1. AJEET KUMAR
E-mail: Ajeet0000@gmail.com
Mob No. +918527059174
Address -B-839/A, SangamVihar
NewDelhi 110062
Carrier obejctive:
Seeking a challenging and satisfying carrier with opportunities for professional growth in
organization where I can utilize my abilities skills and convert my potential into the best possible
efforts for achieving the predetermined goal of the organization
Functional Exposure
 Complete configuration, installation and support of equipment in a Microsoft Windows
 Environment to the specifications of client proposals
 Troubleshoot and resolve computer and telephony related issues when contacted by
 Clients by providing both on-site and remote support
 Maintaining software applications, operating systems and regular maintenance.
 Managing assigned projects and program components to deliver services in accordance
 With established objectives.
 Responding to inquiries from staff, administrators, service providers, site personnel and
 Outside vendors and etc.
 Supervising the administration of systems and servers related network to ensure
 Availability of services to authorized users.
 Any other duties as assigned by management
Responsibility:
 E-Mail Client Configuration & Support Outlook Express and MS outlook
Express2007&2010 configurations and support.
 Handling thin client Server installed and Configure.
 External Laptop Support Specialist presently working in Laptop Service & Desktop Support
Engineering.
 Hands on experience of Desktop and Laptops issues with hardware and OS related problems
diagnosing and troubleshooting Laptop and desktop issues.
 Hardware installation, testing, cleaning, troubleshooting, and maintenance
External Desktop Support Specialist Provided functional and technical support,
troubleshooting and diagnosing hardware and software problems, including desktop, laptop,
LAN,WAN and Networking & remote systems.
 Deploy and configuring PCs, Workstations and Laptops.
 Maintenance, Troubleshooting of Desktop Pc’s, Laptops,
 Operating System Installation of Windows XP/VISTA Windows 2007&Window2008
Server 2003,2010
Installation and configuration of Windows server 2003 and 2008.
 Explains the exact cause of problem and provided solutions to it.
 Responsible for responding to customer calls on hardware issues Implementing and
configuring the corporate LAN environment.
 Hardware and Microsoft support for the Client machines.
 Installation and configuration of network Printers.

2. Experience:
 Total 05 years of IT Experience in various organization.
 Worked at Pulp Strategy Communication Pvt.Ltd From 16 January 2009 To 7 November 2012.
 Worked at First Computer solution From 20 May 2013 To 20 July 2015
 Currently Working TRS Forms & Services PVT LTD
Job Profile
 Knowledge of internetworking with TCP / IP and DHCP.
 Handle LAN, WAN Network problems and configure workgroup and domain
 All type Model Network Printer installation / Scanner Installation DMP,Inkjet printer LaserJet and
DeskJet printer and Smart scanner
 Handle E-mail problems in outlook Express and Microsoft Office 2003/2007/2010
 Handling Data Backups, Network related issues, Hardware Problems, PC Assembling and
Troubleshooting.
 Use remote control tools like Remote Desktop & Remote Assistance, and Team Viewer.
 Administration of DHCP, RIS, and DNS in windows 2000/2003.
 Anti-Virus and Software Solution.
 Peer-To-Peer Networking & Client-Server network
 Successfully handle customer queries on Desktop, Laptop.
 Installation, configuration & expansion of Active Directory Services and Policy Implementation in
Windows 2000/2003
 Providing all kind of hardware, OS, application, networking and software related support to users.
 Troubleshooting hardware and software problems.
Academic qualification:
 10th from Bihar board Patna
 12th from Bihar board Patna
 B.A. from Delhi University
Professional qualification:
 Advance Diploma in Computer Hardware &Networking form Jetking Infotrain Ltd. South Ext
New Delhi.
 “BASIC” Computer Language Course from M/s DATA POINT, New Delhi.
Networking:
 Topologies, LAN Connectivity
 TCP/IP,IP,ARP,RIP
Operating System:
 Windows server 2003, Windows Vista Windows XP, Windows 2007 & 2008, Windows 2000
server & professional and thin Client Server
Hardware Skills:
 PC Fundamental: - Assembling of computer, Operating System Installation & micro processor add
on card.
 Computer Troubleshooting, Basic Installation & Other nature of problem, System Up gradation &
Computer virus.

3. PERSONAL DETAILS
Language's known Hindi & English
Nationality Indian
Religion Hindu
Date of birth 31-12-1988
Marital Status Married
Passport No. Z2488335 (Expiry on 29th
November 2022)
Declarations:
I hereby declare that the details furnished above are true to the best of my knowledge and belief.
Place: New Delhi
Date:Ajeet Kumar