This document provides a summary of Vickie L. Wilson's qualifications and experience. She has over 10 years of experience in customer service and sales roles. Her most recent positions include General Manager at Wilson's Discount Warehouse from 2008 to 2015, and Operations Manager at Maids cleaning service from 2006 to 2007. She also has experience as a Project Manager at NACOM Corporation from 1993 to 2006.
1. VICKIE L. WILSON
8 Central Avenue,
Hampton, GA 30228
Home 678-247-3760
wilsonvickie30@gmail.com
SUMMARY
HIGHLIGHTS ACCOMPLISHMENTS
SUMMARY
Customer service professional over 10 years experience in sales and customer service. ? Ability to remains calm and
level-headed when faced with distressed customers ? Hardworking customer service oriented individual ? Very
flexible ? Data management ? Excellent problem solver
STATEMENTS
Valid U.S.
EXPERIENCE
Auctioneer Ole Mill Auction House, Griffin, GA
Jan. 2002/Present
Licensed auctioneer excellent public speaking skills. license # AU003850 ? Toast Masters member 5 years
Wilson's Discount Warehouse, Griffin , GA
Co-Owner/Operator, Jul. 2007/Jan. 2015
Start up 15,000 sq.ft. retail store specialized in buyouts of overstock and ? closeouts major retail stores ? Worked
with professor to design test that helped hire right type of ? employee which fit job industry to reduce turnover
Wilson's Discount Warehouse, Griffin,GA.
General Manager, Jul. 2008/Jan. 2015
Maids, Peachtree City , GA
Operations Manager, Jul. 2006/Jul. 2007
Managed and trained team of 8-10 team members in upscale home ? cleaning service ? Human resource activities
hiring, training, performance reviews ? Assisted in maintaining superior customer satisfaction ? Coordinating client
schedule cleans with team members ensuring on ? time cleans at estimated cost to clients ? Provided weekly sales
and expense reports
NACOM Corporation, Griffin, GA
Project Manager, May 1993/Jul. 2006
Project Manager in automotive company, 01/01/-1/Present
Coordinated scheduled meetings with engineering, production and any ? and all departments required for each
milestone of launch ? Understanding scope of project including timing,cost and quality ? expectations ? Detailed data
management, record keeping ? Extensive travel average 30-40 hrs per month ? Diploma: Supervisory/Customer
Service ? Griffin Technical - Griffin , GA, United States ? Toast Masters - Local Division - Griffin GA.
AFFILIATIONS
• Jan. 2002/Present. Customer Service -Griffin Technical Institute ? Member Chamber of Commerce*