Vignesh provides his contact information and career objective seeking a senior network engineer position utilizing skills in network administration, Cisco routers/switches, Microsoft Office, Active Directory, troubleshooting, VoIP, customer service, and more. He has over 5 years of experience in network engineering, operations, and support roles for IBM, Tata Consultancy Services, and Source HOV working with clients like Quest and United Health Care. His responsibilities included implementation, configuration, administration, troubleshooting, and support of networks, servers, systems, and end users. Vignesh holds a B.Sc. in Computer Science and is Cisco Certified Network Administrator.

1. VIGNESH R
Flat #G08, Teja Nivas,
Basavanapura Main Road,
Old Madras Road,
KR Puram
Bengaluru – 560049
Mob: 9791061385 / 7760117659
Career Objective
An innovative, multi-disciplined and solutions-oriented Senior Network Engineer, having huge
experience with a consistent track record of designing, implementing and integrating cost-
effective, high-performance technical solutions.
Skill sets:
Network Administration
Cisco Routers
Cisco Switches
Microsoft Office Suite
Active Directory
Troubleshooting
VoIP
Customer Service
TCP/IP Protocol
Server Hardware
Windows 7
Windows Server
Network Security
Microsoft Exchange
PROFESSIONAL CERTIFICATION:
-Cisco Certified Network Administrator
Professional Experience:
Current Employer:
IBM India Pvt Ltd
Senior Operational Professional
July 2015 – current
Responsibilities:
• Taken for L1 and L2 support & server monitoring.
• Project not came on time so still in bench.

2. Previous Employer:
Tata Consultancy Services
Dec 2012 – Jan 2015
Team Name: Data Fallout Management Team.
Role: Workflow Specialist
Client: Quest (Century Link)
Responsibilities
• Implement the tasks within the specified time line.
• Act as a L1 and L2 support.
• Implementing security policies using Firewall, IPSEC, SSL, and VPN.
• Installation, Configuration and Administration of Windows Servers 2000/2003, Active
Directory, FTP, DNS, DHCP, TFTP, Linux OS under various LAN and WAN environments.
• Changing both the voice and data environment.
• Data Analysis.
• Taking caution of all migration activities.
• Settings of the networking devices (Cisco Router, switches) co-coordinating with
the system/Network administrator during implementation.
• Worked on troubleshooting of complex LAN/WAN infrastructure.
• Implementing and maintaining backup schedules
• Responsible for creating MOM and send E- mail to my whole team.
• Rectify errors on priority basis.
• Troubleshooting hardware and software problems.
• Migrating data from Old system to New System.
• Making reports on weekly and monthly basis.
• Managing with field engineers to shot customer problems.
• Local Area Network (LAN) Protocols and Configuration.
• Wide Area Network (WAN) Protocols and Configuration.
• Provide Tier 2 and Tier 1 Level support.
• Creating design LAN and physical component.
• Providing computer helpdesk support via telephone communications with end-users.

3. First Employer:
SOURCE HOV
May 2011- Oct2012
Team Name: Data Analyst
Role: Programmer Analyst
Client: UHC (United Health Care)
Responsibilities
• Monitoring Several Web reports.
• Troubleshooting in the Local Area Network.
• Processing UHC (United Health Care) Medi Claims through numerous steps by running
several XML scripts in UNIX.
• Fair Knowledge on server services DHCP, DNS,IIS and ISA
• Configuration and troubleshooting of desktop, network, multi function printers,
scanners, copiers and other peripherals.
• Solving Issues with the help of taking Remote Desktop.
• Prioritizing, Categorizing of ticket and taking remote capture to resolve.
• Closure of tickets on the CRM tool escalating to customer / end users as appropriate.
• Processing Medi Claims through PUTTY with various client servers.(TROY)
• On Critical situation processing claims through CITRIX for full Permission.
• If needed Escalating to next level and solving issues.
• Winfile Manager used for Quick Navigation.
• Checking Batch (Document) Status in SQL Table in Putty.
• Raising Tickets in B-POTS for Quick Action needed on Server.
• Familiar on configure Microsoft outlook.
• Shift Hand over / take over Adherence to SLAs and all the KPI metrics derived for
Individual, Role, and Program.
Educational Qualification
• University of Madras B.SC Computer Science 2011 passed out with first class with
aggregate percentage of marks 66.33
• Higher Secondary Exam 2008(595045) - aggregate percentage of marks 68.25

4. • Secondary school – 10th
std 2006 (658927) - aggregate percentage of marks 72.20
PERSONAL DETAILS
Father’s name : Mr.T.S.Rajaraman
Mothers Name : Mrs.Anusuya Rajaraman
Sex : Male
Hobbies : Drawing, Painting, Net Surfing, Blogging
Date of birth : 11.05.1991
Mother tongue : Tamil
SELF-APPRAISAL
I hereby declare that the details furnished above are true to the best of my knowledge and
belief. I am sure that, if I am given a chance to be a part of your esteemed concern I will
stand worth to it and work, as per ethics, for the benefit of the institution.
Place: Bengaluru
Date:
Yours faithfully,
(R.Vignesh)