This document is a resume for Emily Equitz summarizing her professional experience working in accounts receivable, medical billing, customer service, and care management from 2015 to present. Her resume lists her employment history including positions as an Accounts Receivable Representative, Client Service Specialist, Team Lead, and Care Manager. It also provides her education and references.
Rachel upp resume for homecare 3 20-16 touch upRachel Doe
This resume is geared more so to the healthcare field. My goal is to be an advocate for the elderly and keep them in their homes, but I am a born caregiver and would like to care/companion/ or sitter with light housekeeping & cooking with meal preparation if also needed. If you know someone who needs some help around the house so they can stay there.
1. 2015 - 2016
2016 - Present
Emily Equitz
Colorado Springs, Colorado
EmilyEquitz@gmail.com | (907) 854-0539
PROFESSIONAL SUMMARY
Accounts Receivable Representative - Billing Specialist - Client Service Specialist - Account Manager
Financial Services - Medical billing - Customer Service - Team Leadership
A creative support professional with a record of increased responsibility. - Proficient in prioritizing and
completing tasks in a timely manner, multi-tasking when necessary. - Customer focused with diverse
experience including credit services, medical billing, and insurances. - Excellent oral and written
communication skills.
EMPLOYMENT HISTORY
Accounts Receivable Representative, Envision Radiology
Colorado Springs, CO
• Follow up with insurance companies on submitted claims for status of payment via phone call, email,
or the use of websites.
• Appeal denied claims with the necessary documentation.
• Actively work accounts receivable to maintain acceptable days in A/R.
• Maintain strict confidentiality regarding PHI as well as follow HIPAA regulations.
• Identify issues with HCFAs and/or electronic claims.
Client Service Specialist, Credit Service Company,
Inc. Colorado Springs, CO
• Communicated clearly with consumers, initiating inbound/outbound phone calls in an attempt
to determine proper account mitigation.
• Analyzed consumer accounts in database to help resolve consumer issues.
• Performed within company guidelines and operations according to the purposes and policies
while working independently and multi-tasking to ensure customer and client resolutions are met.
• Maintained cooperativeness and promotes character development by displaying a caring, honest,
respectful and responsible mode of behavior and attitude towards peers, clients, and consumers.
• Flexible in order to adapt with changing responsibilities, situations and regulations to always meet
the clients needs at 100% satisfaction rate.
2. 2011 - 2014
Colorado Springs, CO
• Distributed product samples or literature that details products and services to enhance product sales.
• Called finance company and set customer up on a comfortable payment plan.
• Trained new employees in all product information, sales tactics and demonstration methods to
benefits sales with a well rounded sales team.
Care Manager, F.O.C.U.S.
Eagle River, AK
• Assessed customer and family needs for psycho/social/functional status in the location in which the
patient resides.
• Designed a plan of care appropriate to the needs of the disabled and the family.
• Monitored the plan of services including compliance with the plan of care and
psycho/social/functional status of the customer and family.
• Communicated with customer families regarding changing needs and the development and
maintenance of realistic goals.
• Advocated on behalf of the customer with any service provider, caregiver or family member, as
needed.
• Provided reports of services rendered to patients, and conduct on-going telephone consultations.
EDUCATION
Pre-Nursing Studies, University of Alaska Anchorage, 2014
REFERENCES
Ashley Kiefer
Team Lead
719-458-5283
Michael Smith
Acquisition Official
304-790-0633
Tara Barela
Billing Supervisor
719-332-6080
2014 - 2015Team Lead, Kirby Vacuums