Joseph Luong is seeking a position as an IT professional or network administrator offering challenging work and career advancement. He has over 10 years of experience in various IT roles including as an IT technician for Dell and IBM, an electronic technician assembling circuit boards, and an IT technician for Northern Virginia Community College where he supported desktops, laptops, and networking equipment. Luong has an associate's degree in information technology and network administration and holds several IT certifications including CompTIA A+, Network+, and Security+.

1. JOSEPH LUONG
5510 Kevin Court, Springfield, VA 22151
[Cell Ph] 571.326.7107 / [Email] aiquan_luong@yahoo.com
OBJECTIVE
To demonstrate and enhance my expertise as an IT Professional and Network Administrator in
a position offering challenging assignments and responsibilities, with an opportunity for career
advancements.
PROFESSIONAL EXPERIENCE
Worldwide TechServices & DanTech Services, Inc. (Worldwide) 3/15 to Present
IT Technician (working onsite for Dell and IBM)
Diagnoses and troubleshoots computer systems and printers; replaces motherboards (Desktops
& Laptops), DC ports, hard drives, etc.
MicroProbes Inc. (Gaithersburg, MD) 2011 — 2013
Production Technician
Following company design sheets, applied comprehensive knowledge and assembly of multi-
task electrode arrays and deep brain electrodes, as well as other sophisticated microelectrode
design and fabrication products. This detail-oriented position required a firm grasp of multi-
tasking; flawless soldering, forceps, and other small hand tools skills; Bench Top Assembly;
tremendous hand/eye coordination; and manual dexterity.
Terabeam Wireless, Inc. (Falls Church, VA) 2009 — 2011
Electronic Technician
 Read and assembled products from Auto CAD Software and assembly V-pop, T-pop, USB,
and Amp
 Inserted and soldered surface mount components to printed circuit boards, accessories. and
cables
 Fabricated, soldered and assembled multi-pin, interface cable harnesses
 Utilized crimping, hand, and hot air soldering skills and techniques in systems integration
 Performed microscopic analysis and product continuity testing before releasing to shipping
department
 Operated and maintained equipment and chemicals used to produce printed circuit boards
 Organized and distributed electronic parts from stockroom supply
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2. Northern Virginia Community College (Annandale, VA) 2003 — 2009
IT Technician
 Performed a variety of IT and networking tasks. Interacted with the end users/clients,
as well as other IT employees in a team environment.
 Established, maintained, upgraded, troubleshot and repaired Desktops, Laptops,
Tablets, and iPad’s
 Diagnosed PC and Server hardware/software problems
 Connected and diagnosed PC/PC networking via Hubs, Modems, Routers,
Gateways and Switches; and Home Security Cameras
EDUCATION
Northern Virginia Community College (Annandale, VA)
A.S & A.A.S Information Technology & Network Administration — May 2009
CERTIFICATIONS / PROFESSIONAL DEVELOPMENT
 DCSE Foundation 2013 Desktops (Cert ID: 3114), 2015
 DCSE Foundation 2013 Portables (Cert ID: 3116), 2015
 DCSE Printer Foundations (Cert ID: 3138), 2015
 DCSE Microsoft Windows 8 - English (Cert ID: 3086), 2015
 DCSE Dell Tech Tool Dispatch (Cert ID: 3188), 2015
 Dell Excellence Services and IBM Logistics 2015
 Lenovo Desktop Systems Hardware Service Training Technology & FRU Service Training
(IBM RDD08) 2015
 Lenovo Desktop Systems Hardware Service Training Best Practices (IBM RDD08-BP) 2015
 Lenovo Notebook Systems Hardware Service Training Technology & FRU Service Training
(IBM RTD08) 2015
 Lenovo Notebook Systems Hardware Service Training Best Practices (IBM RTD08-BP)
2015
 ThinkCentre Desktops How to Sell the ThinkCentre Tiny-in-One 23 (STCW001-R1) 2015
 Lenovo FSE Authorization Training FS "How to" Training (RFSW1185) 2015
 Lenovo FSE Authorization Training I am Lenovo Culture & Branding (RFSW1200) 2015
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3. TECHNICAL SKILLS
 Operating Systems: Windows XP, Vista, 7, 8 Window NT, NNIX, and Novell
 Protocols/Networks: TCP/IP, HTTP, DNS and Telnet
 Programming Language: SQL, HTML and XML, Database
 Hardware: Belkin, Linksys (Cisco), Dlink, Netgear, Trendnet , Actiontec routers, switches
and hubs, Gateway/Access Point hardware from the LAN to the WAN (Internet), Wireless ,
Wired & Laser Printers
 Software: Microsoft Office 2003, 2007, 2010, NT, XP, Vista, and Windows 7, Anti-virus,
Avast, Symantec, Ad-Aware, McAfee, Malwarebytes.
OTHER INFORMATION
U.S Citizen
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