Kulwant Singh provides his curriculum vitae, including contact information, career objective, professional qualifications, educational qualifications, skills and experience. He has over 5 years of experience as an IT Technician for Trigyn Technologies and over 1 year of experience as an Engineer Facilities Management for SITeCos Solutions. His experiences include maintaining local area networks, configuring switches and routers, installing and upgrading various operating systems, and providing IT support.

1. CURRICULUM-VITAE
KULWANT SINGH
405A, Tower-5, Gulmohur Greens (Near Air Force Station Hindan)
Mohan Nagar, Ghaziabad,
Uttar Pradesh (U.P.) – PIN-201007(INDIA)
Contact No. – +91- 9910758355, +91- 9999355886
Email Id: kulwantsingh085@yahoo.co.in , kulwantsingh085@gmail.com
CAREER OBJECTIVE
To perform with best of my abilities as an IT professional in a challenging
atmosphere where I can utilize and enhance my skills and experience with an
opportunity for mutual growth and advancement.
PROFESSIONAL QUALIFICATIONS
• Microsoft Certified IT Professional (MCITP).
• Cisco Certified Network Associate CSCO11889639 (CCNA).
• Certified LINUX Administrator from NSIC Delhi.
• Diploma in Hardware & Networking from JETKING INFOTRAIN LTD
(JCHNP).
EDUCATIONAL QUQLIFICQTION
• Pursuing MBA
• Bachelor of Computer Application (B.C.A)
• SR. SECONDARY SCHOOL EXAM from N.I.O.S.
• SECONDARY SCHOOL from C.B.S.E.

2. SKILLS & EXPERIENCE
TRIGYN Technologies Limited: On United Nations Mission in Sudan (UNMIS) &
South Sudan (UNMISS)
From 08 Dec 2009 to 31 August 2014
IT Technician
Responsibilities:
• Maintenance of Local Area network.
• Configuring of Switches, Routers and NIC cards.
• Upgrading Operating Systems from windows XP to windows 7 along with applications with minimal
downtime to avoid business interruption.
• Design and implementation of systems and network infrastructure for new customer requirements.
• Troubleshooting and providing service support in diagnosing, resolving and repairing IT- related
Hardware and software malfunctions, encompassing workstations and communication
infrastructure.
• Installation, configuration and maintenance of Lotus Client Version 8.5 & Outlook with windows
XP/7 in all the Client`s Machines.
• Installation, configuration and Troubleshooting of various Operating systems like Windows NT 4.0
(Server and Workstation), Windows 9x, Windows 2000 Server, Windows 2003 Advanced Server,
Windows 2008 Server, Windows 2000 Professional, Windows 8 Professional, Windows 7
Professional, Windows Vista, Windows XP.
• Installation of Linux Server and other operating systems of Linux.
• Performing routine data center operations and interact with the clients to resolve the queries, issues
and problems.
• Analyzing error and performance logs and perform corrective action.
• Remote Installation, configuring and maintenance of client’s workstations.
• Operate master consoles in order to monitor the performance of computer systems and networks,
and to coordinate computer network access and use.
• Configure, and test computer hardware, networking software and operating system software.
• Responsible for providing the desktop system administration and support to the network.
• Responsible for Installation and maintenance of Network Printers providing network programming
in support of specific business needs and requirements.
• Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and
optimal network performance.
• Providing specialist skills in supporting and troubleshooting network problems and emergencies.
• Having experience to work on iNeed , HP Openview & other CRM applications.
• RFS (Service Request- Daily Ticketing) creations in iNeed as per user’s requirements or complaints.
• RFS assign to concern Group or Person.
• Work Order Creation for Escalation the RFS for different groups.
• Call escalations on delay in Work Orders or in RFS.
• Imparting training to customer on iNeed.
• Excellent Telephone Manners, having good experience in providing first level support to users over
phone.
• Good Knowledge on management of email accounts and customer support in a Lotus
Notes/Outlook/MS Exchange environment.
• Knowledge and awareness of UMOJA (SAP ERP) & IPSAS, for supporting in iNeed EIDMS
Support System on routine basis.
• Maintenance of V-SAT. Equipments and the dish.
• Maintenance of Servers and Backup of Server Data.
• Handling DHCP, DNS Server for HQ and 5 Team sites Under Juba.

3. • Handling 100 Computers and 150 users in every site.
SITeCos Solutions: On Project ICICI Prudential life Insurance Pvt. Ltd.
From 01 July 2008 to 20Nov 2009
Engineer Facilities Management
Responsibilities:
• Maintenance of Local Area network.
• Configuring of Switches, Routers and NIC cards.
• Maintenance and servicing of Printers, PCs, and Network Equipments.
• Installation of various Operating systems like Windows NT 4.0 (Server and Workstation), Windows
9x, Windows 2000 Server, Windows 2003 Advanced Server, Windows 2000 Professional.
• Installation of Linux Server And other OS of Linux
• Provide first level support to end users for system operation, maintenance, fault Rectification,
Application, User Support and LAN Operation.
• Manage and solve the trouble shooting problems of Software, Hardware and
Company’s Network.
• Maintain inventory and documentation of PC’s, Printers and Network
Equipments and keep them updated.
• Liaison with outside venders and service providers with respect to PCs and
Network related issues.
• Setting up and running day to day activities of the company.
• Imparting training to staff.
ELITE INFOTECH South Campus New Delhi
(Jetking Computer Hardware and Networking institute)
From 16 Jan 2005 T0 30 Jun 2008
Service Engineer
Responsibilities:
• Worked as Incharge of Electronics, Computer Hardware & Networking Lab and also responsible for
Maintenance and Technical support.
• Configure and installation of LAN and maintenance of all peripherals attached to the LAN.
• Configure IP address management.
• Installation of network printer and digital senders.
• Configure DHCP/DNS server on LAN.
• Provide Engineer services related to LAN.
• Imparting training to students in the Institute.
PERSONAL DETAILS
FATHER’S NAME : Shri Yeshbir Singh
GENDER : Male
DATE BIRTH : 09th
Sep. 1985
BLOOD GRP : AB+ve
NATIONALITY : Indian
MARITAL STATUS : Single
LANGUAGES KNOWN : English & Hindi
PASSPORT No. : G6521234

4. VALID UPTO : 10/12/2017
DRIVING LICENCE No : P05022005277974
VALID UPTO. : 04/02/2025
DECLARATION
I, the undersigned, certify that to best of my knowledge and belief, this
resume correctly described me, my qualifications, and my experience. I
understand that any willful misstatement described herein may lead to my
disqualification or dismissal, if engaged.
PLACE :-
DATE :- (KULWANT
SINGH)