The document outlines the 11 step process of conducting research: 1) Formulating the research problem, 2) Conducting an extensive literature review, 3) Developing working hypotheses, 4) Preparing the research design, 5) Determining the sample design, 6) Collecting data, 7) Executing the project, 8) Analyzing the data, 9) Testing hypotheses, 10) Drawing generalizations and interpretations, and 11) Preparing the report. The key aspects of each step, such as developing hypotheses, determining sample size and methods of data collection are also described.