. His experience also includes management roles at MMC Automotriz, overseeing operations and sales for Mitsubishi, Fuso, and Hyundai dealerships in Venezuela.
Thomas d. kruah937 s. armour st.allentown, pa 18103 phoariysn
Thomas D. Kruah has over 10 years of experience in procurement, sales management, and program specialist roles. He holds a Bachelor's degree in Business Administration and an Associate's degree in Accounting. His experience includes negotiating contracts, managing budgets, and providing care to individuals with mental challenges. He is proficient in Microsoft applications and holds certifications as a Certified Tax Associate and Notary Public.
Erick Brito has over 3 years of experience in customer service roles in retail, pharmacy, floral, and human services industries. He currently works as a Resettlement Specialist for Lutheran Services Florida, where he helps refugees adjust to life in the US by finding housing, securing supplies, and ensuring engagement with community services. Previously, he held roles as a Shift Supervisor for CVS Pharmacy and Assistant of Floral Operations for Mayesh Wholesale Florist. Erick has a Bachelor's degree in Industrial Engineering and is fluent in English and Spanish.
Matthew Brooks has over 8 years of experience as a certified pharmacy technician at Kaiser Permanente in Camarillo, CA. He has also worked as a store manager for Vision Wireless in Simi Valley for 2 years. Brooks earned a Bachelor's degree in Sociology from California State University, Northridge in 2012 with a minor in Criminology. He also has an Associate's degree in Criminology from Moorpark Junior College from 2007. Brooks has strong skills in customer service, inventory management, compliance, and training and supervising staff.
Robert Zubiarrain has over 10 years of experience in retail and grocery management. He is currently an Assistant Store Manager at Walmart Supercenter in Richmond, TX, where he assists the Store Manager with day-to-day operations and management of the store. Prior to that, he held store manager positions at 99 Cents Only Store and Foodarama Supermarkets, where he oversaw all operational and financial aspects of running the stores successfully. He is bilingual in Spanish and English and is seeking a manager role that utilizes his skills.
Erick Parsell is seeking a market or field account manager position where he can apply his experience in staff management, communication skills, and organization abilities. He has over 10 years of experience in account management, client solutions, sales, and education. Most recently, he worked as an account manager coordinating monthly initiatives to drive revenue and converting leads to new accounts. He also has experience in pharmaceutical sales, event management, teaching, and corporate sales.
Erick Parsell is seeking a market or field account manager position where he can apply his experience in staff management, communication skills, and organization abilities. He has over 10 years of experience in account management, client solutions, sales, and education. Most recently, he worked as an account manager coordinating monthly initiatives to drive revenue and converting leads to new accounts. He also has experience in pharmaceutical sales, event management, teaching, and corporate sales.
Andrea Peruggia has over 6 years of experience in retail management and risk analysis. She has a background in liberal arts and seeks a position that utilizes her strong customer service and analytical skills. Her experience includes roles as an assistant store manager at Rue21, store manager at 2 Cute Inc., and assistant store manager at Ann Taylor where she gained experience in merchandising, inventory control, sales, and customer service. Currently, she works as a risk analyst at Evo Payments where she monitors merchant activity to detect fraud and ensures compliance with payment policies and procedures.
Rosemary Rhamy has over 20 years of experience in retail management, customer service, and clerical roles. She most recently served as General Manager for Stripes Big Spring, where she oversaw all store operations and ensured compliance with company standards. Prior to that, she held management roles such as Quality Control Manager and District Manager. Rhamy has strong skills in areas like Microsoft Office, communication, problem-solving, and customer service. She aims to leverage her extensive retail experience into a new management opportunity.
Michele Holcombe has over 20 years of experience in education and social services. She currently works as a Resource Facilitator, providing individualized instruction and support to students with special needs. Prior experience includes teaching, counseling, behavior modification, and leadership roles.
This document discusses factors that influence consumer buying behavior of apparel at West Side and Pantaloon stores. The study aims to identify these factors and understand customer loyalty. A survey was conducted using a questionnaire of 100 customers visiting malls in Ghaziabad and Noida. The findings show that product appeal and variety most impact repurchase intentions. Referral groups motivate customers the least. Store visits do not depend on family income but increase with income. Young customers prefer hypermarkets for partywear and formals. The recommendations are to focus on variety, referrals, and offerings tailored to customer demographics.
Hunt Hardinge Keith has over 20 years of experience in pharmaceutical sales and nursing. He received a BS in Nursing from the University of South Carolina in 1996 and a BS in Business Management from the same institution in 1973. His experience includes roles as a pharmaceutical sales representative, clinical science consultant, and home health nurse. He has received numerous awards for his sales performance and leadership.
The document provides an analysis of SPUR restaurant in Staines and recommendations for improvements. It notes that the typical customers are families with children and young teenagers. Customer feedback is average, with complaints about service, food quality issues, and the play area bothering some customers. The restaurant faces high competition from local chains. Emerging trends favor more sophisticated experiences and healthier, higher quality food options. Recommendations include developing a healthier lunch menu, sourcing local ingredients, separating family and child-free areas, enhancing the children's experience, improving kitchen transparency, addressing staff and operational issues, and using subtle ambient scents.
This document discusses consumer behavior and its importance for marketers. It defines consumer behavior as the process people go through to search for, select, purchase, use, and dispose of products and services. Consumer behavior is influenced by various systematic factors and differs between individuals and products. It is vital for marketers to understand consumer behavior in order to better target consumers and improve products and services. Studying consumer behavior allows marketers to gain insights into attitudes, culture, lifestyles, experiences, and decision making that influence product use.
Lindsay Gomeringer has over 10 years of experience in the wine and hospitality industries. She holds a Bachelor's degree in Music Industry and is a Certified Sommelier. Currently, she is the Resident Sommelier, Manager, Wine Buyer, and Accounts Payable at The Brass Rail in Hoboken, NJ, where she advises customers, trains staff, develops the wine menu, and oversees front of house and financial operations. Prior to this role, she held marketing and promotional internships in the music and radio industries, gaining experience in strategic planning, client relations, and event coordination.
Patricia Hunte seeks a position in pharmaceutical sales leveraging over 25 years of experience in sales, media relations, and business development. She has a proven track record of exceeding sales goals across industries including pharmaceuticals, cosmetics, and automobiles. Hunte has demonstrated the ability to build strong client relationships, present complex product information clearly, and manage a sales team.
Khendra Brown has over 15 years of experience in customer service roles across various industries including retail, cosmetics, veterinary, and administrative positions. She has strong communication, problem solving, and computer skills. Brown aims to provide an excellent customer experience and is proficient in Microsoft Office, Great Plains accounting software, and medical terminology. She has a background in biology and fashion design.
James Cobble is an experienced management professional seeking a manager position. He has over 10 years of experience managing teams in various industries including telecommunications, retail management, and law enforcement. His experience includes establishing performance goals, coaching employees, effective communication, and day-to-day operations management. Cobble holds multiple degrees including a Master's in Management and Leadership Studies.
The document is a resume for Jorge Delgado. It outlines his education at Broward College and Queensborough Community College in business administration. His objective is to obtain a food server position at a reputable restaurant where he can utilize his 3 years of food industry experience and people skills. His resume then lists his areas of expertise and work experience including positions as a Sales Manager for Made by Pavlo, LLC, an Assistant Manager at Verizon Wireless, a Server at Moon Thai restaurant, and a Server Assistant/Server at Benihana.
Elaine Carlton is seeking regular employment with a flexible schedule while pursuing her educational goals. She has over 15 years of experience in customer service roles, including as a stylist and customer service associate at hair salons and retailers. She is dedicated to providing excellent customer service and resolving customer issues efficiently. Currently, she is studying IT support/help desk at Kaplan University and holds a cosmetology license from Western Piedmont Community College.
This document provides a summary of Sunny Schemery's skills, experience, and education. She has over 5 years of experience in customer service roles including as an assistant manager at Famous Footwear and team leader at an ice cream parlor. She has also worked as a personal nanny for over 8 years. Currently, she is pursuing an associate's degree in medical laboratory technology and has completed clinical rotations in areas such as urinalysis, blood bank, hematology, and chemistry. Her education also includes general studies and automotive technology. She is seeking a position that utilizes her customer service and education background.
Thomas Lance has experience as a bartender and server at several restaurants in Georgia. He graduated from Georgia Southern University in 2016 with a Bachelor of General Studies degree concentrating in Business and Management with a minor in International Studies. His work experience includes positions at The Bohemian, Wild Wing Cafe, and Moe's Southwest Grill where he provided excellent customer service, assisted with daily operations and cash handling, and ensured compliance with health and safety procedures. Relevant coursework at Georgia Southern included business applications, legal environment of business, logistics, transportation, small business management, and marketing.
This profile summarizes Noel Jose Hernandez Rodriguez's 22 years of experience in business administration, marketing, sales, customer service, and financial analysis. He has worked in customer service roles for various companies, including JPMorgan Chase, Amerigroup, Corporate Caterers, LaserShip, Select Staffing, Cryo-Cell International, Citi Group, and Bill Currie Ford Lincoln Mercury. His experience also includes management roles at MMC Automotriz, overseeing operations and sales for Mitsubishi, Fuso, and Hyundai dealerships in Venezuela.
Thomas d. kruah937 s. armour st.allentown, pa 18103 phoariysn
Thomas D. Kruah has over 10 years of experience in procurement, sales management, and program specialist roles. He holds a Bachelor's degree in Business Administration and an Associate's degree in Accounting. His experience includes negotiating contracts, managing budgets, and providing care to individuals with mental challenges. He is proficient in Microsoft applications and holds certifications as a Certified Tax Associate and Notary Public.
Erick Brito has over 3 years of experience in customer service roles in retail, pharmacy, floral, and human services industries. He currently works as a Resettlement Specialist for Lutheran Services Florida, where he helps refugees adjust to life in the US by finding housing, securing supplies, and ensuring engagement with community services. Previously, he held roles as a Shift Supervisor for CVS Pharmacy and Assistant of Floral Operations for Mayesh Wholesale Florist. Erick has a Bachelor's degree in Industrial Engineering and is fluent in English and Spanish.
Matthew Brooks has over 8 years of experience as a certified pharmacy technician at Kaiser Permanente in Camarillo, CA. He has also worked as a store manager for Vision Wireless in Simi Valley for 2 years. Brooks earned a Bachelor's degree in Sociology from California State University, Northridge in 2012 with a minor in Criminology. He also has an Associate's degree in Criminology from Moorpark Junior College from 2007. Brooks has strong skills in customer service, inventory management, compliance, and training and supervising staff.
Robert Zubiarrain has over 10 years of experience in retail and grocery management. He is currently an Assistant Store Manager at Walmart Supercenter in Richmond, TX, where he assists the Store Manager with day-to-day operations and management of the store. Prior to that, he held store manager positions at 99 Cents Only Store and Foodarama Supermarkets, where he oversaw all operational and financial aspects of running the stores successfully. He is bilingual in Spanish and English and is seeking a manager role that utilizes his skills.
Erick Parsell is seeking a market or field account manager position where he can apply his experience in staff management, communication skills, and organization abilities. He has over 10 years of experience in account management, client solutions, sales, and education. Most recently, he worked as an account manager coordinating monthly initiatives to drive revenue and converting leads to new accounts. He also has experience in pharmaceutical sales, event management, teaching, and corporate sales.
Erick Parsell is seeking a market or field account manager position where he can apply his experience in staff management, communication skills, and organization abilities. He has over 10 years of experience in account management, client solutions, sales, and education. Most recently, he worked as an account manager coordinating monthly initiatives to drive revenue and converting leads to new accounts. He also has experience in pharmaceutical sales, event management, teaching, and corporate sales.
Andrea Peruggia has over 6 years of experience in retail management and risk analysis. She has a background in liberal arts and seeks a position that utilizes her strong customer service and analytical skills. Her experience includes roles as an assistant store manager at Rue21, store manager at 2 Cute Inc., and assistant store manager at Ann Taylor where she gained experience in merchandising, inventory control, sales, and customer service. Currently, she works as a risk analyst at Evo Payments where she monitors merchant activity to detect fraud and ensures compliance with payment policies and procedures.
Rosemary Rhamy has over 20 years of experience in retail management, customer service, and clerical roles. She most recently served as General Manager for Stripes Big Spring, where she oversaw all store operations and ensured compliance with company standards. Prior to that, she held management roles such as Quality Control Manager and District Manager. Rhamy has strong skills in areas like Microsoft Office, communication, problem-solving, and customer service. She aims to leverage her extensive retail experience into a new management opportunity.
Michele Holcombe has over 20 years of experience in education and social services. She currently works as a Resource Facilitator, providing individualized instruction and support to students with special needs. Prior experience includes teaching, counseling, behavior modification, and leadership roles.
Joseph Ramzy Riad Wasef is an experienced Egyptian pharmacist seeking a management position in pharmaceutical logistics. He has over 15 years of experience in warehousing, quality assurance, and pharmacy management. Currently he is the Warehouse Manager for Mezzan Holding Group in Kuwait, where he is responsible for logistics, quality assurance, and inventory control. Previously he held supervisory roles overseeing pharmacies and was a pharmacist in several retail settings.
Lynn Shinaberry has over 15 years of experience in restaurant and bar management, customer service, and administrative roles. She has a background in psychology and human services and seeks a management position utilizing her strong communication, people management, and administrative skills. Her experience includes positions as Assistant Restaurant Manager, Bartender, DJ, Warehouse Worker, and Personnel Actions Clerk in the US Army.
Donald Vitolo has over 20 years of experience in restaurant management. He is currently an Assistant General Manager at Red Robin Restaurants, where he oversees the daily operations of a 200-seat restaurant, including managing costs, employees, and food safety practices. Previously, he held management roles such as General Manager and Managing Partner at several restaurants including Buffalo Wild Wings, Uno Chicago Grill, Boulder Creek Steakhouses, and Heartland Brewery, where he was responsible for operations, staff, costs, sales, and customer service.
Dodson Robey has experience tracking individuals with warrants and maintaining records as an employee of the Department of Youth Rehabilitation Services. Currently, Robey works as a stock clerk at Save A Lot grocery store, where responsibilities include stocking shelves, pricing items, and assisting customers. Robey has a bachelor's degree in business management and certifications in CPR, ethics, and mandated reporting.
This document provides a summary of Tonya V. Rice's qualifications and professional experience. She has over 20 years of experience in logistics, training, and customer service roles, including as a Logistics Analyst, Training Lead, and Relationship Banker. Her experience includes managing projects, people, and administrative duties. She is also a Senior Sales Director for Mary Kay cosmetics with over 10 years of experience in that role.
Kelley Collins-Walker is a 28-year veteran of purchasing, marketing, sales, management and customer service roles. She has experience managing teams of 15-50 individuals and has strong skills in Microsoft Office, various proprietary software, logistics, and business development. Her work history includes roles as a deli manager, grocery associate, dining services manager, banquet services manager, purchasing manager, sales and service manager, assistant manager, buyer/merchandiser, and category manager.
Corey Wallace has over 12 years of experience in retail banking operations and management. He has a proven track record of improving processes, growing revenue, and developing high-performing teams of up to 68 employees. Wallace is skilled in account management, sales, customer service, and ensuring regulatory compliance. He currently works as a Branch Manager for SunTrust Bank, where he oversees day-to-day operations and the financial performance of the branch.
Marlon Lopez Leosala has nearly 14 years of experience in customer service, sales, and retail management. He currently works as an Account Manager for James Hardie Philippines, where he handles project developers and opens new opportunities in the construction market. Previously, he worked in sales and marketing roles for Directories Philippines Corporation and as a Shop Supervisor and Shop Manager for luxury retailers in the United Arab Emirates. He aims to provide excellent customer service and achieve sales targets through implementing marketing strategies and maintaining relationships with clients.
Kim Hopper is a certified pharmacy technician with over two years of experience working at CVS Pharmacy in St. Louis, Missouri. She has skills in accurate pharmaceutical calculations, medication inventory management, prescription filling, pharmacy law, retail pharmacy procedures, and insurance adjudication. Previously, she worked as an assistant manager at Claire's Accessories, where she engaged with customers, stocked merchandise, and trained new associates. Hopper holds a Bachelor of Science in Health Science from Missouri Southern State University and is licensed by the Missouri Board of Pharmacy.
Alissa Krumm has over 15 years of experience in financial, administrative, and customer service roles. She is currently a Client Relations Manager at Just Like Family Home Care, where she handles new client intake, files, and acts as a liaison between clients, caregivers, and medical professionals. Previously, she held various roles including Director of Operations, Sales Representative, and Community Liaison for other healthcare organizations. Krumm has a diploma from St. Andrew's High School and completed one year of study in hotel management at Johnson and Wales University.
1. 1
SHERYLL M. YOUNG, BA, MA
210 Curvewood Road, Columbia SC 29204
(803) 479-4329 / sheryllm_young@yahoo.com
PROFESSIONAL EXPERIENCE
WAL-MART STORES Inc., Columbia SC
eCommerce Manager
April 2016 – Present
● Currently oversees one of the first Online Grocery Pickup (OGP) program in Columbia,
averaging 50-70 orders per day at $250 average per basket and steadily increasing. Hand-
picked and trained a team of dedicated hard working Associates by providing direction and
guidance on proper customer service approaches and techniques to ensure customer needs,
complaints, and issues are successfully resolved within OGP guidelines and standards.
Currently top 5 in the company for customer service and curbside delivery. Top 5 in the
country for pre-substitution and post-substation rates. Attracting new customers to the
store who would not normally shop at Walmart resulting in increased sales.
● Manages the everyday .com general merchandise orders which include Site To Store
deliveries as well as Pick Up Today orders. Oversees that the merchandise is properly
processed from the delivery to the staging area. Also, oversee the proper handling of
customers pick up today orders by ensuring the correct items are chosen and processed in a
timely manner, always ensuring that customer service is at the top of our priority list.
WAL-MART STORES Inc., Columbia SC
Assistant Store Manager
June 2013 – April 2016
● Lead and trained a diverse team of associates and support managers overnight to achieve
goals and performance targets which were monitored via predetermined Key Performance
Indicators, Adherence to My Guide and stocking performance measurements and tools that
greatly increased on-shelf availability; Directly related to a growth in sales the past FY.
● Front-end Assistant Manager - Provided superior customer service and driving sales and
margin in alignment with the financial plan of the retail store. Primary responsibilities
include ensuring compliance with company policies and procedures by modeling, enforcing,
and providing direction and guidance to hourly Associates on proper customer service
approaches and techniques to ensure customer needs, complaints, and issues were
successfully resolved within Company guidelines and standards. Controlling and monitoring
overall store expenses, and ensuring that all corporate financial and merchandising standards
are maintained and enforced.
2. 2
● Backroom Assistant Manager – Lead, trained and coached a diverse team of associates and
backroom ZMS with the goal of meeting performance targets for inventory management, on
shelf availability, and ongoing process improvements. Also responsible for overseeing a
variety of store specific programs (e.g., Installed Sales, Delivery, Product Services).
● Apparel / Homelines Assistant Manager - Utilized 4x4 touring and coaching by walking
around to resolve matters with Modular Execution, and overall in-stock to include those
related to customer needs for particular products.
● Additional responsibilities include overseeing the overall safety, security, supervision,
training, mentoring, and scheduling of all assigned personnel, as well as any other duties as
assigned.
Ellipsis Research Group, Columbia SC
Clinical Research Coordinator
Jul 2010 - Aug 2012
● Responsible for conducting clinical trials using good clinical practice (GCP) under the
auspices of the Principal Investigator (PI).
● Conducts subject recruitment to determine if they have the appropriate patient population.
Responsible for subject recruitment once the trial begins or establishing the research team
that will recruit subjects.
● Conducts patient care by coordinating and conducting patient care visits and assuring all
procedures are conducted in compliance with the protocol. Interact with the PI to assure
patient receives appropriate medical evaluation and care when needed and will alert the PI of
any serious adverse events that may occur throughout the course of the study.
● Report all adverse events to the sponsor and all serious adverse events to the IRB and
sponsor. Preparing and submitting case report forms, collect relevant data in accordance
with the protocol and in compliance with regulatory requirements. Collect the data on the
CRF (case report form) and submit to the sponsor either electronically or paper format.
Complete IRB study close documentation and make any appropriate notifications to the
study subjects, research team, and pharmacies.
● Work with the sponsor’s clinical monitor in completing outstanding monitoring findings and
queries. Responsible for complying with the record retention policies of the Food and Drug
Administration (FDA), the ICH, and the clinical trial agreement.
3. 3
Booker St. Grill, Columbia SC
Owner/Partner
Jan 2008 – Mar 2010
● Co- owner of successful restaurant. Aggressively prospected for new accounts by cold
calling up to several times per day on decision makers at small to medium size businesses
and schools. Developed unique proposals for each account.
● Built customer base by frequently developing new marketing strategies, creating “eye-
catching” signage, developed and changed menus according to the needs of customers, re-
evaluated the business according to need, the economy and trends.
● Managed accounts on a daily basis, managed payroll, filled out tax papers and filed
important paperwork.
Sexual Trauma Services of the Midlands, Columbia, SC
Group Facilitator and Volunteer Advocate
Mar 2005 – Aug 2009
● Counseled assault victims, while listening and providing support and strategies in dealing
with trauma in various therapeutic groups. Provided group therapy to emotionally disturbed
recovering drug and alcohol abusers. Facilitated emotionally disturbed female survivors of
sexual assault.
● Documented all assault survivors’ paperwork per state regulations. Accompanied sexually
assaulted victims to hospitals, counseled during medical exam, worked as liaison with law
enforcement in getting details of assault. Provided emotional support and information to
survivors of sexual assault, and to families upon request.
● Held seminars at school and public events informing others about sexual assault. All
information was regarded as completely confidential. Kept accurate records of assault
reports, turning in forms within 24 hours of shift.
Enterprise Rent-a-Car, Columbia, SC
Rental Liaison/Account manager
Aug 2001 – Dec 2007
● Provided consultation assistance to insurance adjustors in SC, GA, and AL. Served as liaison
of communication among adjustors, body shops, and rental branches.
● Served as primary liaison between insurance companies, customers, and auto dealerships
reporting statuses of repairs after accidents. Composed reports annually of vehicles used for
each insurance company.
● Trained department new hires, as well as trained company new hires in departmental duties
and responsibilities. Excellent in maintaining a good professional relationship with accounts.
4. 4
Experienced in conflict resolution. Proficient in doing whatever it takes professionally and
ethically to make accounts happy and 100% satisfied.
EDUCATION
2004 – 2006 Webster University, Columbia, SC
Master in Counseling
Graduated May, 2006
Magna cum laude
1997 – 2001 Lehigh University, Bethlehem, PA
Bachelor in Sociology
Graduated June, 2001
QUALITIES
● Results-driven, efficiency-conscious, skilled in planning and coordinating.
● Exceptional relationship builder and customer service management.