Anupam Sharma is seeking managerial roles in sales and business development with a growth-oriented organization in Indore. He has 14 years of experience in sales, administration, business development, technical operations, product launches, promotions, and reporting. He is an IRCA-approved lead auditor with experience managing sales teams, acquiring new clients, developing business strategies, and ensuring targets are met. He has helped various organizations increase revenue, market coverage, and customer satisfaction through his initiatives.

1. ANUPAM SHARMA
Mobile: 09893482082~ E-Mail: anupams1831@gmail.com
JOB OBJECTIVE
Seeking managerial assignments in Sales and Business Development with a growth oriented organization in Indore
PROFILE SUMMARY
•••• IRCA approved Lead Auditor with nearly 14 years of experience in Sales & Administration, Business Development, Technical
Operations, Products Launch & Promotions and MIS & Reports
• Deft in arranging Certification & Training Programs of different standards of ISO
• Distinction of serving as Auditor QMS
• A keen planner, strategist and implementer with deftness in devising and implementing strategies aimed at ensuring
effectiveness of operations, realization of sales & business promotion targets, with key focus on ROI
• Experience in organizing various promotional activities/ events and escalating business, profitability and market coverage
for post-paid connections, mobile sets, etc.
• Establishing alliances with financially strong and reliable channel partners for deeper penetration in different regions
• Successfully incorporated nearly 180 new clients and achieved 100% target while working with Intertek Moody, Indore
• Goal oriented and adaptable person and possess good communication skills
CORE COMPETENCIES
Sales & Marketing
• Managing sales and marketing operations of Mobile Handsets and ensuring accomplishment of set business targets
• Successfully meeting the ever-increasing competition from organized and unorganized structures
Marketing & Business Development
• Building brand focus in conjunction with operational requirements and ensuring maximum brand visibility and capturing
optimum market shares
• Monitoring competitor activities & devising effective counter measures for ensuring maximum brand visibility & optimum
market shares for Mobile Handsets
Technical Support/ Service Operations
• Handling service operations with view of maintaining minimum Turn-around-Time as well as conducting various Technical
Seminars / Customer meets to generate customer loyalty
• Conceptualising and executing strategies to optimise CRM operations within all functions of the organisation to meet TAT’s
promised & ensure qualitative response to customers
Team Management
• Conducting training and conducting various sessions to team members to enhance their knowledge about the product &
Services
• Managing & monitoring the performance of teams, maintaining shift statistics to ensure efficiency in process operations and
meeting of individual & group targets
ORGANISATIONAL EXPERIENCE
Since July’16: IRQS, Indore (A Division of IRCLASS Systems and Solutions Private Limited)
Designated as Senior Assessor Company globally known as IRQS. www.irqs.co.in/
Role:
• Getting in touch with industrial / service sector for arranging Certification & Training Programs of different standards of ISO
for the growth of the company
• Approaching new consultants for getting new enquiries about the products with a team of 5 members
• Providing man days in audits as Auditor QMS Clients audits
• Informing the customer about the quality and efficiency of the dealership's service operations
• Analyzing the customer requirements, problems and providing solutions for the same
• Conceptualising and effectuating sales campaigns and promotions for products like ISO Certifications & Trainings of 9001
(QMS), 14001(EMS), 18001(OHSAS), 22000(FSMS), ISO TS 16949, 27001(ISMS), HACCP, 50001(EnMS), etc.
• Working on cost estimations as per the client’s needs to retain customers and improve rates

2. Highlights:
• Successfully increasing new clients through direct approach
• Played a key role in handling M.P & C.G, Rajasthan and some part of Maharashtra area by establishing clients & consultants
for business development
• Significantly took unique initiative taken to improve customer satisfaction level continuous meeting, transaction fast-forward
presentation
Since Jan’07 to May’16: Intertek Moody, Indore (Moody International Certification India Limited)
Last designated as Manager BD Company globally known as Intertek Plc. www.intertek.com
Growth Path:
Jan’07- Sep’10 Assistant Manager BD
Since Sep’10 to May’16 Manager BD
Role:
• Getting in touch with industrial / service sector for arranging Certification & Training Programs of different standards of ISO
for the growth of the company
• Approached new consultants for getting new enquiries about the products with a team of 5 members
• Prepared various MIS & reports for the branch like (daily activities in tracking Sheet, work in process, pipeline, Accounts etc.)
• Provided man days in audits as Auditor QMS Clients audits
• Informing the customer about the quality and efficiency of the dealership's service operations
• Analyzed the customer requirements, problems and providing solutions for the same
• Conceptualizing and effectuating sales campaigns and promotions for products like ISO Certifications & Trainings of 9001
(QMS), 14001(EMS), 18001(OHSAS), 22000(FSMS), 27001(ISMS), HACCP, 50001(EnMS), etc.
• Working on cost estimations as per the client’s needs to retain customers and improve rates
• Additionally capability of Tendering, searching in different sectors with help of search portals & Participating all India basis.
Highlights:
• Successfully increased new clients from 70 to nearly 250 through direct approach
• Consistently achieved 40% revenue growth and 100% target in one year
• Played a key role in handling M.P & C.G. area by establishing clients & consultants for business development
• Secured Employee of the Month Award for achieving given sales figure and target in 2008
• Significantly took unique initiative taken to improve customer satisfaction level continuous meeting, transaction fast-forward
presentation
• Involved in any major alliances / partnerships (relationships with consultants in respective areas)
Dec’04-Jan’07 Motorola India Pvt. Ltd., Indore & respective up-country (Mobile Handsets)
Last designated as Team Leader
Growth Path:
Dec’04-Dec’05 Senior Sales Executive (Channel Sales) (Distributor for Motorola handsets)
Dec’05- Jan’07 Team Leader
Highlights:
• Established area distributors, sub-distributors and primitive counters for increasing the sale of mobiles
• Launched Motorola Mobile Handsets in Indore region
• Organized and conducted many presentations, product launch & contests for increasing the product reach in the market
Aug’02-Sep’04 Reliance Telecom, Indore as Senior Sales Representative-Post-paid (Channel sales)
Role:
• Established post-paid connections in M.P market with a team of 05 members
• Organized classroom trainings for team members to make them aware about network & functions of mobile
Highlights:
• Successfully achieved sales target for every quarter (some Quarters 1000 connections)
• Received Top-Gun Award from RTL

3. CERTIFICATIONS
• IRCA approved Lead Auditor Course QMS 9001:2008 in 2009
• IQA Internal Auditor Course QMS 9001:2000 in 2008
EDUCATION
Diploma in Computer Management from NIIT Institute, Indore in 1997
B.Sc. from Govt. P.G. College, Guna, M.P, Jiwaji University in 1995
IT SKILLS
• Well versed with Microsoft Office and Internet Applications/ Mobile Apps.
PERSONAL DETAILS
Date of Birth: 18
th
August 1972
Languages known: English and Hindi
Permanent Address: 34/B4, Anmol Point, Gokul Nagar, Bicholi Hapsi Kanadia Road By-pass, Indore-452001, MP
LinkedIn: in.linkedin.com/pub/anupam-sharma/31/673/996/
Skype: anupams1831
Google Talk: anupams1831