1. Curriculum Vitae
Krishna Kumar Choudhray
#40, 4th
Cross, Bohra Colony, E – Mail: - krishnachoudhary102@gmail.com
Gottigere, Bangalore. Mobile No: 09741605962
Pin: - 560083
Career Objective : .
Looking forward for opportunities in where I can improve my academic and professional
Skills and my talent in a highly esteemed organization.
Work Experience: .
Working as a Desktop Support Engineer from 22nd
Sep 2015 to present in Wipro InfoTech through
(Pyramid IT Consulting Private Limited).
• Attending Incidents, based on priorities and closing the same within the SLA.
• Responsible for troubleshooting of all end-user problems, to include problems with end-user
applications, Operating Systems, hardware, network printers, network issue, Desktops &
Laptops,
• Installation and Configuration of Operating system, Win XP & Win 7, Win server 2008.
• Excessive troubleshooting of Mail client problems MS Outlook 2007, 2010.
• Troubleshooting standard software like Adobe Acrobat Reader, WinZip, Mozilla, Internet
Explorer, and Google Chrome
• Maintaining and Troubleshooting Symantec Antivirus
• Migration supporting Windows XP to Windows 7 in client system.
• Installing and troubleshooting MSOffice packages.
• Software and Patch management.
• Installation, configuration and trouble shooting of printers.
• Identify and resolve hardware and software problems as requested.
• Remote troubleshooting the workstations using RDP, MS Lync.
• Troubleshooting incident over the phone and user place.
• Co-ordination with the vendor’s team for spares & consumables.
• Interacting with all the coordination teams for delivering high quality support to achieve
business targets.
Project Intern at NIIT Dhanbad from 02nd
December 2013 to 31st
December 2014 as a
IT Support Engineer.
• OS installation like windows 7, windows 8.1, windows 10, windows server 2008.
• Software installation like MS office, MS Visio, Microsoft visual studio, MS Project.
MS SQL 2005, 2008, Oracle, Microsoft .NET framework, Python.
• MS Outlook configuration and troubleshooting 2007, 2010, 2013
• Installation, configuration and trouble shooting of printers
• Hardware support like system and laptop HDD, RAM replacement also upgrade.
• Network support like network port check also cabling in server room.
• Co-ordination with the vendor’s team for spares & consumables.

2. IT Exposure .
• Packages : -MS Office package
• Hardware Skills: - Software Installation & Troubleshooting.
• Network Skills: - Network Configuration & Troubleshooting.
• Operating System : - Windows XP, Windows Vista, Windows 7,8,Server 2008
• Knowledge of Active Directory, DHCP and DNS
• Assigning NTFS Share and Security permissions
• Managing User Accounts and Groups
• Configuring group policy settings
• Hands-on windows related software utilities.
• Implement data security, perform backups and restore tests
• Team Viewer 9, 10, VMware player.
• Internet Technology
Academic Qualification: .
• BCA From SMU University in the year 2012 with 1st Class
• 12th
From J.A.C Ranchi in the year 2009 with 3rd
Class
• 10th
From J.A.C Ranchi in the year 2006 with 2nd
Class
• Diploma in .Net Technology from NIIT in the year 2014.
• N+ From Jetking in the year 2016
Interpersonal Skills: .
• Self-Motivate.
• Hard Working & Dedicate towards work.
• Good Communication & written skill.
Personal Profile: .
Name : Krishna Kumar Choudhary
Father’s name : Nawal Kishor Choudhary
Date of birth : 05-06-1991
Nationality : Indian
Gender : Male
Marital Status : Single
Language Known : English, Hindi.
Passport Number : K5494697
Hobbies : Watching TV, Browsing Internet.
Declaration: .
I hereby declare that all the information furnished by me is true to the best of my knowledge.
Date: Signature:
Place: Bangalore