Venturing from the “Back Room”: Do Technical Services Librarians have a Role in Information Literacy?


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Alejandra Nann (speaker), Laura Turner (speaker)

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  • Poll Title: How do you make time for Information Literacy?

  • Poll Title: How do you make time for information Literacy?
  • Venturing from the “Back Room”: Do Technical Services Librarians have a Role in Information Literacy?

    1. 1. Venturing from the “Back Room”: Do Technical Services Librarians have a Role in Information Literacy? Presented by: Laura Turner and Alejandra Nann
    2. 2. Who we are . . .  From Copley Library Technical Services Department  Our library:     Collection is roughly 500K volumes Materials budget is $2.2 million 14 Librarians (3 in Technical Services) 14 support staff (4 in Technical Services)  At University of San Diego  A mid-size private university, strong in liberal arts  7,500 FTE (graduate & undergraduate)  Involved in our library’s information literacy efforts and other public services initiatives
    3. 3. Today’s Learning Outcomes for Participants  Understand how technical services librarians can contribute to information literacy (IL)  Recognize vocabulary and concepts of IL  List ways to follow trends in IL  Identify two kinds of IL learning activities  Define ways to assess your impact in IL teaching
    4. 4. . . . a pre-test!!!
    5. 5. When was the term “back room” first applied to Technical Services?? Way, Way Back? Not too recently? Way Back? Um, a few years ago?
    6. 6. Was it . . . . . . in the scrolls of Ancient Egypt?
    7. 7. Or Perhaps . . . activity#!/photo/dr-s-r-ranganathan-with-five?context=user . . . as Ranganathan’s lesser-known sixth Law of Librarianship?
    8. 8. Maybe it was . . . -your-social-media-output-just-blah-blah-blah-.html . . . embedded in LCRI 22.1B?
    9. 9. Or are you thinking it’s . . . . . . one of those FRBR manifestation thingies?
    10. 10. NO! But as you will see, information literacy is all about helping the student “get it”, and active IL activities ARE a big part of that.
    11. 11. Is there still a “back room” mentality in Technical Services?  Within our own department?  Beyond the department?  What drives the mentality?
    12. 12. . . . but does it have to? -in-cyprus-it-got-no-mention-on-patriarchia-ru-or-any-major-russian-media-source/01-bass-drum
    13. 13. Some reasons for entering the conversation . . .  IL is affecting the curricular course at the institutional- level through accreditation  We’re already doing more / we have the expertise  We are in the heart of the providers’ conversations this week!
    14. 14. So…what is IL? An information literate student recognizes when information is needed and has the ability to locate, evaluate, and use it in an ethical manner. -Information Literacy Committee (2012)
    15. 15. Why should we care?  Our work reflects what we know and what we don’t know  Must understand our patrons and their needs  Help discover trends for collection development
    16. 16. Why should we be part of it?  ACRL Information Literacy Competency Standards for High Education approved January 18,2000—UNDER CONSTRUCTION  USD is revising Core Curriculum  WASC Accreditation-Western Association of Schools and Colleges
    17. 17. Active Learning Technique  Cephalonian Method  Developed by librarians and Cardiff University in 2002 for a library orientation  Based on the tourist trade in Cephalonia, Greece  Engages users on a different level
    18. 18. Let’s Begin! I really enjoy singing the ABC’s, but there is something about ABCD that rings a bell. Is there such thing as the ABCD Method in Information Literacy?
    19. 19. ABCD Method  Audience (Learner)  Behavior (task)  Conditions (situation)  Degree (standard or criteria)
    20. 20. Next question… Does G, O, ELO’s stand for Go Electric Light Orchestra or is it another wacky acronym librarians came up with?
    21. 21. G, O, and ELO’s  Goals  Objectives  Expected Learning Outcome  The use of the ABCD method helps remind you of the 4 parts of the ELO  Example: After a one-shot, all students will be able to cite 2 resources with 100% accuracy.
    22. 22. Next question… Are there any programs I can use to prepare my instruction or workshop?
    23. 23. 6 Step Program Planning Cycle  ID/Recognize need  Describe and analyze  Develop G, O, ELO’s  Select and describe appropriate instructional methods/materials  Implement Instruction  Evaluate and revise
    24. 24. Relating our professional role to IL • Find the right item at the right price with the right turnaround time. • The record has to match our item or it’s just NOT the same! Acquisitions Electronic Resources •“What exactly are you trying to do that you can’t seem to do?” Cataloging Authority Control • Which Stephen King are we talking about?
    25. 25. Getting our Public Services peers to include us in IL  Be involved in the training  Review ACRL’s latest discussion  Demonstrate your interest and expertise at your library in the outcomes for the user
    26. 26. Finding time…but how? • Poll Everywhere • Create a question and students can answer through laptop, smart phone, or tablet • Answers can be open-ended or multiple choice
    27. 27. How do I stay informed?  Listservs  Workshops  Webinars  Forums  Find a reference librarian to guide you
    28. 28. Anything else I should know about my new role in information literacy? Don’t forget to assess your efforts!!! assessmentsdo-you-assess-science.html
    29. 29. How to assess?  Start with measurable goals  Find out what tools are used in your library  Look into other possible tools – statistics, pre- and post-tests, 1-minute post-session papers, project rubrics, e-portfolios
    30. 30. “What is your main unanswered question” about this presentation? -from Esther Grassian, IL Consultant and Lecturer
    31. 31. Bibliography Assessment primer: goals, objectives and outcomes. (2012). Retrieved from Banush, D. (2008). Stepping out: The expanding role of catalogers in academic libraries and academic institutions. Cataloging & Classification Quarterly, 45(3), 81-90. Bechtel, J. M. (1986). Conversation, a new paradigm for librarianship?. College and Research Libraries, 47(3), 219-24. Cimbala, D. J. (1988). Technical services in the mission of the library: The “Back Room" performers. Journal of Library Administration, 9(1), 7-12. Folsom, S. L. (2000). Out of the nest: the cataloger in a public services role. Library Collections, Acquisitions, and Technical Services, 24(1), 65-71.
    32. 32. Bibliography Cont. Intner, S. B. (1993). The re-professionalization of cataloging. Technicalities, 13, 6-8. Oxnevad, S. (2011). The Blooming Orange. Cool tools for the 21st century learner. Retrieved from Pausch, L. M., & Koch, J. (1981). "Technical Services librarians in library instruction." Libri, 31(1), 198-204. Wells, V. (2013). Revising the cephalonian method. ACRLog. Retrieved from
    33. 33. Laura Turner Alejandra Nann