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Reinforcing the Role of 
the Library 
Communicating Value, Increasing Access and 
Knowledge 
Elliot Hermann, VP Sales Operations & Strategy 
NPG/Palgrave Macmillan 
e.hermann@us.nature.com
Efficient Market Hypothesis 
In finance, the efficient-market hypothesis (EMH) asserts 
that financial markets are "informationally efficient". In 
consequence of this, one cannot consistently achieve returns in 
excess of average market returns on a risk-adjusted basis, given 
the information available at the time the investment is made. 
Source: Wikipedia
Is the Librarian/Publisher 
Marketplace Informationally Efficient? 
 Bound by the Big Deal 
 Researcher biases/favorites 
 Budget Limitations/Staffing 
 Use of agents/resellers as middlemen 
 Aversion to doing the analysis required 
 Absence of a universally agreed upon “currency”
How do librarians determine value? 
Cost 
Rental 
Access 
(e.g. 
Readcube; 
DeepDyve 
Publisher 
bulk article 
purchases 
Get It Now Document 
Delivery 
Interlibrary 
Loan 
But where do subscriptions fall? 
Subscription 
CPD? 
Subscription 
CPD? 
But…librarians need to also factor in 
 Absolute cost 
 Speed of delivery 
 Overall demand 
 Acceptability of restrictions 
 Will they need to purchase the content again?
ReadCube Access at the U of Utah 
 Beginning of 2012 ReadCube approached the University of 
Utah and NPG to participate in the development of ReadCube 
access 
 Two price points were created for a pilot study where no 
articles could be printed, and all articles could only be 
downloaded to a PC with the Readcube application installed 
 Article rental at $2.99 (article could only be read with the 
ReadCube software within 48 hours) 
 Purchase tier at $7.99 (available indefinitely) 
 At the time of the trial Utah held site licenses to 79 of the 
108 journals available from NPG 
 The trial ran for one academic year with approximately 1,320 
participants 
 Before the trial the library was concerned with runaway 
usage/cost for nonsubscribed journals 
 Overall conclusion: ReadCube access was found to be more 
cost effective than subscription, pay per view, or ILL for two 
NPG journals which the library had demand for but not 
enough to justify a site license subscription.
How can we work together to 
determine and establish value? 
 Cost per Download 
 Cost per Citation (Bergstrom study PNAS) 
 Local citations 
 Author submissions/affiliations 
 Access Denied Stats 
 Altmetrics 
 Customized solutions – e.g. Nature.com Complete
Reinforcing the Role of 
the Library 
Communicating Value, Increasing Access and 
Knowledge 
Jill Emery, Collection Development Librarian 
Portland State University 
jemery@pdx.edu
Three C’s 
 Collaboration 
 Content 
 Connections 
Photo is from the Forest History Society 
Photograph Collection 4 April 1940
Collaboration 
 Librarians & 
Publishers are 
complimentary 
 Both are invested in 
the success of 
authored content 
 Both agree the 
production of quality 
academic content 
carries a cost Beer photo taken by Mike Gifford 17 
November 2013
Consortium Stories 
 Librarians leverage 
the crowd 
 Publishers gain 
markets 
 Pilots can be tried 
across multiple 
institutions
Content 
 Librarians and 
publishers are 
invested in the 
success of authored 
content 
 Both agree the 
production of quality 
academic content 
carries cost; at issue, 
usually, is the cost 
point 
Untitled by mfcorwin taken 26 
November 2006
Connections 
 Librarians help add 
context to quality 
content 
 Librarians expand on 
the metadata of 
content 
 Librarians and 
publishers partner to 
make sure standards 
employed 
Connections taken by Chrissy H 21 July 
2010
Conclusion 
 Publishers & Librarians 
are enmeshed in the 
scholarly 
communication network 
 We continue to 
experiment with ways 
to move forward that is 
affordable for all of us 
 For the success of the 
academy, we must 
continue to work 
together to insure 
quality is maintained 
Co-authorship network map of physicians 
publishing on hepatitis C by Andy Lamb 15 
December 2012
Reinforcing the Role of 
the Library 
Communicating Value, Increasing Access and 
Knowledge 
Maggie Farrell 
Dean of Libraries, University of Wyoming 
farrell@uwyo.edu
University Perspective 
 Budget Pressures 
 Parental & Society Expectations 
 Research Competition 
 Research Relevance
Role of Academic Libraries 
 Research Collections 
 Research Services 
 Instruction on Research Skills 
 Scholarly Repositories 
 Digital Collections 
 Data Management 
 Usage Data
Metrics 
 Simplistic usage 
 Future: 
 Link metrics to collection purchases 
 Link metrics to collection impact 
 Link metrics to value 
 Link metrics to university pressures
Discussion 
 How can publishers and librarians collaborate 
more? 
 How do we position ourselves as partners rather 
than buyers/sellers? 
 How can publishers help meet library needs?
References 
Ahtola, A. A. (2002). How to evaluate and measure the impact of the library’s collection on the learning 
outcome? IFLA. 
http://archive.ifla.org/VII/s2/conf/ahtola.pdf 
Association of College and Research Libraries. (2010). Value of Academic Libraries: A Comprehensive 
Research Review and Report. Researched by Megan Oakleaf. Chicago: Association of College and 
Research Libraries. 
http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf 
Bosch, S. (2005). Buy, build, or lease: Managing serials for scholarly communications. Serials Review, 
31(2), 107-115. 
Retrieved from http://search.proquest.com/docview/57624002?accountid=14793 
Lown, C. (2009). “Are You Worth It? What Return on Investment Can and Can’t Tell You About Your 
Library” In the Library with the Leadpipe. April 1, 2009. 
Retrieved from http://www.inthelibrarywiththeleadpipe.org/2009/are-you-worth-it-what-return-on-investment/ 
Luther, J. (2008). University Investment in the Library: What’s the Return? A Case Study at the University 
of Illinois at Urbana-Champaign. Library Connect White Paper no. 1. San Diego: Elsevier. 
Retrieved from http://libraryconnect.elsevier.com/whitepapers/0108/lcwp010801.html
References 
Mays, R., et. al (2010). “Lib-Value: Measuring Value and Return on Investment of Academic Libraries.” 
Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC, no. 271 (August 2010): 36– 
40. http://www.arl.org/resources/pubs/rli/archive/rli271.shtml 
Piternick, A. B. (1990, Summer). Decision factors favoring the use of online sources for providing 
information. RQ, 29(4), 534+. 
Retrievedfromhttp://go.galegroup.com/ps/i.do?id=GALE%7CA9180045&v=2.1&u=wylrc_uwyoming&it=r&p 
=AONE&sw=w&asid=d598eb8566e00c0e64ef4ec35c341783 
Stern, D. (2010). EBooks from institutional to consortial considerations. Online, 34(3), 29-35. 
Retrieved from http://search.proquest.com/docview/742889783?accountid=14793 
Tennant, R. (2000). Beg, buy, borrow, license, or steal. Library Journal, 125(11), 30. 
Retrieved from http://search.proquest.com/docview/57464299?accountid=14793 
Tenopir, C. et. al (2010). University Investment in the Library, Phase II: An International Study of the 
Library Value to the Grant Process. Connect White Paper no. 2. San Diego: Elsevier. 
Retrieved from http://libraryconnect.elsevier.com/university-investment-library-phase-ii-international-study- 
librarys-value-grants-process-2010 
(2012) Scholarly eBooks: Understanding the Return on Investment for Libraries. Springer Publishing. 
Retrieved from http://www.pcgplus.com/wp-content/uploads/2013/03/RoI-Whitepaper- 
Brochurer_eBooks4_US.pdf

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Reinforcing the Role of the Library: Communicating Value, Increasing Access and Knowledge

  • 1. Reinforcing the Role of the Library Communicating Value, Increasing Access and Knowledge Elliot Hermann, VP Sales Operations & Strategy NPG/Palgrave Macmillan e.hermann@us.nature.com
  • 2. Efficient Market Hypothesis In finance, the efficient-market hypothesis (EMH) asserts that financial markets are "informationally efficient". In consequence of this, one cannot consistently achieve returns in excess of average market returns on a risk-adjusted basis, given the information available at the time the investment is made. Source: Wikipedia
  • 3. Is the Librarian/Publisher Marketplace Informationally Efficient?  Bound by the Big Deal  Researcher biases/favorites  Budget Limitations/Staffing  Use of agents/resellers as middlemen  Aversion to doing the analysis required  Absence of a universally agreed upon “currency”
  • 4. How do librarians determine value? Cost Rental Access (e.g. Readcube; DeepDyve Publisher bulk article purchases Get It Now Document Delivery Interlibrary Loan But where do subscriptions fall? Subscription CPD? Subscription CPD? But…librarians need to also factor in  Absolute cost  Speed of delivery  Overall demand  Acceptability of restrictions  Will they need to purchase the content again?
  • 5. ReadCube Access at the U of Utah  Beginning of 2012 ReadCube approached the University of Utah and NPG to participate in the development of ReadCube access  Two price points were created for a pilot study where no articles could be printed, and all articles could only be downloaded to a PC with the Readcube application installed  Article rental at $2.99 (article could only be read with the ReadCube software within 48 hours)  Purchase tier at $7.99 (available indefinitely)  At the time of the trial Utah held site licenses to 79 of the 108 journals available from NPG  The trial ran for one academic year with approximately 1,320 participants  Before the trial the library was concerned with runaway usage/cost for nonsubscribed journals  Overall conclusion: ReadCube access was found to be more cost effective than subscription, pay per view, or ILL for two NPG journals which the library had demand for but not enough to justify a site license subscription.
  • 6. How can we work together to determine and establish value?  Cost per Download  Cost per Citation (Bergstrom study PNAS)  Local citations  Author submissions/affiliations  Access Denied Stats  Altmetrics  Customized solutions – e.g. Nature.com Complete
  • 7. Reinforcing the Role of the Library Communicating Value, Increasing Access and Knowledge Jill Emery, Collection Development Librarian Portland State University jemery@pdx.edu
  • 8. Three C’s  Collaboration  Content  Connections Photo is from the Forest History Society Photograph Collection 4 April 1940
  • 9. Collaboration  Librarians & Publishers are complimentary  Both are invested in the success of authored content  Both agree the production of quality academic content carries a cost Beer photo taken by Mike Gifford 17 November 2013
  • 10. Consortium Stories  Librarians leverage the crowd  Publishers gain markets  Pilots can be tried across multiple institutions
  • 11. Content  Librarians and publishers are invested in the success of authored content  Both agree the production of quality academic content carries cost; at issue, usually, is the cost point Untitled by mfcorwin taken 26 November 2006
  • 12. Connections  Librarians help add context to quality content  Librarians expand on the metadata of content  Librarians and publishers partner to make sure standards employed Connections taken by Chrissy H 21 July 2010
  • 13. Conclusion  Publishers & Librarians are enmeshed in the scholarly communication network  We continue to experiment with ways to move forward that is affordable for all of us  For the success of the academy, we must continue to work together to insure quality is maintained Co-authorship network map of physicians publishing on hepatitis C by Andy Lamb 15 December 2012
  • 14. Reinforcing the Role of the Library Communicating Value, Increasing Access and Knowledge Maggie Farrell Dean of Libraries, University of Wyoming farrell@uwyo.edu
  • 15. University Perspective  Budget Pressures  Parental & Society Expectations  Research Competition  Research Relevance
  • 16. Role of Academic Libraries  Research Collections  Research Services  Instruction on Research Skills  Scholarly Repositories  Digital Collections  Data Management  Usage Data
  • 17. Metrics  Simplistic usage  Future:  Link metrics to collection purchases  Link metrics to collection impact  Link metrics to value  Link metrics to university pressures
  • 18. Discussion  How can publishers and librarians collaborate more?  How do we position ourselves as partners rather than buyers/sellers?  How can publishers help meet library needs?
  • 19. References Ahtola, A. A. (2002). How to evaluate and measure the impact of the library’s collection on the learning outcome? IFLA. http://archive.ifla.org/VII/s2/conf/ahtola.pdf Association of College and Research Libraries. (2010). Value of Academic Libraries: A Comprehensive Research Review and Report. Researched by Megan Oakleaf. Chicago: Association of College and Research Libraries. http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/val_report.pdf Bosch, S. (2005). Buy, build, or lease: Managing serials for scholarly communications. Serials Review, 31(2), 107-115. Retrieved from http://search.proquest.com/docview/57624002?accountid=14793 Lown, C. (2009). “Are You Worth It? What Return on Investment Can and Can’t Tell You About Your Library” In the Library with the Leadpipe. April 1, 2009. Retrieved from http://www.inthelibrarywiththeleadpipe.org/2009/are-you-worth-it-what-return-on-investment/ Luther, J. (2008). University Investment in the Library: What’s the Return? A Case Study at the University of Illinois at Urbana-Champaign. Library Connect White Paper no. 1. San Diego: Elsevier. Retrieved from http://libraryconnect.elsevier.com/whitepapers/0108/lcwp010801.html
  • 20. References Mays, R., et. al (2010). “Lib-Value: Measuring Value and Return on Investment of Academic Libraries.” Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC, no. 271 (August 2010): 36– 40. http://www.arl.org/resources/pubs/rli/archive/rli271.shtml Piternick, A. B. (1990, Summer). Decision factors favoring the use of online sources for providing information. RQ, 29(4), 534+. Retrievedfromhttp://go.galegroup.com/ps/i.do?id=GALE%7CA9180045&v=2.1&u=wylrc_uwyoming&it=r&p =AONE&sw=w&asid=d598eb8566e00c0e64ef4ec35c341783 Stern, D. (2010). EBooks from institutional to consortial considerations. Online, 34(3), 29-35. Retrieved from http://search.proquest.com/docview/742889783?accountid=14793 Tennant, R. (2000). Beg, buy, borrow, license, or steal. Library Journal, 125(11), 30. Retrieved from http://search.proquest.com/docview/57464299?accountid=14793 Tenopir, C. et. al (2010). University Investment in the Library, Phase II: An International Study of the Library Value to the Grant Process. Connect White Paper no. 2. San Diego: Elsevier. Retrieved from http://libraryconnect.elsevier.com/university-investment-library-phase-ii-international-study- librarys-value-grants-process-2010 (2012) Scholarly eBooks: Understanding the Return on Investment for Libraries. Springer Publishing. Retrieved from http://www.pcgplus.com/wp-content/uploads/2013/03/RoI-Whitepaper- Brochurer_eBooks4_US.pdf