1. Reginald Jones
2442 Elvans Rd SE Washington,DC 20020
Home: 202.520.5745 Cell:202.423.5395
E-mail:Jones.Lreginald@gmail.com
SYNOPSIS: Experience in customer service,sales,ITservices and warehouse. Looking to utilizemy current
skills whileenhancingmy professional growth.
SKILLS
Software: MicrosoftOfficeSuite 2000, 2003,2007,& 2010 (Access, Excel, PowerPoint, Word);
MicrosoftWindows OperatingSystems 2000,XP, Vista and Windows 7; Norton Ghost; installing
drivers;SharePoint,and basic HTML.
Hardware: Cisco ITEssentials (PC softwareand hardware); HP desktops & laptops;Dell desktops &
laptops;Lenovo ThinkPad laptops;HP printers;general computer builds and repairs;hardware
installationsand swaps.
Networking: General networking experience (runningcables,troubleshootingconnections,
activatingport.
Costumer Focus: Placea high priority on servingall customers,anticipates and responds to needs
of others, followup until needs are met, and demonstrates excellent oral and written
communication skills.
PROFESSIONAL EXPERIENCE
Administrative Assistant; GAN Restoration Services (Contract)
01/2015-07/2016;Washington, DC
Provided administrativeand services viacomputer as assigned projects on the weekly basis.
Maintained employees work scheduleand updated work orders daily.
Maintained weekly payroll and services customers via phonewhen needed.
Provided additional customer serviceto residents when needed.
Desktop Support; Freddie Mac (Internship)
06/2014-12/2014;McLean, VA
Completed an average of 20 It servicetickets daily.
Assisted staff and management as needed with computer issues daily.
Cashier/Receiver; CVS
09/2013-06/2014;Washington, DC
Stock/bulk and conducted inventory daily.
Provided customer service,cashier as instructed and maintain cleanliness of storedaily.
Auditor; RGIS
09/2012-09/2013;Woodbridge, VA
Conducted inventory on over 9,000 pieces of merchandisedaily a variety of companies by using
the RM-1 machinewhich helped the team to finish all stores in a timely manner whilealso
increasingour national ranking.
EDUCATION
Great Onyx Job Corps Center; Certified in CompTIA A+ & IC3; Mammoth Cave, KY 08/2015-02-2016
Room Leader, Cashier, SGA Member and Rec Assistant
Student of the month for September and November
