This document provides information about Reshier Daikes A. Nudalo, including personal details like name, date of birth, address, contact information. It lists his work experience as a Service Desk Business Analyst and IT Support Engineer, and includes details about his education and skills. References are also provided.

1. R E S H I E R D A I K E S N U D A L O
S E RV ICE DE S K B US INE S S A NA LY S T
Name
Reshier Daikes A. Nudalo
Date of Birth
December 11, 1990
Address
454 Blk. Welfare Ville Compound,
Mandaluyong City,
Metro Manila,
1550
Phone
0918 366 9779
Email
rd.nudalo@yahoo.com.ph
Dedicated and enthusiastic IT Support
Engineer w ith over two years
experience of providing exceptional
user support and resolve critical
operational issues. Experience includes
security, remote connect, field support
and after hour support for classified
materials and communications.
Also a self-motivated individualw ith
excellent teamw orkskills combined w ith
the discipline to w orkextremely wellon
his ow n if required.
P R O F I L E
E D U C A T I O N
2013 - Present
2012 - 2012
2011 - 2011
Retail Software Associates Corp.
SERVICE DESK BUSINESS ANALYST
Talking to staff or clients through a series of action, either face to face
or over the telephone to help set up systems or resolve Issues.
Troubleshooting systemand netw orkproblems and diagnosing and
solving hardw are or software faults.
Professional
*Microsoft Dynamics NAV 2005 and 2013
*SQL, Java, C++ and Ruby
*Hardw are and Software Support
*Installation of OS, Microsoft server, AD, DHCP,
DNS and Database Administrator
*Re-imaging and POS Localization
Rizal Technological University
Bachelor of Science in Computer Engineering
2007 – 2012
2003 - 2007
facebook.com/rdnudalo
@rdnudalo
ph.linkedin.com/in/rd-nudalo
R E F E R E N C E S
Charmaince Canete
POS Team Lead.
T: 0917 567 2988
E XP E R I E N C E
S O C I A L
Andres Bonifacio Integrated School
Coca Cola FEMSA Philippines Inc.
System Implementer/Data Specialist
Assisting in setting-up software systemof the company for the users.
And observing the w ays in w hich the equipment are run in the company
and making sure that all client particularities are achieved.
SPi Global CRM Inc.
IT Specialist/OJT
Read technical manuals, confer with users, and conduct computer
diagnostics to investigate and resolve problems and provide technical
assistance and support.
P R O F E S S I O N A L
S T A T E M E N T
Ryan Reyes
Softw are Engineering Analyst
T: 0915 127 6665
Mark Anthony Delos Santos
IT Technical Support
T: 0920 240 7687
Rose Marie Leonen Evasco
Softw are Engineer
T: 0917 892 0931
S K I L L S
Personal
*Adaptable
*Perseverance
*Practical
*Punctual