Kumar Soumil is a middle management professional with over 9 years of experience in retail operations and customer service. He is currently working as a Department Manager at Infiniti Retail Ltd at Indira Gandhi International Airport Terminal 3, where he is responsible for customer service, people management, store processes and performance, in-store merchandising, and planning and executing promotions. Previously, he has worked for Bharti Retail Ltd as a Senior Executive Operations and for other retailers like UCB, Shoppers Stop, and Koutons in various roles. He holds a Post Graduate Diploma in Retail Management and has received several awards and appreciation certificates for his work over the years.